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Smart Meter - Make/Model - Some better than others?
A family member has been asking about smart meters and is thinking about getting one (at the same time as reviewing who they are with for their energy services). Is there a standard make/model of smart meter that is generally installed regardless of who your energy provider is, or is there a large number of different makes…
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TMA - final balance confirmation when switching companies
I am in the middle of switching from Octopus to Avro Energy. I have given final balances to both and since given Avro a new meter reading after a month. 6 weeks from switching I am waiting for a company called TMA to validate the final balances. It is meant to take between 14-30 days. We are now on day 45. I can't get my…
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Is this Meter capable of dual tariff operation?
I haven't got a clue about these and would be grateful if anyone can tell me if this meter is compatible for use with an EV tariff offering off-peak and peak pricing. Many thanks!
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Cheapest gas standing charge?
I don't currently have gas turned on in my house but I don't want it removed so will continue to pay the standing charge until my plumbing and boiler is fixed. Does anyone know who has the lowest standing charge with no exit fees at the moment?
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Can you sign up for just gas supply?
Looking on all the different suppliers websites it seems as if the options are dual fuel or electricity, therefore if you wanted to have 2 different suppliers would you have to sign up with the dual fuel with the gas tariff you want and switch electricity away to another company?
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Cheap Energy Club
I am registered for the Cheap Energy Club. Earlier this week I received an unsolicited £25 cash back, followed by an email from the Cheap Energy Club saying that my switch is in progress. I have not agreed to a switch, nor have I authorised them to switch me automatically. After logging into my Cheap Energy Club user, it…
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Warm Home Discount not paid
I'm acting on behalf of an elderly person who has been receiving WHD ongoing until this season when it was not paid. I contacted the supplier who asked for a copy of the letter from govt showing entitlement. The supplier paid it last season but not this season. I have seen the letters from govt in the past but cannot find…
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Scottish Power Overcharging us
We started a contract with Scottish Power in December 2020, we started the contract in debt due to tradesman using the electricity before we set up a direct debit this was roughly £200. We are a monthly meter reading contract where we submit the readings per month and the bills are worked out based on these readings, we…
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Do power companies feed fake offers into comparison sites ?
I have used energy price comparison sites for years. I always base my search on the amount of energy used the previous 12 months to be more accurae.. Having found my best buy and signed up I pay the first bill which is the price quoted. Come the second month and companies announce they want to increase the monthly direct…
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Huge Bill / Meter Read Advise Need Help!
Hope everyone is having a fab friday I'm desperately in need of some advise on meter readings/electric usage, if possible. In short I was paying around £50 a month electric (one bed flat, live alone, work 5-6 a week, no gas electric only), and ended up around £1000 in credit in July 2019. Due to this I foolishly took my…
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Which supplier can actually swap PAYG for Credit meters quickly?
So we moved into a property a couple of months ago which has pre-payment meters for Gas and Electricity (card and key, not smart meters). They were supplied by SSE beforehand and SSE weren't able to provide an ETA for exchanging the meters for credit meters. We therefore switched to British Gas on the promise that once our…
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Help, British Gas are robbing me
British Gas have been over charging me for years and although I’ve been through the ombudsman they have for some reason let them get away with it. I’m lost and can’t afford it at all and can’t bare the injustice of how they can do this to me. The meter reading and the charges do not correlate at all, they are charging him…
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Common Stair electricity charges
Our factors have been in touch to tell us that due to an error the stair has never been charged for the common area electricity since the development was built in 2000. They are thankfully not back charging it but the first bill came in and it’s £28 a month for each of the 8 flats. This seems a little high for essentially…
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Avro Energy
Am I being thick? We have recently signed up for Avro Energy
via the energy club. In yesterday’s newsletter it says ” Cheapest 1yr fix. Avro
- 1yr fix. Rate (not price) is locked in for 1yr” What is the difference
between rate and price? I don’t want to get a huge increase in cost in a couple
of months.
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Getting EDF off my back.
Got keys into a new property on 17/03/21. Moved in on 07/04/21. HA signed us up with SSE (in process of changing to new provider) and gave initial readings, set up DD etc.. Now switching to Avro. Keep getting letters addressed to me as "The current owner/occupier from 04/02/2021 to 02/03/2021" and getting "redder" and as I…
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Boiler service engineer never turned up - compensation
Hi team, I have a home emergency plan with Corgi Homeplan which includes an annual boiler service. My service was booked for Tuesday 27th April. The engineer (contracted from a third party - I got his name) never turned up - no contact and no explanation for why he wasn't coming. My understanding is that an electricity or…
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Credit due from Simplicity Energy - incorrect statements, how do I request these are corrected?
To cut a long story short, I was with Simplicity Energy when they entered administration earlier this year and I have noticed that their final statement is incorrectly showing that I owe them £550 approx, whereas in actual fact I was in credit and had circa £750 owed to me! Simplicity was in the process of tidying up my…
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Thinking of switching to Igloo
I saw that Igloo energy was recommended on Martin's newsletter as the cheapest supplier at the moment but when I do the comparison on the cheap energy club it doesn't come up as one of the results, so no way for me to order it through that. Does anyone know why that might be? Also, what would be the best deal for me to…
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PfP Energy - Feedback?
PfP Energy just popped up from the MSE Energy Club, any feedback? Is it a very new supplier? I'm on Symbio so be interesting if it IS cheaper.
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When is a "Final Bill" not a "Final Bill"?
I received the Final Electricity Bill of my late mothers house as we had sold it. This was for a couple of thousand and was paid in full. The Estate has now been distributed (big chunk to Local Authority for residential care and double council taxes, empty property). After 3 months I have now received a "Revised Final…
