We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Refund by mistake

Hi,
My previous energy company refunded without and communication, they have now sent me a final bill for over £500 (which includes the mistaken refund) what are my rights? As we have already spent the refunded money?
Thanks

Comments

  • Hi,
    My previous energy company refunded without and communication, they have now sent me a final bill for over £500 (which includes the mistaken refund) what are my rights? As we have already spent the refunded money?
    Thanks

    Why spend it when you knew it was a mistake? You owe the money of course, ask if you can pay in instalments.
  • Robin9
    Robin9 Posts: 13,026 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you have a final bill from your previous supplier ?


    Did you know that you were so much in credit ? Presumably you have had regular bills .
    Never pay on an estimated bill. Always read and understand your bill
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178K Life & Family
  • 260.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.