-
Nwnf
Received a contract from firm X that was mentioned in the Guardian and so I thought would be OK but it's in legalese and I am wary of signing it as eg it seems I have to pay disbursements up front so might end up out of pocket 1. If you win your claim, you pay us an administration fee and our charges. You will pay…
-
Flight delay thomson
We flew to Mexico on 14/05/2013 from Newcastle we had to land at Manchester to take on more fuel. We were told this would take approx. 40 mins. After sitting on the plane on Manchester airports runway for over 2 hours we eventually took off, there had been problems with the toilets and we had wait until they were fixed…
-
24 Hour Flight Delay with Thomas Cook Airlines
On 10 May my wife and I should have flown back from Cuba with Thomas Cook Airlines but the flight was delayed by 24 hours. We arrived at Cayo Coco Airportat 13.00 on the 10 May and boarded the plane at 15.00. We then sat on the plane with practically no air conditioning for around two hours listening to announcements about…
-
Which Airline do I write to???
Flight was from Lima (Peru) to Madrid - booked through IBERIA but the flight was flown/operated by LAN Airlines - we were delayed by 5 hours which meant we missed our conenction to Geneva and arrived in Geneva 19 hours late overall. (They did put us up in a hotel and arranged our flights for the next day - but we did not…
-
molly green
flight cancelled got money back for flight from Ryanair but had to make our own way home with another airline and pay for a meal then get a taxi to airport to collect car can we claim any compensation for any of this. Ryanair blamed the cancellation on French airspace strike but all other flights were still flying this all…
-
ZB239 Monarch
Hello, Is anyone claiming for flight delay on Monarch flight ZB239, on tuesday 28th September 2010, I have had a claim in for this flight since November 2012, and Monarch do not accept that the flight was 7hours 50 minutes late, they say it was only 162minutes late which is rubbish. Is this just them trying to see if I…
-
flight delay
hi can anyone help,had a delay12 months ago but can only find flight number,is this enough to use for a claim
-
Is overnight closure of an airport an extraordinary circumstance?
We were due to fly at 21:30 from Dubrovnik to Gatwick with Monarch airlines. Upon arrival at the airport we were told that the flight was cancelled and we subsequently flew out at 12:30 the following day. We sent a letter to Monarch claiming compensation, as per the template on MSE and after completing their own claim…
-
Return flight from China cancelled am i eligible
My return flight from China was cancelled while I was in China. I immediately requested a refund for my ticket and was told I was not eligible. I requested an upgrade on a re-route and was told I was not eligibile. I ended up having to end my stay in China a day early, to get their replacement flight. I ended up having to…
-
can I claim? french air strike
Myself, partner and 2 friends booked a 4 day 3 night break to benidorm on the 11th of june through bookable holidays payment was made over the phone full amount within 24hours. After arriving at Liverpool john lennnon airport for our flight at 8.05am with Ryanair to alicante we were boarded onto the plane to be then told…
-
Clear air turbulance - extraordinary?
Hi, do any of you have any views as to whether clear air turbulance is really an extraordinary event? My flight was cancelled due to the incoming plane experiencing that causing it to fly too fast meaning it needs an inspection. Despite the hub (Amsterdam - KLM) only being a 50 minute flight away, the only engineer who…
-
Germanwings - Foreign object on runway
Hi all, I'm trying to claim for a delay of over 11 hours on a flight from Edinburgh to cologne with germanwings. I have received a response from them which states: The delay of your flight was due to the fact that the aircraft planned for your flight was damaged by a foreign object on the runway. So the aircraft had to be…
-
Sri Lankan success. €1300 for 2008 flight delay
Still in a stake of shock but after 4 weeks of sending emails backwards and forwards, I have just been offered a full €1300 payout for a delayed flight in 2008. :T I had to jump through a few hoops and politely decline an initial offer but to be fair once we got past that they have just agreed to pay out. Won't go into…
-
Flight delay compensation
I applied to BA for compensation for a BMI flight to Portugal in 2006 for a party of 5. All seemed to be progressing until I was only able to send a credit card payment made to BMI baby as proof. They will not accept this and need boarding cards or confirmation of booking which we do not have. Can anyone advise please?
-
Monarch deny liability
ZB682 MANCHESTER - ALICANTE 14 MAY 2013 Monarch deny liability as the aircraft was deemed unservicable and unsafe due to a defect to the trim air hose duct. they say the dealy was an extraordinary circumstance and refuse to honour my claim. Piffle. I will pursue via the small claims court. Anyone else fobbed off with this…
-
Flight delay arrival confirmation
My flight Brussels to Senegal in December 2008 left Brussels over 3 hours late and I'm sure it arrived at its destination more than 3 hours late but unable to confirm this via FlightStats as the actual arrival time (as opposed to the scheduled arrival time) is not available. Can I confirm the arrival time via another route?
-
Flight delay advice regarding Montreal Convention
Hi All, hoping that someone can fill in the blanks for me. I have put in two claims for flight delay compensation, one for a 4 hour delay in 2008 to Dom Rep with TUI and one for a 17 hour delay in September 2012 with Small Planet. I sent the templates provided on MSE to both and this has resulted in both airlines declaring…
-
Refusal of flight compensation
Hi All, My wife and I were delayed returning from Mexico to Manchester by 18 hrs. We used the Delay compensation template provided by MSE and sent it away with all relevant information. A reply was received in 56 days informing us it was a technichal fault to another flight that was outwith there control so no compensation…
-
extraorinary circumstances
I have completed the template for compensation for an 8 hours Jet2 Flight delay (LS271 Leeds to Alicante)and like very many other people have been told that it was extraordinary circumstances in the form of "unexpected flight safety shortcoming" Clearly I don't know what the real delay was caused by so any thoughts on…
-
extraordinary circumstances?
Hello I know it has been posted many times that a Technical Defect cannot be claimed as an Extraordinary Circumstance. However just I wondered if them stating that the fault was; "detected prior to a previous scheduled flight. This then caused a knock on effect to your flight. The aircraft is unable to be legally…
