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Avro to Octopus, still waiting for account to go live
It is now 5 months since I attempted a switch from People's Energy to Avro and the subsequent pick up by Octopus. My People's Energy account had a £175 credit and Avro took 3 direct debits totalling £810 between October and November. As advised at the time I have been patiently waiting for all outstanding matters to be settled. How much longer will I be waiting. I have an Octopus account and and a current tariff, I have submitted meter readings but still no idea of my actual energy bills. Any insights on next steps?
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You are not alone.
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.0
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