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Cheap Energy Club

I am registered for the Cheap Energy Club. Earlier this week I received an unsolicited £25 cash back, followed by an email from the Cheap Energy Club saying that my switch is in progress. I have not agreed to a switch, nor have I authorised them to switch me automatically. 
After logging into my Cheap Energy Club user, it said that my preferences were updated on 7th May 2021. I haven't logged into my user for ages, so I didn't do it. I have messaged the  Cheap Energy Club.

Has anybody else had this?
 

Comments

  • Derick_R
    Derick_R Posts: 10 Forumite
    Name Dropper First Post
    How long did it take for any meaningful  reply other than the automated one. 
  • Robin9
    Robin9 Posts: 12,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That credit is probably from a switch at least 3 probably 6 months ago.   

    When did you last change suppliers ?
    Never pay on an estimated bill. Always read and understand your bill
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