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Bulb WHD 16th Oct 2019
Nice to see Bulb's WHD is open from 16th Oct' Excellent that their criteria for broader group has been expanded. Hopefully I get my application in as I now qualify for broader group.
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49 day window exit fee question
I'm on a tariff which ends on 7/12/19, so I believe my 49 day window to switch energy with no exit fee begins on 19/10/19. does this mean I have to wait until that day to initiate a switch, or can I start one a few days before, just as long as the actual switch date is after 19/10/19? Thanks!
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Spark energy Additional charges
So i moved into a flat (private renting) which had a water damaged meter along with a broken top lid. we were off supply so got an emergency call-out and told them the issues including the broken lid. we were not made aware of any potential charges before doing this the first call-out person did not have the correct…
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Comarison websites
Need some advice (or guidance from the likes of Gocompare...et al). When they ask how much used per year they need to be more specific. My info carries "nett of S/c". nett of vat.. this is not very clear on their websites. Also not clear is i have changed supplier 3 months ago, so the info over the last 12 months is…
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Breeze Energy: DANGER
They have stripped £259 more than they should have from my bank account in 2 months. I switched to this lot using the MSE tool. Switch process was fine. They sent an email saying that my estimated usage was too low compared with typical usage of "my type of house". Their est usage was double mine. I emailed them to tell…
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e.on smart meter query
I wanted to renew my tariff with E.on & when I called them yesterday, was told all their tariffs now come with a smart meter. When I said I wasn't yet ready for it due to complaints & incompatibility, she said the 2nd generation are working well. Even looking at their online tariffs they all include having a smart meter. I…
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What spends less KhW
Hi, I have newbie question related to heating. The flat where we leave has central heating (hot water comes from the central boiler and we're charged per KhW) and 2 thermostats. I can set that heating kicks on e.g. when the temperature in the room is below 20 degrees. In the room, we have a radiator which has a dial from 1…
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Moving into new 1 bed flat - need energy help
Hi there I'm in the process of moving into a small 1 bed flat I joined the energy club to look at electricity and gas deals. I have a chronic illness and on chemotherapy for it. So I am eligible for the winter warm discount as I'm on universal credit, housing benefit and low capability work related assessment. I saw Bulb…
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British gas back billing advice
Good afternoon, I need advice about my energy billing. I moved into a new build apartment 2 years ago. As part of moving in my developer took the final meter reading which they were going to provide to British Gas. Since than I never received any bills from British gas and I never came around to setup my energy with new…
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Legal action against energy supplier
Hi I had a terrible experience several years ago with EDF Energy. Very long story but the basics of it are that they did not bill me for electric for 3 years. I'd been getting a bill from them for gas (which I'd presumed was for my gas and electricity). It wasn't until one day I wanted to see how much electric I'd been…
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Extra Energy final bill
Hi. I was in the process of moving from EE to Spark (ironically) when they (both) went into Admin. I was in credit on my EE accoun (approx £140)t. However, I didn't save my bills (stupid I know...lesson learned). I did take meter readings however, and have done every month for years and years. According to Scottish Power,…
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Being charged both 20% & 5% VAT on electricity bill
Hi, I'm looking for a bit of advice. I live and work on a farm and on my electricity bill i have the first page which is taxed at 5% and then on the second page it's also being taxed at 20%. The bill doesn't have my address on it and it is also addressed to the actual business account. It doesn't seem correct that i'm…
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Big 6 Smart Meter Pricing Cartel-MSE Tool to find non smart meter Tariffs?
MSE Energy -DO YOU HAVE TOOL TO SEARCH FOR CHEAP TARIFFS NOT ATTACHED TO HAVING A SMART METER! I have good low tariff deals from Npower and Dec 19/April 2020. 35% less than current SVR rates. I started looking to replace gas and Npower advised there were ZERO tariffs available of 4 without a smartmeter. I told them I have…
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Utilita asking for date of birth 'for security reasons'
I used to have an account with Eversmart Energy, which has recently been taken over by Utilita. Utilita now want my date of birth 'so that they can verify my ID when I call them'. They totally refuse to give me any information about my account unless I give them my date of birth. I don't want to give them my date of birth.…
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E On final estimated bill with Smart Meter
Hello All, could someone tell me what my options are please. Moved into a property on 13th September The same day the energy supplier was changed from E On to Octopus E on, 4 weeks later have sent us a final Estimated Bill The meters we have are Smart Meters Asked Eon how on earth have they "estimated" the bill, isn't that…
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Scottish Power - Advice needed please
Hi there I'm after some advice please with regards the service I have received from Scottish Power, as I have no idea where I stand. Sorry in advance for the long background ... In November 2018 I changed my Gas and Electricity supplier from EON to Scottish Power (SP), based on SP being cheaper. This was done via U-Switch…
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Outfox The Market - Notice of Change of Tariff
Been a customer of Outfox The Market for nearly 2 years but just received an email with the message:- "OTM0042511 - Notice of Change of Tariff for the Supply of Energy" This tariff change will be put into effect from 24th October 2019. So I am now being forced from my Current Tariff "One Variable Plus 1.0" to a new tariff…
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Repeated calls from allied international re economy energy
Hi, apologies if this has already been posted elsewhere, I did search to check and couldn’t see anything..: Long story short, I left economy energy last year after a disastrous experience and was eventually granted the refund I was owed by Ovo some time after they went bust. Anyway, fast forward to now, I have been…
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Nightmare switch from SSE
Apologies if this has been covered before, I have only had a quick scan of the (depressing) threads. I'm sick of hearing abut these bullying companies tactics! In my case requested to switch from SSE late last year. I had a bad experience with them making a demand which was incorrect, then issuing a number of incorrect…
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Refund by mistake
Hi, My previous energy company refunded without and communication, they have now sent me a final bill for over £500 (which includes the mistaken refund) what are my rights? As we have already spent the refunded money? Thanks
