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cancelling a contract
My electric contract runs out mid October.I made a mistake & signed up to 2 companies for my next contract (don't ask). One of them Yorkshire Gas & Power said they would cancel at a cost of £ 5200.I think this is very expensive even though it was not their fault.Any advice gratefully received.
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Anyone have electrastream radiator heating?
We are thinking of buying a brand new parkhome in Norwich 45x20. It has electrastream heating with radiators. We don’t know anything about this type of heating. We would be there all day & like to keep warm. Would we find it too expensive or not warm enough.
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I need help and advice after being sent a bill for over £1000 by Bulb energy
I was a customer of Bulb energy. I applied to switch and gave meter readings which they queried. I had inadvertently input my gas readings into the area for electricity readings and vice versa. Not sure when I first did this, just been under pressure after dad was ill and then he died from covid. But my fault, I never…
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Help needed after smart meter installation - boiler not working and energy company not helping
I'm at my wits end here. Hope some of you might be able to help me know what to do next. My gas and electricity company Bulb installed a smart meter at my house at the beginning of August, after they asked me to have it done. After the installation my boiler didn't work - the pilot light wouldn't turn on. The engineer…
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Eco boiler System
Hi Eon are offering me boiler etc for 542pounds Worcester Bosch. Ian disabled so qualify for grant however I see some are offering free boilers should I persue? Thanks
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Bought new flat - Storage Heaters
I am in the process of buying a new 2 bed 2nd floor flat in Crystal Palace. We absolutely love everything about it but we are a bit worried about the fact the place has storage heaters.Currently we are on Gas/Electric with Bulb and pay around £45 in the Summer and £85 in Winter per month. I am currently working from home…
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Robin Hood Energy moves to offload customers as debts pile up
That is the headline I was just reading in the press reader copy of DT Business 1/9 front page. Deloitte hired to sell to unnamed buyer.Mentions Octopus and EDF main buyers of domestic customer books in past few years, but larger suppliers also in the hunt... See also…
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2020 Green Homes Scheme (Grant)
As the vouchers are due at the end of September, I thought that I would call today to book my survey in. I used the recommended site (Simple Energy Advice) and was given a number of installers. I called a total of 9. The first (and closest, I was transferred to 3 separate numbers (including local authorities), none of…
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Glide fuel provider
Hello My son has recently moved into a new student house, he is a 2nd year student so previously in halls. The previous tenants used Glide , he decided not to use them and has used a standard energy provider. He has now received a bill stating that he owes them in the region of £200 for disconnection services. Not once has…
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Recently moved out and stung with HUGE electricity bill... what do I do!?
Hi there,So first of all we moved out on the 22nd August. It wasnt myself who was in charge of the electricity bill but a house mate. He obviously didnt pay much attention to his monthly statements as he was as shocked as I was to hear we owed over £1500. We were paying £64 a month in credit between the three of us. The…
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U16 Gas Meter Woe
I am currently on oil fired central heating and have recently had a gas supply laid by Cadent. The local supply pressure is medium and, due to the distance from the road to the house (40m), they laid a 2.5" pipe and told me I'd need a U16 meter, even though my house is a 4 bedroom dwelling and I'll only be running a…
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Shell Energy - Bill Issues since being moved from Green Star energy
Hi everyone Hope you are all well :) Has anyone had issues with Shell Energy since the moved you from Green star... basically i was switched on 1st July this year and then they said I owed them £325. Basically affer many calls and emails to them I am now speaking to someone in the customer service / resolutions team who…
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Business Charges for Unused Meter
We moved into our business premises on 1 January 2020. We set up electricity contract with a new supplier. Then we have just received a bill from Corona Energy for nearly £700 as apparently we have a gas meter. First of all is this correct we can be charged for this and also is this company being dishonest as it has only…
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Pay as you go Meter
We are having a few problems with our pay as you go meter . The meter displayed a message 'help . Please contact your supplier . So we contacted British Gas who then informed us we weren't there customer & we were in fact with another company (Tonik) & they would sort it . Not only this but BG claimed our meter was…
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Replacement boiler
My boiler is 11 years old, leaks and stuggles with keeping the water hot. I am with EDF energy and spoke to the green team. I have a legal guaranteed tenancy agreement. Where by i am legaly able to maintain the property. EDF are saying i do not qualify. For a repacement boiler because i have a private landlord. I am asked…
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Gas or electric combi boiler
Hi all, Im after some advice please I live alone in a ground floor 2 bed/1 bath/1 shower Room flat. Currently have a gas combi boiler in the airing cupboard. The boiler is 20 years old but still going strong. The flue runs through my bedroom and I’m trying to avoid getting inspection hatches installed in the bedroom for…
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Suppliers using algorithms to estimate billsms
Hi There. Does anyone know or has anybody experienced the issue I’m having with an energy company please? In short, i use MSE energy club to switch energy suppliers. I’ve been doing this each year with the help of MSE energy club. This year, i gave my old supplier my meter readings and a couple of days later gave my new…
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Delay in validated final meter reading
hi, wondering whether anyone else has had a 17 wait for their final electricity bill after switching? I switched from EDF to EON on 5th May and still haven’t had my final bill. Very little help from EON too
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Is this what my heating uses?
I have a BG smart meter and IHD I have just turned my heating on and the display shows a usage of 4.027. Is this what my boiler will use until the thermostat kicks in? I thought since it is a 28kWh boiler it would use 28kWh to heat the water
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Which provider has the "best" Smart Meter?
If you were to switch to a new provider and get a smart meter, which of the companies delivery the "best" smart meter in terms of functionality, usability, look, etc, etc? I have been holding off getting a smart meter installed for a while now, but the tariffs available where you dont need to install a meter are getting…
