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Eon next email address
Hi, does anyone know the email address for e.on next?
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Is this a scam by EDF/SSE?
Moved to a place with a prepayment electric meter during lockdown - haven't yet switched to credit meter and currently opting to stay on my prepayment fixed tariff for now, due to current energy crisis. SSE guys came out yesterday to change meter - apparently faulty - and put £50 "credit" on the new meter, stating that a…
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Small Provider
I am currently with a Small Provider luckily with my Gas supply and in credit over £400.00 with them. I am aware many are going under and if it happened to mine that I will be transferred to a supplier of last resort. I am just worried about the huge credit and that it will indeed transfer to a new supplier. I usually save…
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AgilityEco ConnectedforWarmth Warmerhomes
Hi, does anyone have any information on this scheme? As I understand it, AgilityEco is the umbrella company running the Govt warmerhomes scheme. I've posted about this before https://forums.moneysavingexpert.com/discussion/6284376/epc-failure-meant-i-cant-get-connected4warmth-central-heating/p1 Basically, I'm blocked from…
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smart meter IHD
Hi all, I've noticed my IHD doing some odd things. It keeps jump around from being in red, to orange, to green, back to red and I've got nothing on other than standard items like bedroom clocks, fridge, microwave & oven (off) but showing time and smoke detector. Its been fine up till now, I've switched providers a while…
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Electric meter asbestos backboard help
I'm going round in circles, can anyone help? Moved in to council house 6 weeks ago and immediately contacted SSE to get gas and electric set up. Gas was fine but there's some kind of issue with the pay as you go meter currently installed that they couldn't sort out, and I don't need to be on pay as you go, so solution is…
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Debit left on the bust provider account. But is it really simple as this?
There is a debit balance outstanding in the PFP energy account the most of which I dispute. But probably there will be a couple of hundred pounds that I do indeed own them. Now, the thing is that by them ceasong trading and not being able to honour our contract until the end of the fixed term I beleive they have breached…
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Igloo Energy Ceased Trading - But still billed me
Hi guys, I'd like your take on this situation. I was a customer of Igloo Energy and according to OFGEM, EON Next officially took responsibility of my energy as of the 3rd October 2021. Igloo Energy Supply Limited has ceased to trade E.ON Next has been appointed by Ofgem as the new energy supplier for Igloo Energy Supply…
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Energy Cap - Electricity Only
Hello. We live in an area where there is no gas,. So we are heated by oil and the rest of our energy is electric. We were with Pure Planet and are moving to Shell Energy. How does the energy cap work for just electricity? The current advice is not to shop around for a fixed deal but stay on the variable tariff. What is the…
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Problem with Gas transfer.
I have an open dispute with Avro.They have been converting my gas meter readings to Kwh as if my meter was Imperial.Cosequently my charges are nearly three times higher than they should be.Now my Octopus on-line account says Electricity - "Your switch is on track" but Gas -"Your switch is delayed" and that the industry…
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Moving house - Energy Supplier / Switch - What do I do?
So after watching Martin Lewis yesterday he was screaming "do nothing". Well We are possibly moving house in December - what do we do? Are we able to just transfer our energy supply at the current rate to new home? Do we just move to whatever the house is on currently? I haven't move houses in year so I am unsure of the…
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Broken Gas Meter
I'm at my wits end, I've had a broken gas meter since the start of July. There's been no display on it regardless of the buttons I press so I have been getting estimated bills. When it broke I sent a video to my supplier showing that it was broken. Since then I've sent numerous emails, made a call and finally a few days…
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Standing Charges
Just wondering, since I've now been put on the capped rate after the collapse of Avro, do energy suppliers' standing charges vary? It's all well and good being advised not to switch at the moment as most are on the capped rate, but if my current suppliers' standing charges are greater than other suppliers, surely it's…
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Moved house after Green Energy went bust - how to avoid expensive tariff?
Hi, I moved house on the 15th October, after Green Energy went bust but before my Shell Energy account was fully set up. I contacted Shell Energy advising them of the move, thinking that they'd just transfer my account to the new address but they've just emailed me to say thanks for telling them about my house move,…
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NO Company taking on new supply (3 new flats)
Can anyone help? I've spent yesterday and today trying to find a supplier. We have the MPan numbers from Western Power Distribution so need a company to install meters and supply electricity. Eon stopped yesterday; SSE No new business (SWALEC); EDF; OVO: Br Gas; Spoken to a lot of nice people. Listened to a variety of…
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British Gas Fixed Tariff to Jan2021 with Free HomeCare - Odd Renewal Letter
I guess like a lot of people, last November 2020, I signed up to the BG Jan2022 Fixed Tariff with the Free Homecare (Boiler, Heating, Plumbing, Electric) Tariff for 12 months. The Free cover is due to expire this month, and they just sent me a renewal notification saying for another year it is going to change from £0 to…
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Assigned new energy supplier
I was I was a customer of People’s energy when they ceased trading. Although I was on a contract and had I changed I would have had to pay penalty charge. I’ve been assigned British Gas but in a higher tariff and standing charge than I was on epithet PE. Are BG able to select tariff irrespective of my earlier fixed…
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Business Gas
We have a gas supply at our premises, we are using gas, but we are not being charged. We have the MPR number and the meter number, but they are not set up on the national grid. Do you know of any gas suppliers that are taking on new supply customers, because I have tried a lot, and they aren't at the moment.
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Energy calculator
I remember seeing a link to an energy calculator that is based on ofgems price cap. Could anyone please post the link? Thank you.
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Selling debt within one year of dispute
I just wondered if energy companies are able to sell arrears to a debt collecting agency even if you have advised you will be going to the ombudsman following the outcome of a complaint? They advised we have 1 year to go to the ombudsman but have passed the debt over (went to one collection agency and now onto another one)…
