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Green Homes Grant scheme
Hi. We are in the process of buying a Bungalow but will not be moved in by the end of September, is there a cut off time to apply for the green homes grant? We are probably looking at mid November before all is completed with the purchase, we don`t really want to miss out on the grant but it looks like we will be too late…
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How many suppliers now charge in advance?
Just wondering, as i am having to pay my monthy energy bill twice in as many days this month!Is this the way all energy providers are moving?And, Why does it take last supplier ANOTHER six weeks to work out a bill? (especially when last supplier knew i was leaving three weeks previously!)My arithmetic isn't world-class,…
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e-ON harassing for money on per-paid Meter
Hi Team I moved into a property in Hayes in
2010. This property was fitted with a pre-paid meter for Gas and Electricity. I
was using a key to top up my Electricity and a card for the Gas. I have a
family with kids, so my top-up was always high with a min of £40-80 on both.
January 2020. I moved out of the property and I…
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Ebico - can I leave before British Gas take over the account
I moved to Ebico on 15 Aug and to be fair the transfer from my old supplier was fast. I last paid my old supplier on 1 Aug am due to make my first Ebico payment on 1 Oct. Now can I leave Ebico - is there a cooling off period etc or should I stay put as BG have guaranteed to honor the tariff ? Not worried about the…
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Spark energy added £280 worth of charges in 1 day?!
I am with Spark energy. I have just had a bill of £662 this includes charges of £280 that i have never seen or been told about ever before. The charges all appear on the same day. The charges only appeared after i told them i want to leave and that i wanted to raise a complaint. I have been threatened with debt collectors…
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My dad's electric and gas account
Having a mare with my Dad's energy (he is in his 80s). He said to me he thought he was paying a lot each month, about £140 and I agreed with him and he also said he wasn't getting bills. I tried to log in with the details he had but we couldn't get in or get a password reminder. After talking to one of their tech people we…
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Smart meters
Hello today EDF was going to fit a smart meter but due to where my electric meter was situated could not.Having been advised to ring them by engineer because it was not my fault instalation could not take place . EDF were very good and allowed me to keep my new and cheaper yearly fix with them .But it dawned on me more…
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Which suppliers have no standing charge
Hello, Can you please list which suppliers have no standing charge? Gas & Electric
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Paying someone else electricity - help with EDF !
Hi all, I have rented my flat for 10 years, have put in a number of energy saving processes in place the last three years as the bills were getting out of hand. Yet my bills continued to creep up and up, £300/£400 per year increase. I finally got an electrician to check the power supply to find that EDF have attached the…
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Prepayment meters
I have just moved into a council property where the above meters are fitted. I phoned up the energy provider and my old provider(who I had a direct debit with and they had to give me a rebate because I was in credit.) Both providers say they will not change the meters for 6months to check O can afford to set up direct…
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Changing Tariff Within British Gas?
Does British Gas allow you to switch tariffs within them without charging exit fees?
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Commercial shared electricity
I’m looking for help, I work for a charity shop, we rent a shop unit from a landlord. It is Often flooded From broken drain pipes internally, had rising damp but is in a good spot and large. He pays the water bill after final reminders which also feeds 2 flats and 2 shops but This bill is in our name. Apparently Unable to…
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Green Homes Grant
If I buy a house later in the year, and the previous owner has already claimed the £5000 grant, or part of it, will I still be able to claim it?
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Off peak electricity price increase
Hi, I would like some advice on my electricity meters please..i have two. I live in a bungalow built in 1968. I have lived here for 9 years and always been an NPower customer as no other supplier will support the two meters that serve the property. On Friday of last week I received a letter from NPOWER saying they were…
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Heating
Hi, Has anybody had any dealings with Sunflow regarding electric heating? If yes would you recommend them?
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Robin Hood Energy
RHE’s 112,000 customers will move to British Gas on the 16th September following a buy out. All RHE staff were apparently made redundant this afternoon. Council loans (c.£24M) written off. Formal announcement tomorrow. sources: Daily Telegraph and Nottingham Post Twitter
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Energy companies refusing to swap my elderly mother from prepayment meter
Apologies if something goes wrong, I'm not good with technology. My mother who is in her 80's has recently moved into a bungalow due to decreased mobility. Sadly this bungalow uses prepayment meters rather than credit meters. The meters themselves are in a box on the floor which she can't possibly be expected to get too!…
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Should I wait in the hope that gas/electricity prices fall?
My two year gas and electricity contract expired at the end of August. Therefore I did a few price comparison searchers mid August (using Go Compare; USwitch; CompareTheMarket; MoneySuperMarket etc). They all offered slightly better prices (I would be paying £5 more PCM with my existing provider on their variable rate and…
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Energy supplier closed my account without warning - advice wanted!
Hi all, I switched energy suppliers at the start of the year due to numerous issues, when I told them I was leaving I was aware I had a large outstanding balance, that they agreed I could continue to pay off over the next couple or more years as an installment plan, where as long as I made my monthly payments by an agreed…
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EDF tariff - good deal?
Hi All, I need to renew my gas/electric contract and looked at the options on the cheap energy club, and then logged into EDF account (I'm with them currently) to find what seems to be a better deal called "Online Renewal Short-Term" - has anyone seen and switched to this tariff? I was also told by EDF, through the live…