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Refusal of flight compensation
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piggy1234
Posts: 1 Newbie
Hi All,
My wife and I were delayed returning from Mexico to Manchester by 18 hrs. We used the Delay compensation template provided by MSE and sent it away with all relevant information.
A reply was received in 56 days informing us it was a technichal fault to another flight that was outwith there control so no compensation will be paid.
I have now replied to them stating if it was another flight then why is compensation not being paid?
We still awaiting a reply to this from TUI.
My wife and I were delayed returning from Mexico to Manchester by 18 hrs. We used the Delay compensation template provided by MSE and sent it away with all relevant information.
A reply was received in 56 days informing us it was a technichal fault to another flight that was outwith there control so no compensation will be paid.
I have now replied to them stating if it was another flight then why is compensation not being paid?
We still awaiting a reply to this from TUI.
0
Comments
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not sure what your question is but would be better reading and posting in the Thomson thread0
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Hi All,
My wife and I were delayed returning from Mexico to Manchester by 18 hrs. We used the Delay compensation template provided by MSE and sent it away with all relevant information.
A reply was received in 56 days informing us it was a technichal fault to another flight that was outwith there control so no compensation will be paid.
I have now replied to them stating if it was another flight then why is compensation not being paid?
We still awaiting a reply to this from TUI.
I think you'll be waiting quite some time. There's only one way to get your compensation, unfortunately ...0
This discussion has been closed.
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