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Issue with electric readings
Hi all, Recently we changed our electricity supplier after 19 years with them. We shopped around as had always found the charges so high, but were unable to get a better deal, until now. Over the time in our home, we have taken many measures to reduce electricity consumption - turning off things, replacing all bulbs with…
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Spark Energy Charging Me for Gas I Never Had
To cut a long story short, I moved into a rented flat at the end of April this year. The rental agency I was with offered a automated bot to set things up for me to move. As part of the process, the bot signed me up with Spark Energy. From the first bill, they charged me for gas because, I was told, my address was in…
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Digital Metric Gas Meters
Does anyone know how common these are? (British gas says they are 5 digit) Ta.
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Eon smart meter numbers don't make sense
We finally got a smart meter installed, having been forced off our old Heatwise tariff. We were told in the email from Eon that the times of the cheap periods would be one hour different in BST. The engineer who fitted the meter said it doesn't alter. The portable display console has the time in BST, but the rates on it…
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Storagte heater recommendations
Hi all,. Looking to replace some old (20+ years) storage heaters. Can anybody recommend a good make please? Many thanks
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Shell Energy/first Utility Warm Home discount 19/20
Applications for Shell Energy, previously First Utility customers who qualify for the Broader Warm Home Discount are now open. https://www.shellenergy.co.uk/services/warm-home-discount
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MSE Cheap energy club
Hi, In June I applied to switch BG tariffs through the mse energy club. 3 days later I got a email from BG to say that I had changed tariffs. Today I done a new comparison and the BG October tariff is cheaper than my current tariff. But I can’t switch to it as my account still shows the switch as pending from June. How can…
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Wayleave payment
Hi, everyone I've written to the local Electricity Distribution company with a plan showing where I have 2 sets of wires crossing my property - about 40 feet, 5 wires in total. They have written back as follows: "Due to the exceptional number of claims received, Western Power Distribution has undertaken a strategic review…
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E-On restricted tariffs no longer supported
Hi. I am new to these forums. I need advise / guidance regarding E-on changing my tariffs which could result in an additional £749 to pay per year on top of my existing £924. My property is a flat. I am all electric and have 2 meters; 1 for general use e.g. lighting and the other for restricted heating which provides 14.5…
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BULB WHD no help for Disabled
lb, I moved to them through this very site as they were a recommended supplier, and they were green, and cheaper. I moved from another supplier as they did not offer the WHD.! I am on contribution based ESA, as I have worked all my life, due to illness I am now severely disabled and on higher rate PIP.! I contacted Bulb…
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They're chasing me........
Hi all, I'm new to the forums, apologies in advance! I am being chased by a debt company who state I owe Spark Energy for an old debt of £1500. I was once a landlady of a property. When my tenants moved out, the letting agent allegedly gave my details to Spark. I have never heard of them, certainly never signed a contract…
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Moving House - Contract ending
My energy contract with my present supplier ends in December and I've been told that if I renew it and move I won't be able to transfer it and will have to pay to cancel it. So, as I'm hoping to move into a smaller property sometime early next year, I was wondering what to do. I suppose I'll have to move to a standard…
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Bulb - Smart Meter - are they worth it?
Does a Smart Meter help save you money? I tried to get Bulb to install one for my holiday let, but after coming back to the UK (I often work abroad), the engineer cancelled the appointment because he needed money for the carpark. Is it worth me rearranging? The meter is not in the flat, its in the shop on the floor below…
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Weird Billing ?
I give my electric meter readings once per month and a few days later the bill is " Generated " however the money doesn't get taken until two weeks later, why is this ? :money:
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E.on live and historic energy usage on a mobile
Hi all, Last spring I signed up to an online only tariff and had smart meters installed. The smart meter monitor in the kitchen seems to be doing its job and proving quite useful. However, I'd like to see live and historic data (basically everything that's available to be on the monitor) on my phone. After a quick search I…
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Backbilling: How long is 12 months
This might seem like a silly question to start with, but I ask because the backbilling rules refer to 12 months. Not one year, not 365 (or 366) days. I switched to EDF on 1 October 2018. A few electricity bills came during the year, but I received my first gas bill on 15 October 2019. The opening read is marked as an…
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Scottish Power - MPAN removal
HI all, I currently have a complaint open with SP on behalf of my parents. They aren't the most switched on so I'm helping them out with a problem they have. Without realising until recently, they have been getting billed for a 2nd meter which they do not have. The bills always have an estimate reading and i believe have a…
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Shell energy won’t reimburse me as ex still named account holder
Hi, I am divorced from my husband who left our former home 18 months ago. I took over all bills and paid by DD from my own bank account, that has my maiden name assigned to it as I am now using this name. At the time he moved out our financial resolution was settled in court, and now 18 months on I have sold the house. It…
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Utility point double dd
I switched to Utilty Point in June, I have given monthly readings and have always been in credit. My £73 direct debit is paid a month in advance. Received mail today saying next months DD will increase to £166 more than double. I admit my usage will increase in the winter months but I will not use more than double and I…
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Eon debt
Good afternoon to you all. My first time here so please bare with me. My daughter and husband split up at Easter time. They had an eon account which was in his name. There is a huge debt as he never paid nor contacted them and they would t speak to my daughter as his acct. she has been paying as she stayed in the house…
