-
Can an energy company force you to stay in a contract with them?
Good afternoon, I would be grateful if you could answer a query for me. I am new to this and have never posted before. Is an energy supplier able to keep a person in a contract when they have given notice to leave, contacted a new supplier and that supplier has sent a welcome letter and taken money from their account? I am…
-
Too many switches ?
I'm probably switching too often, but basically the supplier/MSE couldn't be any slower achieving the actual switch ! I've stuck with BG because recently their offerings have been very good. So consequently my switches within the company should be straight forward. I switched in early February and that switch is still not…
-
Can someone come Investigate what is making our bills so high ?
Our gas and electric bills are enormous (500) total per month is there someone in Yorkshire that can come and assess what is causing this as we have everything on timed and watch what we use don’t know what to do next.
-
High final bill SSE
Hi guys, wonder if anyone can give any advice. I recently changed dual fuel supplier from SSE to a new supplier and supplied meter readings towards the end. Within a couple of days the SSE website updated with what is owed based on the new readings and its coming up as follows: ELECTRICITY: £153 (DEBIT) GAS: £35 (IN…
-
Green network energy - nightmare
Been on the phone to them for a basic tariff change for over 40 minutes, absolutely nightmare. I got lumbered with an inadequately trained newbie, who kept putting me on hold for 5 to 10 minutes at a time and couldn't answer any questions. Then got put to the complaints back, who wasn't too great. So, I'm due to wait 3 to…
-
How are utility prices calculated?
How are water, energy and broadband prices calculated? How do these different utilities operate and how are they regulated? Most importantly, what does this mean for you - the everyday consumer? The House of Commons Library interviews policy specialists to answer these questions and more in their recent Commons Library…
-
Just had EOn smart meters installed, can I now switch?
Was with EOn with my old prepay meters for maybe a year and just had them fit credit smart meters. Was going to go for their Fix Online deal but just saw Shell Energy has a much better deal. Can I just switch or is there a time period before I can switch?
-
Old energy supplier told me I was owed £900 to telling me I owed £400
Solved, user at fault
-
Help with Scottish Power
I need some help with Scottish power. We moved house in October and advised Sp of this on the 12th November and provided meter readings . We were told that they us money. We chased it after hearing nothing and we then received a bill £1170 ???? . We have have been arguing this out ever since and still getting different…
-
Sainsbury’s Energy relaunches – this time it’s Npower providing the fuel - MSE News Story
Sainsbury’s has today relaunched its energy offering, after partnering with big six firm Npower... Read the full story: 'Sainsbury’s Energy relaunches – this time it’s Npower providing the fuel' Click reply below to discuss. If you haven’t already, join the forum to reply.
-
Who is at fault? Switching via uSwitch
My tariff with Eon is due to end on 03/06/19. I received an email from Eon stating I could switch to a new tariff so I decided to compare on uSwitch. I typed in all my details including the 03/06/19 as my end date for my existing tariff. My results showed cheaper quotes with other suppliers so I made a switch to Green…
-
MSE Energy Club Switch
Hi, Has anyone had any issues switching through the Energy Club? I applied online on 22 March and the supplier has still not had any record of my switch. I did get an automated email from MSE saying that it was in progress but nothing has happened. I now have a bill on a higher tariff so am out of pocket having tried to…
-
Loft Insulation Grant
I am just wondering if there are any Government grants or schemes at the moment for free/reduced rate loft insulation. We are looking to get ours done as soon as possible, we live in a 1930's semi detached, just had a new boiler but have loft insulation, the house does get pretty chilly so it is something in which we…
-
Extra energy
Just wondering what is the time frame I should get my money back from extra energy going bust. November my account was moved to ScottishPower. They not given me any updates. On higher tariff as don’t want to sign up with them. Others cheaper tariff have early exit fee? So 5 months now. Becoming a joke. Can I leave…
-
SmartMeter+two element water cylinder
I have got two element water cylinder, which has got connection to off peak supply power switch and to a booster power switch. Everything was working fine until tradition economy 7 meter was in place. My energy company had offered a free installation of smart meter, and I decided to go for it, and meter installation was…
-
Energy Cashback
I signed up to your 18 month energy deal with Avro last October. MSE's emails say the cashback has been paid to my account, it wasn't which you have at least now acknowledged. However, months have passed and you continue to ignore my emails asking for the money owed to me. What about my Consumer Rights?
-
Will a smart meter fit here ?
Hi all I’ve recently switched to Bulb from So energy, their website says they’re rolling out smart meters in some areas. For anyone who’s had one already, is it likely to fit in a small-ish space ? Not sure if the washing machine or tumble drier will get in the way. Does it go in front of the gas or electricity meter or is…
-
No Monthly statements post-Smart meter installation
My statements have stopped since my smart meter was installed. I'm with Tonik who give interest on your credit balance so I can no longer see how much that is and/or if it has been credited, I can only see my live balance. I'll be contacting Tonik as I don't remember seeing anything about monthly statements stopping once…
-
Query about Weflip.
I normally use Cheap Energy Club when thinking about switching energy supplier. However, I've noticed that Weflip have been promoting themselves strongly on TV recently.... https://www.weflip.com/ I'm presently on a fixed Ebico tariff, but when I did a comparison, Weflip gave me a saving of approximately £10 p.a. switching…
-
Cheap gas, any catch?
Having rented a largish single glazed cottage, my energy hunting focuses solely on gas unit price, as I'm up at the 55-60,000 kWh per year level. Standing charges are almost irrelevant as they're swamped by the consumption figure. I switched to Pure Planet towards the end of last year, as they seemed to have the lowest gas…
