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Eversmart Customers - Utilita Stalling on Credits?
Hi I just wanted to get some feedback from any Eversmart customers with a credit balance at the time of their demise. Having downloaded my statements before the Eversmart website went off line I discovered I've amassed a credit balance of £160. Since 18th September when I became a customer of Utilita I've contacted them…
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Green Star Energy unit rate incorrect on the Cheap Energy Club
I just wanted to add a correction on the details of Green Star Energy and the unit price given on their Standard PAYG tariff for prepayment meters via the Cheap Energy Club. The Cheap Energy Club states that the unit rate is 3.553p per kWh and the standing charge is 35.753p per day. I received an annual gas summary from…
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Shell Energy to buy Green Star Energy - MSE News
Shell Energy has announced it plans to buy Green Star Energy, taking one of the largest suppliers outside the big six to almost one million customers...Read the full story: Shell Energy to buy Green Star Energy Click reply below to discuss. If you haven't already, join the forum to reply.
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Central Heating & Hot Water Issues - Help with Boiler Please!
Hi all - I haven't created a thread before, so hopefully this is in the right section of the forum! We've recently bought and moved into a house and it appears we're having a few issues with the boiler, heating and hot water. I've no doubt it'll require an engineer to come and take a look, but I just want to get an idea of…
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Nabuh energy are Blackmailing me !!!
A while ago I switched to Nabuh energy when they called me because my previous supplier couldn't keep my gas smart meter on PAYG and changed it to a credit machine. When Nabuh then called me I went over my issues and told them how disabled I was' and they offered to switch everything themselves, sort my gas machine back to…
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Solarplicity refund
I switched from Solarplicity before they went bust but was awaiting a refund of the credit balance. I understand EDF were taking over these accounts but I've had no contact from EDF. I tried phoning them a couple of times and been told they don't have any details of an account at my address so they can't do anything until…
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Inviting comments on energy suppliers
Guys In Dec 19, my fixed term for G and E ends so I am starting my search for new cheaper supplier. I do this a lot on car/house ins and in the past, energy. What I have never done (right or wrongly) is look at companies that I know nothing about, so when I found some cheaper quotes this morning on the MSE comparison tool,…
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Cheap Energy Club problem
I'm trying to change suppliers for my parents but I'm unable to do this online as it states 'switch in progress'. I contacted their existing suppliers Eon but they are unable to explain. Is this a bug with the Cheap Energy Club website?
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Switching from prepaid to a credit meter
Is it common practice for the Big Six, whilst offering to switch energy meters for free, to only offer unsuspecting prepayment customers to switch to the Standard Variable Tariff? A friend of mine who's keen to move to credit metering in order to reduce her outgoings was 'advised' to stay on prepayment, as the deal she had…
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BG switch for people with existing 5 year boiler cover
Hi - we recently got a new boiler fitted by British Gas. This included 5 year boiler cover and 1 year hot water/heating cover. The energy club currently has a good switch, which includes the 1 year heating cover. The question I specifically have is, has anyone done a switch whilst they have the 5 year boiler cover, and, 1…
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Tonik Energy issue - how should I resolve?
Hi, I'd really appreciate advice on what to do next as I'm not sure how to proceed: This is my second year as a Tonik duel fuel customer. The first went without issue so I stayed with them. However, during this second year I emailed Tonik asking to explain the big swings in my account balance: it went from £253 credit to…
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Electricity supplier provided wrong readings to new supplier
Recently moved into rented property, I changed supplier and gave my meter reading. 3 weeks later received a welcome email checked my online account and the meter reading is so different it means according to them my 1 bedroom flat (during summer months) has used £1100.00 in electricity in 8 weeks! The meter readings I gave…
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Bulb?
Seems to have vanished from MSE Energy Club. Tried removing all filters but no offers show. Is there a problem?
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Strange E7 off-peak periods
I live in North West where E7 off-peak period should be 00:30-7:30 GMT. But I find the actual period for my meter is 21:30-23:30 GMT (based on switching sound from the consumer unit and storage heater switch light) and another period later at night. The meter is a teleswitched so it should not be affected by the internal…
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Can I fell and season a council tree?
The question is simple. I have an axe. There is a fallen tree. In woods near me. It's dying in my non professional opinion. If I chopped it up to bring it home to Season what crime would I be committing? I assume the land is council owned but I am struggling to validate this. Any help appreciated
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Back Billing or Rebilling??
Can someone tell me the difference between Back billing and Rebilling? The reason I ask is that we, a Micro Business, were with Scottish Power for 7 years. Throughout that time our meter only gave one reading when it should have been 3 so whenever they asked for a reading we rung them and told them this (and opened a new…
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Eon Electrical Heating Economy 18 - advice needed
I've seem some similar threads but nothing that matches our situation so I thought I'd make a new thread to ask for some advice. Apologies in advance for a bit of a rambling post but I want to put in all of the details. We live in a rented flat in Suffolk and currently we're on Eon's Electrical Heating Economy 18 tariff.…
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Eon - Website/app not working, cannot obtain online quote via phone
I moved into a new build property 2 months ago, and for the first month and a half we were waiting for a switch comparison company to put us in touch with Toto energy who were offering us the best rates, and also waiting for Toto to contact us too. 6 weeks later after chasing them ourselves, they told us we had been…
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Smart meter display question
I have a couple of questions on smart meters I know that a smart meter in house display will show you how much energy you are using in £ and kWh but does it show what the actual meter reading is? If not do any of the energy companies have an app or web page where you can see the meter reading?
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Cost/Ease of moving thermostat?
Good evening, Just wondering if anybody has an idea how easy it is to relocate a thermostat? I'm in a new build with the thermostat in the living room, however the house is 3 story so it my mind it makes more sense to have it on the middle landing. Currently we are nice and warm in the living room, the thermostat reaches…
