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Refund by mistake

Hi,
My previous energy company refunded without and communication, they have now sent me a final bill for over £500 (which includes the mistaken refund) what are my rights? As we have already spent the refunded money?
Thanks

Comments

  • Hi,
    My previous energy company refunded without and communication, they have now sent me a final bill for over £500 (which includes the mistaken refund) what are my rights? As we have already spent the refunded money?
    Thanks

    Why spend it when you knew it was a mistake? You owe the money of course, ask if you can pay in instalments.
  • Robin9
    Robin9 Posts: 12,512 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you have a final bill from your previous supplier ?


    Did you know that you were so much in credit ? Presumably you have had regular bills .
    Never pay on an estimated bill. Always read and understand your bill
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