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Robin Hood move to British Gas ?
With the demise of Ebico as part of the above, is anyone aware of a company whichhas a No Standing Charge tariff for gas please? I am already aware of Utilita, who say that they do, though you have to be willing totake duel fuel with them. Green Star's telephone operator stated that they do but I have not been able…
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Household electricity usage assessment
We have huge electricity bills. It appears from the metre that we are using approx 50 kWhs per day. It is a big house with a childcare business, but it still doesn't seem possible. Heating and hot water use alternative energy sources, not electricity. No tumble drier or hair driers are used. Four computers, two fridges and…
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Eon unable to bill me as I have a profile class OO meter
I switched to Eon from OVO on 13 September 2019, on a fixed tariff paying by direct debit. Since then Eon has not raised a bill. I chased them in March 2020, to be told my account was stuck in the set-up phase and that a technical fix was required that they were working on, but the coronavirus epidemic was going to delay…
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Green Homes Grant website
Has anyone used the Green Homes Grant Government (https://www.simpleenergyadvice.org.uk/) website to successfully find an installer for quotes? I'm not sure it's working right, as when you put in your postcode it just has an alphabetical list, rather than listing by nearest. It does have the map, but none in East Anglia…
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Smart radiator valves (Trv) question
Hi i have a nest at home and I’m not very happy with it as temperature within rooms changes a lot. I would like to control the temperature of each radiator independently do you know if there are trv compatible with nest? If not, which system would you recommend? Tado? Hive? Netatmo? thanks
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Help with washing machines
I don't know where to start with this post .or where to post it. I'm seeking benefits at the moment due to learning problems I've recently had a loan of the Jobcentre to get some carpet for my property and now my washing machine has gone on the blink is there anyway I can get home I am 1 as I can't afford brand new one…
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Issues with gas supplier
Gas serial number was imputed wrong which meant my actual gas meter didnt exist on the national data base. Therefore I am unable to move providers, it has taken 3 months and still nothing. I get passed around and get no help. Advise please!!!!!!! Help
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Mains cable going into property
Was doing some work inside my front gate replacing posts and hit mains electric cable electricity company are not billing me for the works carried out , am I responsible for this ???
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Energy choice again
I moved over to British Gas for dual fuel but that deal is coming to an end. I know I could switch company again but I don't want the hassle, (OVO owed me a refund for nearly a year). I see on MSE Energy Club that British Gas is offering "HomeEnergy Secure Jan 2022". First question, please: Do I still have to initiate a…
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Energy supplier accusing customers of bullying!!!
I recently switched to Symbio as they are marketed as being the cheapest. Their customer support is very poor. It is virtually impossible to contact them, the phones are not answered and they take weeks to get back to telephone and email messages (over 4 weeks this time). During the wait I decided to look at their reviews…
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I got a new smart meter installed by the company octopus, my previous company was spark, compatable?
Do these 2 companies have compatible smart meters because im still with spark electricity but octopus just installed a new meter also. Just wondering if the new octopus meter is compatible with the spark company?
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Spark Electricity creating random bill's now, I dont know which one is real? I dont think they do!
I got a different and highly varied bill with every new agent I spoke to and I spoke to 4. Ive lost all trust and confidence in the company. How do I find the real amount now that they have given me fake amounts?
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My electric meter or something on it CLICKS LOUD at 01:10 every single night. WHY?
What is it and why does it disturb my sleep every single night? Who's great idea was that?
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New Meter Installed but also a mysterious box too. What is it?
It has something to do with my radiators and hot tap boiler which is electronic why does it need its own box? Is it smart does it have its own signal like the smart meter?
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new gas / eletric contract - not switching
Hello, A friend has asked me to suggest a place to look for the best gas / electric deals and I suggested the MSE Energy Club, but it seems that it's just for switching... They are moving out with family for first time and so wont be switching from another supplier, is there a way to find the best deals in that situation?…
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Tonik Energy issues
Ongoing issues with Tonik regarding billing and none reply to emails, I not had an electricity bill since changing to Tonik Energy in April of this year. I had two emails this week and they now state that there is an ongoing issue with SMETS 2 meters has anybody else come across this issue or is this a lie from Tonik…
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Checking electricity meter time
We've recently moved into a house which is on Economy 7 as no gas in the village. I think the electricity meter is set to the wrong time, the off peak is clear, 12:30 am to 7:30 am, but the 'pointer' which I assume is the current time appears to be hours out. The attached photo was taken at 21:05, but appears to show…
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Waiting for new Elec meter - so cannot switch supplier?
I noticed the meter wasn't going round back in January and immediately notified supplier. It took a couple of weeks for them to be convinced that the meter was broken, then in march was asked when I wanted it changed (with at least 4 weeks notice!). Of course, Covid then struck, and I was called in May to say that they…
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Switching energy providers with economy 9
I’ve tried to switch energy providers. I’m currently with NPower but have been unsuccessful as I have an economy 9 system is there any Company that I can consider
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First time on PAYG in years, 1st day readings seem double what I expect.
In 24 hours my usage came to £2.40 so 10p a hourWhat I had on during this time.PC - 12 hoursTV - 7 hoursLarge fridge and large chest freezer - 24 hours.10 minutes for a hot shower.Charged a mobile phone.Used a Sleep Aponea machine for 8 hours.Boiled a kettle twice Last Time I lived somewhere that I didn't have inclusive…
