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Company trading as UK Energy Assessment - anyone have any insight?
Some friends have had an 'assessment' by a company presenting as UK Energy Assessment, they have a .co.uk website which I won't link to. Its a company name that doesn't search well as it brings up all sorts of discussions of any form of energy assessment so haven't been able to find any experiences of them, either on these…
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Hall thermostat switches off boiler before other room radiators get warm
We have new build home where the hall thermostat is very close to the hall radiator therefore the hall reaches the thermostat temp. and the boiler closes down before the other rooms can get warm (these rooms have TRVs). The builders solution has been to turn up the hall thermostat temperature and switch off the radiator in…
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Air Source Heating - Tips, tricks and best way to use!
Hi All! In July of this year I had a 14kw Daikin Altherma split system installed with radiators throughout. I have a 170sqm chalet bungalow and I’m currently going through the process of upgrading insulation throughout. It’s not simple as there are rooms in the roof and dormer windows, etc. I started using the heating…
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goldtip
I have switched from SSE to British Gas Duel Fuel Energy Plus Protection Green June 2020, as from 20 June 2019. 3 + months later to date have not received The £25 into my bank account. On The cheap energy website my account is still showing ‘Switch in Progress’. Have contacted new Supplier and they have confirmed Switch…
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Flow Energy charging final 3 weeks at standard variable rate, despite us having a tariff
Ok, so basically I've been living in the same flat since 2017, with my flatmate handling most bills, and a Flow account for energy with a good tariff. This July he decided the move out, and my partner moved in. Knowing that our tariff with Flow would finish at end of September we decided to switch providers rather than go…
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Utility Warehouse Smart Energy Monitor
I had smart meters installed last week by Utility Warehouse. The guy gave me the smart energy monitor and advised that he can't set it up as the system is down. I ring UW customer services (took 20 mins to get through) and asked how long the system will be down for and they advised at least 8-10 weeks! Apparently there is…
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Monthly gas price? 3 bed semi, 2 adults
So we’ve been with British Gas for a couple of years since moving in and always paid around £20-23 a month for gas. All of a sudden I’m being told I’m going to be paying £42 a month! Can I just find out from some others what they pay for a similar house and people. Many thanks
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Immersion heater/boiler - how to optimally use on single rate electricity tariff?
3 of us have recently moved into a rented flat which is electricity only. In previous places we had a combi-boiler which heated water on demand for showering/taps etc. but in this place looks like we have an immersion heater/boiler which heats up water at specified times and then keeps it warm throughout the day.…
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Help...MASSIVE, unexplained high summer gas bill
Hi all, can any one shed any light on this situation or help me make sense of why my gas bill is MASSIVE for the summer? I was prompted to update my manual meter readings by my supplier in September, electricity went through no problems. Gas was entered twice and seemingly rejected both times, the automated commentary was…
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Shell Energy and smart meters
Once the full details of the tariff and conditions comes through, you may be surprised to find that you have to have a smart meter installed on your electricity supply! This must be done after you have been with the supplier for 6 months; if you don't want one, they'll charge you £30. If you miss the appointment with the…
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Modern quantum storage heaters
Hello, I live alone in a 2 bed bungalow and have the modern storage heaters which are supposed to be cheap but my electric bills are so high. I am with CO OP energy and between November last year and May this year I used £951. May to August with no storage heaters on I used £159. I’m in huge arrears and the £85 I pay a…
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Can't help thinking MSE Martin has absolutely the right strategy...
It's that time of the week again to sign off social media, to avoid the trolls, and return after school resumes on Monday morning. :cool: Hope everyone has a great weekend.
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Massive gas bill received for alleged energy use over a year ago - HELP!!!
Dear all, I was wondering if someone can help. I have just today (on 4 Oct 19) received 2 letters in the post from a firm called Toto Energy. The first one is dated 30 Sep 2019, and is a reminder letter asking me to pay £1368.65. The second letter is dated 16 August 2018, and appears to be a bill for £1368.65, for gas used…
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Npower Final Bill Delay
Has anyone else had an issue with their final bill from npower? I moved to EDF on 22/8/19 and apart from an email over 2 weeks ago to say there was a delay - I’m still waiting. I’m sure if I owed them money then the final bill would have been super quick.
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Greenstar Energy - Won't Respond
Hi, does anyone know what I can do about this situation please? My dad had a new gas supply connected about 5 years ago. He was with Eon. The meter reading started at zero. About two years ago both he and I switched to Greenstar Energy after reading an MSE article. We both had to ring through our readings as the online…
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Storage heater questions
Hi, My flat has three storage heaters. Two of them are standard input/output version so I know how to use them. However the third one confuses me. The model is Creda 70315/SFHA24. It must be so old that even Creda website does not have its manual. Shame! It has two switches: one for fan and boost and one for off-peak…
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Energy Company Sending Debt Collectors
Our energy company have passed our details onto debt collection agencies, for an unpaid bill dated before we moved into our house. We have corrected all 3 different agencies (one has contacted us twice, months apart) and the energy company, and provided proof that we didn't live there during the period of the unpaid bill.…
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Electric Central Heating Tariff Options
I'm after a bit of advice about the energy supply for our new house. We moved in a few weeks ago and have finally completed the switch over from our old supplier, Octopus, who we were happy with in our previous property. What we didn't realise until after we'd started the switch was that we actually have electric central…
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Final Bill (£350!) from outfoxthemarket, 6 months after switch
I switched over (gas & electric) from Outfox the market to Bulb on 31st March this year I provided an actual reading to them on the 11th Match and Bulb confirmed the final reading with them on the switchover date. I haven’t heard anything from them since until 6 months later (yesterday) where they have now sent me a final…
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Calling money super market (is this a good idea)?
Called money supermarket (site below) to compare my economy 7 deal. The lady offered to change from Ebico (who I am with) to Green Network Energy. They werent the cheapest but I heard Scottish power etc had poor customer service. Is there any risk of using this kind of service. I am giving them my personal details. What…
