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Storage Heater - No Timer
Hi, I'm looking for some help with operating storage heaters. My landlady initially advised that there's a timer in the hall cupboard for the storage heating. However, there's no timer there so she now thinks it might have been removed when the new electric meter was put in. There is an off/auto switch and temp dial in…
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Octopus Energy Warm Home Discount Broader Group Criteria 2021/2022
Octopus Energy are this year matching Avro Energy previously apparent very generous criteria for Broader GroupContributory benefits are included Enhanced secondary criteria e.g "Are exempt from prescription charges (only for customers in England) or hold an HC2 certificate" which also applies to certain medical conditions…
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Bulb could be the next one
https://www.dailymail.co.uk/money/markets/article-10058021/Ovo-set-bid-stricken-energy-supplier-Bulb.html Ovo are set to bid for stricken energy supplier Bulb. I really thought the supplier wouldn't get in trouble but it seems that they are. If Ovo takes them over they will be the second biggest supplier after British Gas.…
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Outfox the market not showing my useage
Changed to outfox the market about 3 months ago and have been giving regular meter readings, the readings show on the website as do my direct debit payments but no useage. The money is building up and on the website it is asking for a reading by the 4th of September which I sent last month, I had an email on Monday asking…
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Who is the gas supplier? - Stuck
Hi, We have a property that is rented out currently. The tenant (residential) has gotten in touch saying their old prepay card (nPower) is not being accepted anywhere now. I’ve tried calling e.On (nPower takeover), academy (the main supplier in the area), National Grid, the Meter Number Helpline, and looking on the Find My…
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Igloo transfer to E.ON... I'll wait to see what they offer...
I was Originally with SSE and was on the standard tariff Due to personal Circumstances my usage was quite high, and over several months I worked hard to monitor and eventually managed to get my usage to a reasonable level, however this was still a monthly cost I was struggling with. In May, I was searching for a cheaper…
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Cheap Energy Club
I'm an ex-Avro customer switched to Octopus and yet to receive tariff details how does CEC know how much I'm going to save or pay more?
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Variable (Capped) Tariffs - Do they even exist?
Do all suppliers have to provide a variable (therefore capped) tariff? I'm currently being forced to switch due to Symbio going bust, I'm waiting for the process to happen, but I've just tried getting a quote for my forced switch (to eon next), and the one and only tariff they're offering is fixed, at a whopping 29p per…
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Full impact of price rises not being felt. Yet!
As we have seen wholesale prices especially of NG increase the past 6 months, most notably the biggest increases have been witnessed in the past 4-6 weeks, hence the weekly change in fixed deal rates. Those on variable tariffs protected by the cap are still heavily protected against the current wholesale market price,…
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Is it worth changing supplier right now if I can save?
Hello everyone, PFP victim transferring to the ever wonderful British Gas. Definitely not looking good with 9 suppliers down. My tariff with PFP was 12p per KWH with a 20p standing charge. My British Gas transfer is now 24p per KWH (day rate) 12p KWH (night rate) and 24p standing charge - a lovely double increase. My flat…
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New smart meter, is this normal?
Just had a smart meter installed. All ok, I know they don't talk for a couple of weeks which is fine. The electric shows .38p for 'the period'. The gas 8.5K is that right? Will it correct itself?
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Views on Fischer heating
Is anyone able to give me information regarding the UK installation cost and actual running costs I had a telephone call and agreed to an appointment on Thursday. I am elderly and concerned about possible pressure to purchase . Ideally I would like to cancel that appointment so that I could find out more about the system…
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EDF - who else got their tariff change today?
Was GNE through Energy Club, got moved to EDF on GNE's collapse, and have just come off cheap welcome deal to standard variable or "deemed". We got letters inviting us to pick different tariffs before the crisis hit the news, but they went, so as per ML's advice on ITV, I am sticking with the standard variable and keeping…
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storage heaters - confused
I just moved into a property that has Creda storage heaters. I work from home so am in the house a lot. I've started to put the heaters on 3 (out of 6) for the input and I'm testing with the output to see how it all works. So far it seems that all heaters emit some heat in the morning, and they get warmer towards the…
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Tied into a long mobile phone contract
**HELP** I signed up for a new mobile phone contract in November 2018 which was roughly £65 pm. It promised 15gb but when delivered the contract via Plan.com actually showed 12gb - I let that go as I thought it would probably be enough. When the pandemic hit I looked to reduce costs anywhere I could and the phone provider…
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Cost of running a freezer
We are being moved on to the standard variable rate of 21.99/kwh at the end of the month for electric. This quite a hike from our current rate but with the madness in the energy market we may need to suck it up until things settle down. We have 2 freezers in the basement, a HUGE Modern AA Rated Chest Freezer (750ltrs) and…
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Massive Bill Help
Hi everyone, I need some help on the next steps to take for my Gran's ridiculously high energy bill. I'll try and keep this as concise as possible but it's complicated! She lives in a 3 bedroom flat. Has fairly modern appliances and doesn't have anything excessive that could cause these bills so I believe something has…
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Utilita Changing Banks?
I received a email from utilita 1st October to inform me utilita was changing banks & supplied me with a new sort code and account number. They also advised I go into my bank and change my standing order details to the new account. Has any utilita customers here on MSE had this email? Is this a genuine email or a scam? Ive…
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Switch - or What?
According to Utility Week, Uswitch is running adverts advising consumers NOT to switch energy suppliers in the present market https://www.uswitch.com/stayput/
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Green Energy - now what?
So I'm with Green Energy who went bust in late September. I have had no communications from them at all. Their app no longer works and accounts have been removed from their website. What do I do now, can I just switch to a new supplier? Don't I need information about my Green Energy account, I've found one bill dates…
