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Smart Meter.....
Hi all. We have a fixed deal with nPower expiring soon and they've offered me a new deal to fix prices until at least October 2021. But, they're also pretty much insisting that we have a smart meter installed. I've no real views either way, but have heard that having a smart meter then makes it tricky to switch providers.…
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Spark energy
I see lots of people having very similar issues with spark energy as I am having. I lived in a property for 2.5 years and have been seriously overcharged for energy usage on a small two bedroom house, an average monthly bill of £205 per month which is impossible when we were all out at work most days. I lodged a complaint…
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Electricity Power Saver - thoughts?
https://mintcreams.com/pages/psamc?fbclid=IwAR3olRHXYgkWkrgDfIN6xSD9eK0gP6QYXCKmhdEqonxR2-EeU1o2TsdNkEY Does anyone have one of these? Do they work?
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EPC ratings: Air source heat pump vs. old storage heaters
I've just had an air source heat pump system and associated hot water tank installed in my home, replacing ancient electric storage heaters and old hot water tank. I've had an assessor round to provide an updated Energy Performance Certificate, and was shocked to find my shiny new (and very expensive) system is rated at…
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bsw-heating
Anyone else have to deal with them? We do, daily. In the space of a few months they've had about 3-4 instances compromised e-mail accounts with people using their official mailboxes to send out phishing attempts because their account setup is so insecure. They never post their data breaches on their website to warn their…
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Tonik energy
Just got rid of Tonik energy , used the site to swap . BEWARE . Tonik has very poor customer service , dont answer email or the phone ! . I left because they put up my monthly payment from £60 to over a £100 without any notice and even though i was in credit and just begining the summer ( when i use less energy . i think…
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Direct debit guarantees
I switched energy providers in December and submitted my meter readings,and never heard anything about my final bill. In July, with no warning, my old energy provider took nearly £300 from my account via direct debit to settle up. I complained to the company who eventually gave me £50 for the shoddy customer service in…
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Price Cap 1st of October, should I wait until then before I consider changing tariff?
Hi guys, i've realised that there any cheaper energy deals out there at the moment, even within the current supplier that i'm with and was looking into changing today possibly, but my question is would it be better to wait until the 1st October before I look into switching tariff. From what I can tell the price cap will…
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Contacting energy companies by phone
I've had to contact 3 different energy companies over the last few weeks, but trying to do it by phone is impossible! No hold or queues, simply the message that "all of our operators are busy, please hang up and try later". "Later" has the same message! 2 out of the 3 didn't reply to my email/contact form either. Is…
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Am i paying too much for my energy?
Hi guys. Normal 3 bed semi detached house with a extra 2 bedroom loft conversion. My bills are too high atm by my reckoning. £93 a month for elec and £82 for gas. Im uploading my bills here for you guys to have a look.
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Switching from smart meter with bad credit history
Previously I've had bad credit, even though I'm all straightened up now there is still many things affecting my chance to change my energy company for at least a few years. I'm currently with British gas on a smart payg meter. I can't find any other company thats support a smart payg meter without getting it changed back…
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Electricity Price Cuts
Anybody care to predict if prices will fall a bit this year gas prices fell a bit but electric prices seem to have stayed same or risen slightly
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Card Prepayment Meters To Smart Meters
My son is moving into a rental property,unfortunalely both gas and electric supply are prepay meters.Is it straightforward and free to have the meters switch to smart credit meters?
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Best tarrif without smart meter. Please BG If possible.
I need to change my supplier, But DO NOT want a Smart Meter, and No Exit Fee.Would like to go with BG, but they have a home service + Smart meter tarriff which is less than I am paying, but do not want the Home Service or the Smart Meter. The reason I mention BG is that they currently offer The cheapest tariff of the big…
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Old smart meter
Hi, really need help! I am with Bulb for my gas and elec. My meter submits a day and night reading which is costing me a lot of money. Bulb told me I had a first gen smart meter but they couldn't update it yet. What can I do about this? I was thinking of changing supplier but would that make a difference??
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E O N Smart meters
I have my gas and electric as duel fuel from EON. About tree years ago i received a letter from eon saying my gas meter needed changing. At this time i had a classic metal gas meter that is fitted to the front of the property in the ground. They came and changed the meter, i was expecting it to be like for like. I wasn`t…
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Total Heating Control
My son is keen on a rental flat
he has viewed, It has gas central heating, but used to have electric heating.
Discovered that the flat has two electricity meters, one being for Total
Heating Control. Checked with the energy supplier and they are both active, the
guy I spoke with said it can be expensive but didn’t have the…
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Tonik Energy
AVOID! Chased for a final bill that was a result of their incompetence. Poor customer resolution service, threatening emails and complete lack of evidence on monies owed. Appalling. Do not use this supplier. You've been warned!
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Bristol Energy customers sold to Together Energy
https://news.bristol.gov.uk/news/together-energy-acquires-bristol-energys-residential-customers-and-brand God help them !!
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Smart meter
We had smart meters installed 6 weeks ago, the main fuse in our fuse box blew when the engineer put the electric back on. We were told we had to call out an electrician, pay for it ourselves then claim the money back. After weeks of going back and forth they are offering to pay us £100 of the £250.80 that the electrician…
