Energy Cashback

millerman69

I signed up to your 18 month energy deal with Avro last October. MSE's emails say the cashback has been paid to my account, it wasn't which you have at least now acknowledged. However, months have passed and you continue to ignore my emails asking for the money owed to me. What about my Consumer Rights?

brewerdave

This is a consumer's forum .NOTHING to do with the parent Co. MoneySuperMarket -you need to contact them direct.

CityLite

millerman69 wrote: »

I signed up to your 18 month energy deal with Avro last October. MSE's emails say the cashback has been paid to my account, it wasn't which you have at least now acknowledged. However, months have passed and you continue to ignore my emails asking for the money owed to me. What about my Consumer Rights?

I think Martin says cashback is only guaranteed once it lands in your bank account. Nothing to do with consumer rights.