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British gas wronguns
Well shock horror now British gas are advertising the new cap rate on my account as current unit charge. I was transferred and have this as a contract,
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British gas on comparison sites
I have become increasingly unhappy with my current energy supplier, SSE. their website portal is very poor and they keep changing the direct debit I have with them without informing me! After doing some energy comparisons with the cheap energy club and the Which site as well as others I discovered that British Gas do not…
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Why has the electricity standing charge price cap almost doubled?
I can see how electricity and gas per kWh prices are going up to reflect wholesale prices. Yet, the daily standing charge for electricity is going up by a factor of 1.8, almost double. From 25p to 45p per day from the 1st April. (£91 to £164 per year). It is still the same cables, generating stations, and wind turbines…
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British Gas - no electricity bills for months?
Hi there, Apologies if this is in the wrong place! I'd like to start off by stating I do not understand how gas and electric works, so please bare with me. We are with British Gas for both gas and electric. On checking the app we are on a 'Price Promise September 2022' tariff. I moved into a new build back in August 21,…
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Germany shelves Nord Stream 2 pipeline
This can't be good for the future of Gas prices! "Germany is halting the controversial Nord Stream 2 pipeline in light of Russia’s incursion into Ukraine, Chancellor Olaf Scholz said. The undersea pipeline, meant to ferry natural gas directly from Russia to northern Germany, is owned by a subsidiary of Russia’s state-owned…
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To fix or not to fix with this offer
My current fix with Scottish Power ends on 28th Feb and my current annual use for Gas and Electric is £857 (£71 per month), when that expires I move onto their standard variable, which is currently predicting a cost of £1,144 a year, but if I factor in the 1st April 54% increase on that, then that brings it to £1,784. The…
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Heating my home without gas
Hello, I was wondering if anyone could offer any advice. I live in an old, single brick skin bungalow. There is no mains gas and currently I'm going through the winters by wearing as many clothes as possible! I'm determined to change that this year. I have read that ASHP are only really good in modern, well insulated…
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On line meter readings
I'm with SSE for gas, and Eon next for electric. I have two smart meters and two IHDs. They're set to do readings every half hour. On the SSE app, or when I log on to eon account, I cannot see any meter readings. Am I missing something? The only readings are on the online bills. For the gas, I can see usage , for each day,…
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SSE (OVO) seeking permanent price rise?
Today I got notification of how the 1st April 29022 price increase will affect me. I'm electricity-only, and my kWh price will go up by around one-third; which is bad but not catastrophic. At the same time, however, my standing charge will go up by 85% - and, if I understand the small print correctly - even if energy…
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Electricity
Is it better to get a fixed rate I’ve just moved and I’m on a variable At the moment but not sure what’s going to happen in next months to come?
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Economy 7 Water Tank
Hi There, We moved into our first home at the end of last year, for our hot water we have the Economy 7 water tank in a cupboard upstairs. This was already fitted when we bought the house and the previous owners haven't left any of the instruction manuals. We can never tell whether we are going to have hot water left or…
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Octopus Energy Direct Debit Doubling
I will have approx £55 left in credit at the end of March. I currently pay £60 per month I received an e-mail today saying they want to up the DD to £128 per month, a 113% increase. I have upped it to £92.50 to cover the 54% increase, effective from April. Why do they want to charge me so much?
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Checking E7 times on meter?
I'm pretty sure the time of my E7 has changed. It used to be on the hour, it's been 7am in winter for as long as I can remember, the last couple of mornings it's bee 7:30am. 1) Is there a way to check the times on the meter? 2) is it possible for the timer to have changed? Thanks - D
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How to get a password from Shell Energy?
I have tried many ways and many times to access my account with Shell Energy but all roads lead back to the login page where a password is required. Clicking on the various reset buttons brings no response. Is there a way I can contact them that is not through the virtual assistant, who only sends me back to the login…
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SSE Energy & IMFS Debt Collector
Hi all, New here so apologies if this topic is in the wrong space or if this topic has been covered (I have looked!) I moved out of my flat in August of 2021, closed the accounts, paid it all and moved on. I had a call not long after my moving out from SSE regarding unpaid bills etc, the lady I spoke to was great, saw it…
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Cheque from Shell Energy
I've got a letter and cheque out of the blue from Shell Energy. They say they're the Supplier of Last Resort for Green and are returning a credit balance of around £350. I was a customer of Green and left in Jan 2021 to Eon. I've been through my bank statements from the time and I received my credit balance back from Green…
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Stuck with business rates on my Gas
Hello everyone, I am hoping for a little bit of advice here. In November 2021, I moved into a ex military home that had been sold onto a company and they are renting these out. The trouble I've had is no company would admit they are supplying to me, after hours and hours of calls and logging a complaint, I was finally…
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Standing charges on power bills (EON)
I understand my powers usage charges going up but not the even higher hike for standing charges (not power usage) surely this is just profiteering The prices from EON ElectricityStanding charge (per day) 24.017p goes to 37.918p Unit rate (per kWh) 20.871p goes to 29.239p GasStanding charge (per day) 26.123p goes to 27.219p…
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PFP energy and credits to British Gas
I just recieved a credit from PFP to British Gas, while I'm thinking " good, at last", its about £100 less than I believed my credit was. I have recieved no final bill from PFP and I cannot get a bill from my online account. Any suggestions
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Avro to Octopus, still waiting for account to go live
It is now 5 months since I attempted a switch from People's Energy to Avro and the subsequent pick up by Octopus. My People's Energy account had a £175 credit and Avro took 3 direct debits totalling £810 between October and November. As advised at the time I have been patiently waiting for all outstanding matters to be…
