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OFGEM should force all supplier to offer this
Since I last changed Energy supplier it has become a terrible place for consumers. We have large companies only offering rates if you agree to have a smart meter and small companies disappearing, selling you off etc etc. I am disabled so a pre-payment meter is a massive inconvenience and no way I want one of those. I am…
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Meter Reading Validation
Hopefully someone can point me in the right direction for this... I've been trying to find out about the meter reading validation process, and more importantly what the rationale is for trusting this over actual meter reads even if meter reads are outside the algorithm results. I've found the brief descriptions that some…
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Northumbria Energy FEEDBACK PLEASE
I went to USwitch to do a price comparison and as always I selected the option to see energy companies that cannot be signed up with via the site as this often produces cheaper suppliers (no commission to pay I guess). So it offered up Northumbria Energy which is a trading style of Euston Energy Ltd The Tariff quoted on…
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Please recommend a supplier and quote their rates
Can anyone recommend a cheap supplier who does NOT insist on a Smart Meter or Direct Debit or Pre-Payment meter. It would help if they had cheap energy prices and ideally low or no standing charge. I have tried the Comparison Websites but it is taking forever to drill down only to find the deal requires a smart meter
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OFGEM INTERVENTION REQUIRED - TOTO prevents all Solarplicity customers from Switching
I think it is time for OFGEM to intervene with Toto Energy Solarplicity debacle I have NOT been given my Solarplicity rates (as promised even now on the Toto website) , I have NOT had my credit with Solarplicy, meanwhile the energy rates and standing charges are NOT those I had at Solarplicity, So you think well if you do…
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Bulb cashback
Anyone else had trouble signing up with Bulb through moneysavingexpert.com and getting the cashback? It's now 6 months since I joined Bulb, I contacted them yesterday to ask them to "action" the switch so that I could receive the cashback and compare other deals. Their first reply was that cashback's only given with dual…
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Scottish Power - Over Collection of Data
I am having a bit of a nightmare seeking a new energy supplier, I usually start with MSE Energy Club but I could not get this to work. I usually then go to Uswitch which shows companies that need to be signed up to directly (MSE should do this too). So I entered my postcode and house number then was able to get a quote,…
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Comparison WITHOUT Smartmeter
Can anyone recommend a Energy Comparison Website that allows me to choose suppliers who do not insist on me having a smart meter? They have been given another 4 years which is great as I have no intention of ever having a smart meter.
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Delay in adoption of 1st generation smart meters
Energy suppliers have been given an update to the adoption of 1st generation smart meters to the upgraded 2nd generation network. The Data and Communications Company (an Ofgem-regulated body appointed to run the country’s network of smart meters) that 1st generation models, known as SMETS1, will not be upgraded until…
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EDF Smart Meter Accuracy
Hello All I have been an EDF customer for around 8 years, and I am pleased with their pricing and my gas and electricity bills are generally low. I have old meters and I wonder if this is why my bills are not high (me and the wife are out at work in the day). I am constantly nagged by emails to get a free smart meter for…
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Brilliant Energy Balance
Hi I am being chased for a balance of £11.91 for a balance on my account from Brilliant Energy by cdsolutionsglobal. I set up a plan when I left Brilliant Energy to pay £11.91 in 3 payments. A statement from cdsolutionsglobal says I only made 2 payments which I dispute. They asked me to provide details from my bank…
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Which Supplier!!!
May be some lovely people here can help me. I would be very grateful. I have been trying to work out which is my best provider. I have asked for help from my friends, one has been unable to find the time to help me, and the other says stop on the variable rate with my current provider as things tend to even out in the long…
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Restricted hours tarrif
My grandad still has his air duct heating systems from the 70’s. His current energy plan is with E-on on a restricted hours tarrif giving him four different time periods throughout the day to use his system and get cheaper energy. E-on have said he can no longer have a restricted hours tarrif and can only off him a…
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OVO - Smart Meters/Storage Heaters
Hi all, I'm currently with OVO on a pay monthly contract for electricity (electricity only, no gas supply at property), and submit meter readings manually online each month. I keep being prompted to get a smart meter, but when I tick a box on their booking system to confirm I have storage heaters (2 in different rooms,…
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Zebra Power
Why is this supplier not included in the Cheap Energy Club calculations?
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Energy bill from ~6 years ago
I have a bill from a debt collection agency for gas / electric from a period around 6 years ago. How do I find out when the original bill was produced? How do I find out if it is a valid bill?
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Switching Energy Supplier for new house
Hi All We are currently going through conveyancing process and are due to complete on 30th Sept. Our current supplier for new house is NPower and our experience with them in the past has not been great. So we definitely want to switch to a different supplier. When will be the right time to put a request for switching…
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Yorkshire Energy
I am currently switching to Yorkshire Energy, but on the Cheap Energy Club, it said that I would to do it myself as Yorkshire Energy do not let them "switch and go to site." I am on the point of putting in my direct debit details, but they haven't asked anything about my current company that I wish to be switched from. Is…
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Two electricity meters (currently on THTC with Scottish Hydro)
Good morning! I've recently moved into a 2 bedroom bungalow, in the Scottish Highlands, by myself and have two electricity meters (two MPAN numbers). We don't have a mains gas supply. I used to live in a property with one meter, on Economy 7, which seemed very straight forward. My current supplier in my new place is…
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Tarrif Not Listed
Hi All, I have just switched to Outfox the markets One Variable Plus 1.0 tariff, but when I go to update my account details in the energy club this tariff isn't shown so not sure what to do about that, as it won't be able to give a correct comparison when the tariff isn't there.Any ideas what to do about please?
