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British Gas Thought I Had An Imperial Meter
Switched to British Gas last summer. Had a shock this week, received an email saying I was £500ish in debt and they’re putting up my monthly payment. I thought I might have used a bit more gas and electric over the last year, but not that much. turns out they thought I had an imperial gas meter, not a metric one. Took an…
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Enstroga - email before Legal Action
Hi GuysEnstroga finished supplying my energy during September 2019. I had a problem from day one, it just kept escalating, the meter reading for gas should read 1,700 not 14,000. I provided Enstroga with the correct meter readings. They ignored the correct meter readings provided by me. I contacted CAB (EHU), they managed…
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EON ENERGY - Incorrect Marker on credit file
Hi has anyone else had this problem ? incorrect markers on credit file for Eon energy for 2 accounts in my name but they can’t locate what address this relates to. Theses file is active and says I am in default. EOn have failed to properly investigate this. I will copy the email I sent to them below . The matter is very…
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Is Lowri Beck Services affiliated with Avro?
I received a note from this company saying they called to read our electrical meter on behalf of Avro. I am confused as I send my reading directly to Avro every month, is this something that is mandatory and should I allow them to my house? your help will be greatly appreciated.
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Switching Prepayment in credit
Energy Club highlights a better deal for my current Prepayment Meter Dual Fuel. I'd like to switch. I have £200 credit in the gas meter - topped up during Covid for a long stretch so I didn't need to go out again, but gas boiler broke and haven't used gas since November. Question is - what will happen to the credit if I…
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SSE email - old meter expiring
I know there have been a few posts on this. We are not really keen on a new smart meter - but if we opt for a 'dumb' one - do we still have to send in readings? Looks like this is the next attempt to get us all to change - though our meter is 30 years old so not exactly new! Also we are not currently letting anyone into…
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Green electricity only tariff
How is it possible to get a green electricity only tariff when all the electricity flows through the same grid.
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Gas meter no longer provides a reading
I haha gas meter which has failed and will not provide a meter reading I can read. I have contacted Scottish Power who will not fix it as they are waiting for my house to be included in the smart meter rollout, for such they have no idea of any near term dates. It is annoying as I am unable to monitor my usage and cant…
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Smart meters
I was encouraged by my electricity provider to have a smart meter fitted. Appointment was booked and a few days later I got a phone call to say that a smart meter wouldn't work at my village location because the mobile signal wasn't good enough! I'll just continue sending the readings manually
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Gas meter registered at wrong postcode
Hi, Does anyone have any advise on who to contact at EON to get the postcode corrected against my Gas meter on the national meter database. My new supplier is saying it's wrong but no-one at EON who are my current supplier seems to understand what I am asking. Thanks
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Empty apartment - BG trying to charge fortune
Hi, I’ve had a. 1 bedroom apartment and this week given the keys back. British Gas are now trying to charge me £350 for my final bill (electric). My question is does this sound right? it’s a 1 bed apartment that hasn’t been lived in since October. Every appliance/light/heating was switched off. Before October it was stayed…
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Bulb final bill estimated gas usage at almost a full year's supply for one month!
Switching energy supplier after using MSE I was told that due to me having smart meters there would be no need for meter readings for the switch. I noticed that gas usage was not showing on the smart meter in the house so I photographed the meters on switch day just in case. I've taken regular photos since. Bulb produced a…
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Huge Electric usage help!
I am looking for some advice, I’ve lived in my current rented house for over a year now and my electric bill + usage are huge they are estimating I’m using between 900-1000kwh a month however looking at my meter the actual readings would be between 1000-1200kwh a month, photo below snapshot of my monthly estimate usage I…
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Scottish power. Confused now
Been with scottish power for years, account in husbands name. A few weeks ago we changed to a cheaper supplier. According to the online portal we were in quite a lot of credit. Changeover went fine, as of 11th April we're paying someone else. A few days ago we got a letter saying our account was closed and a cheque for…
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Avro energy w
Hi, i moved in my new house two months ago, I didn’t know who the energy supplier was until 4 weeks ago when I tried to join Octopus but avro objected. I finally managed to get avro to open account but yesterday they emailed me final bill for £210.93, I paid this bill this morning by my credit card. I checked my bank…
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Broken electric meter - how is last usage calculated
the electric meter in my parents house is broken. I just noticed the meter hasn’t moved since it was last read by EON in Jan 2021 (and it was probably broken before then but no one noticed). i’ll phone eon to come and fix. But how is usage for the broken period calculated? On past average? Its very old old house and…
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British Gas - smart meters buried in T&Cs
I switched to BG at the start of the year - moving away at the expiry of my excelllent Octopus Energy. I've received an email from BG today asking me to book a smart meter installation. I hadn't noticed this requirement to have smart meters fitted but have found reference to it only now in the welcome email - my bad. I'm…
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Smart meter with E7 and storage heaters
I've been forced to have a smart meter installed by EDF or lose my cheap tariff. My house has Economy 7 with storage heaters on a separate timed circuit. I have a few questions...* Is there any specific things I need to check with the installer before I allow them to go ahead with the install? * Will the clock device next…
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Moving to a flat with 'terminated gas' - what next?!
Hello! This might be a completely daft question: I'm about to complete on a property purchase (FTB) and it's a vacant property being sold by a trust fund. The property has a gas connection and a meter that supplies gas to a combi boiler, but the vendor's have terminated the service with - I think - British Gas (this is who…
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Getting credit back !!!
Hi have just received my gas and electricity bills. The electricity I pay quarterly and the gas I pay weekly. I am £77.32 in credit with my gas, when I asked for it to be paid back they said "no they would only take the amount off of my electric bill, not return it as such even though the electric is not due to be paid…
