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Selling debt within one year of dispute

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I just wondered if energy companies are able to sell arrears to a debt collecting agency even if you have advised you will be going to the ombudsman following the outcome of a complaint? 
They advised we have 1 year to go to the ombudsman but have passed the debt over (went to one collection agency and now onto another one)

I would have thought they should wait for the ombudsman’s outcome first so wait at least one year before passing debts on? 

Many thanks 

Comments

  • FreeBear
    FreeBear Posts: 18,193 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Have you actually gone to the ombudsman yet ?
    If not, then they can pretty much do what they like with the debt.
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  • Not yet. 
    Thank you, I thought the complaint went into a holding status if going to the ombudsman pending investigation. 

    Just wanted to check they could sell it to another party. 

    Thanks for confirming. 
  • Not yet. 
    Thank you, I thought the complaint went into a holding status if going to the ombudsman pending investigation. 

    Just wanted to check they could sell it to another party. 

    Thanks for confirming. 
    The complaint would be closed as a deadlock & nothing else done until the energy company heard from the ombudsman. 
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