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Thermostat installation in rental property
We've been renting a one-bed flat for just over a year. A few weeks ago, a guy came round to service the boiler. He recommended to the landlord that a thermostat be installed, and a thermostatic valve for the living room radiator (the bedroom radiator already has one). Until he pointed this out, I hadn't given any thought…
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Boiler manufacturer warranties
My Ideal Classic gas boiler has run for 23 years without a single fault. It must now be living on borrowed time. I notice that Ideal offers a 12-year warranty on certain new boilers. I have read the warranty terms and conditions and note that they do not provide a time for attendance or time for a fix. I looked at other…
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Which IR blocking window film?
My living room has floor-to-ceiling windows all the way round, and the air conditioning system is too feeble to keep it cool in the hot summer months. I would like to install solar blocking film on the windows to stop so much solar energy from getting in. However, I don't know whether I should opt for the expensive 3M…
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Bulb WHD
seems to have added an extra lever of safety net to protect there money I recieve ESA and have been elegable for WHD for any yrs , this yr bulb have added In addition, one of the following must also apply: you’re responsible for a child aged 16 or younger who normally lives with you you’re aged 65 or older you get a…
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I switch regularly, yet just saved £300!
I dont believe it, all this time ive used dual fuel, for ease mainly. Today went through the actual figures, cost of gas and elect seperately and got seperate quotes - £300 saving! £500 in 12 months from switching around! Watch out for - up front costs, fuel purchased in advance to keep cost down, daily charge (i think…
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Switched 6 months ago but no cash-back received and account frozen by "Switch in Progress"
Having used the Energy Club very successfully over the years I last switched on 19th April from Pure Planet to So Energy. The switch went through very quickly but sadly I did not receive the cash-back and my account is now frozen with the "switch in progress" explanation which obviously does not apply. After searching for…
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Switched but can’t get refund of credit from old supplier
Hi All I’ve switched many times before but this time is turning into a nightmare. I switched from Bristol Energy to Tonik over six weeks ago. Tonik insist they have provided BE with my final meter readings. BE insist they have only received the electricity reading, and say the gas reading must still be with a third party…
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Fixed Direct Debit How Much Credit
For those on fixed direct debit plans , how much credit do you like to have built up over the summer to run down over the winter months? We have built up a decent amount of credit (£170) but are trying to work out if it will be enough. For information we moved into a 3 bed detached new build in April so we dont know what…
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Latest MSE big energy switch event - Important omission
I have just noticed a major omission in the comparison tables. They do not state whether the Company has Smart meters or is Smets2 Smart meter compatible if you wanted to transfer. This is a BIG issue for some. I am with Bulb and have their somewhat "flakey" smart IHD. Nevertheless since having it I have saved a further 5%…
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Energy Supplier Switch Block
Hi All, I've recently submitted a request to switch energy providers from Tonik Energy to E-On because i can't afford to stay with Tonik. Their estimated bills and charges confuse me to the point that i don't feel that i can accurately budget per month for this company plus E-On appears to be much cheaper. Tonik have…
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Utilita - Cut off lost power and all freezer food.
So with the big thing of Eversmart going bust, i like many others was transferred to Utilita, and being reassured I’d not lose any services. However the first day of the switch over I arrived home from work to find i had no power at all to my house, after hours of being on hold trying to get through them i eventually found…
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Massive DD increase Utility Point
Hi, I'm with Utility Point on a fixed rate tariff where I pay more in winter than summer. I currently owe £48 over after 10 months with them. I had an email from them asking me to increase my direct debit by £70 a month. I phoned thinking this was a mistake but they are adamant I need to make this increase. I offered to…
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Tampered gas meter at rental property
*Won't be naming any companies as could become a legal matter* Moved into a rented property on 4th September, had already spoken to the previous tenant so I already knew the gas supply was completely free and had been for at least 6 months. I raised this with the estate agent just prior to moving in and they were already…
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Energy Club search not working
I received an e-mail from MSE today re; the Big Energy Switch 14. I click see Big Switch deals to go through to the search comparison but the site search results just keeps spinning saying; "Please wait while we load your results" I've tried changing the search filters, using both Chrome and Safari browsers but the…
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Calorific Value for Gas
I have noticed on my latest statement from Green Network Energy that a calorific value for gas of 65.6MJ/m3 has been used in the calculation of gas energy used. On previous GNE statements and also on those of my previous supplier the value has typically been 39/39.1. This results in an increase in gas cost of 68% per m3 of…
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Switching provider - How often can I switch
Hi How often can I switch energy provider, please I've been with my current one for 2 months now but just seen a better deal. I have no exit fees. Could I switch again? Are you allowed to switch as often as you like? Thanks for any advice MC_Emily
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Compariison sites
Hello I have just done a comparison with 3 different sites 1 Uswitch 2 Cheap energy club 3 Energyhelpline I was specifically looking at Avro as a new supplier To my surprise all 3 sites offered different deals Avro with Uswitch is Simple and Usuperior Gas 2.7 Electric 13.3 S.Charge 23.1 per day Exit fees 0 Avro with cheap…
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Police warning over cold callers 'posing as MoneySavingExpert staff' - MSE News
Police have issued a warning over cold callers who are pretending to be from MoneySavingExpert.com...Read the full story: 'Police warning over cold callers 'posing as MoneySavingExpert staff'' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
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Dual Fuel Comparison
Just had an email asking me to look at my energy supplier as it thinks I can save £117 per year. I keep a spreadsheet myself to check fuel prices on a regular basis and when I enter the tariff the saving is only £41 per year (inc. the MSE cashback). Has anyone else noticed a discrepancy like that?
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Electricity Meter - wrong on national database
Hi, My duel fuel account was with solarplicity until this summer when it was transferred over to Toto energy. I have been paying for duel fuel by direct debit for the 6 years I have been in this house. When we looked to change suppliers back in 2016 we discovered that our electricity meter was on the national system as a…
