We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Tonik energy
Options

Yorkysaver11
Posts: 2 Newbie
in Energy
Just got rid of Tonik energy , used the site to swap . BEWARE . Tonik has very poor customer service , dont answer email or the phone ! . I left because they put up my monthly payment from £60 to over a £100 without any notice and even though i was in credit and just begining the summer ( when i use less energy . i think this is a money making scam so they have your money for a long period . Couldnt discuss with them , dont answer emails or phone so i changed provider . after swapping they sent me a threatening email for non payment of a final bill - just 2 days after i swapped and even though they had NOT sent me a final bill . Very poor service AVOID . I notice several comparison sites are seeing same problems and advise not to use . Anyone else had similar problems and how do i let comparison sites know ?
0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards