British Gas Fixed Tariff to Jan2021 with Free HomeCare - Odd Renewal Letter

CheshirePete

I guess like a lot of people, last November 2020, I signed up to the BG Jan2022 Fixed Tariff with the Free Homecare (Boiler, Heating, Plumbing, Electric) Tariff for 12 months.

The Free cover is due to expire this month, and they just sent me a renewal notification saying for another year it is going to change from £0 to £0, and I'll pay £0 per month again until November 2022.

Anyone else had this!? Seems Odd really! Either a big IT mistake, or BG are being very generous......

CheshirePete

Ooops, Can't seem to edit this post, but the title should be the Fixed Tariff to Jan2022.

savers_united

CheshirePete said:

I guess like a lot of people, last November 2020, I signed up to the BG Jan2022 Fixed Tariff with the Free Homecare (Boiler, Heating, Plumbing, Electric) Tariff for 12 months.

The Free cover is due to expire this month, and they just sent me a renewal notification saying for another year it is going to change from £0 to £0, and I'll pay £0 per month again until November 2022.

Anyone else had this!? Seems Odd really! Either a big IT mistake, or BG are being very generous......

Could be an error, but also could be a carrot to stay on a fixed tariff. 
If you at the end of your fix you move to the standard capped tariff you will likely lose your cover, so it's a choice you will need to make, pay less and lose the cover or pay more and keep the cover. 

wittynamegoeshere

I'd guess that the cover is £0 as before, but your energy tariff is changing from £sensible to £loads.  They're probably keeping quiet about this side of things.

You should compare their new tariff with the capped variable one that they won't be keen to tell you about.  You may be effectively paying a lot of money for their £0 cover.

Suppliers are currently pushing truthfulness to the limits of credibility in trying to push people into taking tariffs that are way above the maximum capped variable price - over 50% more in one case I saw.