Got offered V12 from EON as V11 gone

diyobi

So gutted missed out on V11 and was away with work!

Tried getting back with EON- no chance. got offered this- what's thoughts?

Electric:

Unit rate	Normal 33.193p per kWh
Standing charge	42.242p per day

Gas:

Unit rate	Normal 8.592p per kWh
Standing charge	27.219p per day

Sun-Is-Fun

I contacted them today and said I struggled to get through in the week and they gave me v11. Try them again. Other posters said it depended who you spoke to.

Jinglish

If it helps I just wrote this tonight..

“Hello I thought I applied for Eon fixed v11 on Monday 28th Feb but it looks like it hasn’t gone through as the bill below shows me on a different tariff and when I logon into my account it doesn’t work properly. Please can you confirm that I’m on the v11 fixed for 1 year if not please can you fix the problem so I am onto this tariff as I have no idea why my online account isn’t working correctly.”

And got this result back 30mins later 😉

“Thank you for your email 😎

I can confirm your tariff has been switched over to the Next Online v11. I have honoured this on this occasion, however if a similar situation arises in the future where you cannot select the tariff you would like you will have to select a tariff which is available to you.

If there is anything else I can help you with please do not hesitate to contact us.

Sending you positive energy 💡”

Worth a try it worked for me but i guess it depends who picks it up good luck

tomvilla21

I believe the v11 tariff was being honoured to those who have tried contacting up until Friday at midnight and then was being removed from their system for the v12