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Electric radiators vs storage heaters
My 90 year old mum has storage heaters in both bedrooms and the living room of her all-electric flat. We have had electric radiators installed in the kitchen and hall for her, and a warm air heater in the bathroom. The storage heater (probably 14 years old) in the living room has stopped working, and I was wondering…
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Wholesale gas up to 13 times last years price
Hit a record 508p per therm today.
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First statement for gas
Hi everyone we moved in on 4th and I just got my statement for gas. I'm shocked. Its £80 for 13 days usage. I'm on Eon next variable tariff. Can someone please a take a look at my usage and tell me if we're using too much! As in more than average? There's 2 adults and 1 child. We like a warm house but I felt like we were…
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Can you refuse entry to meter readers?
My electricity meter is inside a porch at the side of my house, which has a locked gate in front of it. I am not happy about allowing alleged 'meter readers' into my house via the front door - I have read many times about conmen pretending to be meter readers and then gaining access to people's houses. Shouldn't the…
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Careful if you're thinking of fixing.
Remember the following if you are thinking of taking a fixed rate deal........ If you take it now then you effectively lose 1 month of the cheapest rates (ie before Aprils Capped increases). You need to calculate; 1 month of present billing 6 months of billing at new April Cap 5 months billing of Aprils Cap +50% (which…
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British Gas Scam?
I've just received the expected email from British Gas advising of increases in fuel prices from 1st April, giving a comparison between my current Tariff and the proposed new tariff. They had got my current tariff wrong. I contacted them to query this as the email was more expensive and indicated my current was variable,…
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SMETS2 and meter readings
I've been asking EON for over a year if they can guarantee SMETS2 meters but all they say is "we can't say" and I refuse to tie myself to a single company which is all you get with smets1. And what happens when 2G/3G and 4G are abandoned in a couple of years? "we can't say" is thier reply. When I ask if the IHD can show…
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Fixed Rate Deal
I opted to fix (3yr fixed until Sept24) back in October 2021 which put my duel fuel bill up by £67pm. Elec unit rate is 20.05p with daily standing charge 24.87p. Gas unit rate 3.951p with daily standing charge 26.12p. I thought I might have dine the wrong thing at that time. However, have I been wise to fix at that time…
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Standing charge
Martin says electricity standing charge cap is 45p but my supplier is charging me 52p. Their explanation is that Ofgen expect the standing charge to be around 14% of a bill. So is there a price cap on standing charges or does the price vary according to how much electricity used?
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Just moved house - how do I deal with taking over the old supply?
Hi everyone, I moved flat on the 21st Feb. I told my old supplier (OTM) that I was going to move, but they've messed me around a bit and seemingly lost the application, so they only took the closing readings today after I followed up on it. The new flat is supplied by SSE. I want to stay on SSE's SVT until April 1st and…
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EDF Bill error help
My Mum's electricity bill seems to have a glaring error, but we have been in touch with 3 EDF customer service people (2 email, 1 phone) who say there is nothing wrong with the bill. Have I missed something obvious, or is the reading for Jan 4th clearly wrong in the bill (attached)? Thanks
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Got offered V12 from EON as V11 gone
So gutted missed out on V11 and was away with work! Tried getting back with EON- no chance. got offered this- what's thoughts? Electric: Unit rateNormal 33.193p per kWh Standing charge42.242p per day Gas: Unit rateNormal 8.592p per kWhStanding charge27.219p per day
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EDF "Deemed" Tariff, charged more than the Price Cap
Hello Everyone I am currently on a "Deemed" Tariff, something which I though was for Buisness users only but maybe not. However when I view my Tariff details they are significantly higher than the current or future price cap Elec 29.92p per kWh 57.79P per day Gas 7.875p per kWh 32.03 per day I have yet to see these rates…
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PFP to British Gas - Late Final Bill?
Everyone's getting their PFP "final bills" in the post at the moment, which is a long time after we were all switched to British Gas, and a long time since we were due our final bills. Who is liable for the £30 "late final bill" charge in this situation? It doesn't seem like PFP are taking complaints at the moment?
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Should I switch?
I got moved to Shell from Green when they folder. Obviously I understand the prices are going up and up. The latest communication from Shell was this: £1,508 - Your current tariff: Flexible 6 Direct Debit ebill £2,382 - Your new tariff: Flexible 7 So that will be about £200 a month. I just did a search with Utility…
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New home automatically w British Gas Standard Variable by default, should I change to Pay As You Go?
I'm disabled and just moved to a new bungalow, automatically with British Gas for both gas and elec Standard Variable tariff by default. I checked on the MSE Cheap Energy Club and via my British Gas account re changing tariff and both said to stay where I am. But I'd seen on MSE that Pre-Payment Meters (Pay As You Go with…
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Smart meter malfunction
On Tuesday 1st March at 7.00pm approximately my storage heaters became very hot i checked the remote display and it was registering 4.88Kw so i turned down the thermostats on the storage heaters and the reading dropped below 1Kw, so it seems the smart meter had switched in the economy 7 mode but charging me the day tariff.…
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Refusing Tariff Due to IT issue - Scottish Power
Hi there! On the 16/02 I checked my Scottish Power portal to change tariff as it was due to end 31/03. I was given a tariff which I was happy with however when I tried to continue the website kept saying “something is wrong”. I took screenshots of the promotional offer, its price details and the error page. Then on the…
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Energy Percentages?
I have been listening to Martin’s advice about whether to fix or not, if you see a deal which is around 75% more than what you are paying now or 15% after the April price rises then it’s worth considering- but how do you work out these sorts of percentages?
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Tariff Ending - Should i switch?
My tariff for Gas & Electric is up for renewal in April (23rd & 16th). I'm currently with SSE Hydro/Ovo Energy it is a SSE Fix and Control Tariff, The offers i have just now wiill increase payments for both by about £50. My question is, Should I wait until April to see if there is better offers? Am I better switching to…
