-
Troubleshooting - ridiculous heat bill?
Hi there! So I live in a one floor, two bedroom apartment heated by natural gas. It's a fairly old building, but has brand new doors and windows. My boyfriend and I have also taken the time to put plastic over all of the windows and doors that we don't use, and have taped sealed any areas where we felt any cold coming in.…
-
Duel Fuel or Not?
Sorry if this has already been discussed but I couldn't find anything up to date. My question is, is it now cheaper to go with seperate companies for gas and electricity? Thanks!
-
Help with Scottish Power complaint.
Changed from Scottish Power in Nov 2016. Was always in credit every month. New supplier said they would pass final meter reading on - never worked. Now being chased by Scottish Power for hundreds of pounds. Have phoned - no use at all. Have emailed - " will sort it out soon, you don't need to do anything" Nothing further.…
-
Scottish Power
So, I have been fighting with Scottish Power for 10 months as I discovered that they were billing me for an Imperial Gas meter when I actually have a metric meter. I estimate that they owe me several thousands of pounds , it has been referred to the Ombudsman however they have not followed they instructions set by the…
-
EDF refusing to repay credit after switch from prepay meter to credit meter.
We changed from BT to EDF in October las year (2016), there was no debt on the meters at change over. Last night we received our final gas statement from EDF for the pre-payment meter, it sows that we pre-paid total credit of £375 for the 100 days from changeover from BG to EDF, whilst at the same time we actually used…
-
If you give readings on electric meter , and the meter is faulty, do you have to pay?
Following on from my utility warehouse issue which I haven't , had a response for days: I move into rented flat . My landlady gives u w reading. I do the same . They then ask for another, as they dont recognise it. I get an estimated bill , which isn't so sad. However, yesterday I had to do a test. I have to give 2…
-
MSE News: Energy firms STILL spreading incorrect info on exit fees
Energy customers continue to receive incorrect info about the switching process by Big Six firms...Read the full story: 'Energy firms STILL wrongly telling those with energy fixes ending they face exit fees to switch' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it…
-
New build - Scottish power provider
Hello, I've just moved into a new build property and it was setup initially with Scottish power by the developer. On moving in, I sought a cheaper dual supplier contract. The new supplier took over on Jan 9th. I have been billed by Scottish Power for 40 days and they have billed separately for gas and electric and they…
-
Alpha Boilers - Buyers Be Aware
An Alpha Boiler was installed in one of our investment properties, it was selected and installed by the tradesmen I was using at the time (installed on 28th February 2013 and the warranty expired on 27th February 2015). I’m sorry, but you don’t expect to conduct a major repair (replacement of fan) after just a few years of…
-
British Gas - never, ever again!
Whatever you do, please please do not choose British/Scottish Gas as your utility provider! No matter how cheap the offer! My contract ended with them on 13th December 2016 and I am still waiting on the large credit balance to be refunded to me! You have to wait 15 working days for your meter readings to be verified by the…
-
Boiler efficiency
Hi all hope someone can help I have an 150L hot water cylinder with an immersion element after 1 hour it has consumed 2.69kW of electric (im not too sure but I suspect the starting temperature was approx 42.9 degrees and reached 60 degrees). Now when I use my boiler i measure the water temperature and its 42.9 degrees.…
-
Ebico New Prepay Energy Tariff
MoneySavingExpert.com Insert: There's more feedback about Ebico on our Ebico energy reviews discussion. Back to Anthorn's original post... --- Ebico has introduced a new Prepay tariff in association with Robin Hood Energy which they report as being 8.5% cheaper than its Equipower and Equigas prepay tariffs. But the new…
-
Do Electric Meters Change Time?
Hello, I am confused as I am pretty sure that my meter was changing it's time to match the clocks, but this summer it didn't . I called Ecotricity and they send an electrician, which he asked what the problem is and after I told him he rudely said "Meters are not meant to show the time or change time" and he left. Is he…
-
Electric meter failure. Is this correct?
Hi all, Raising a query on behalf of my daughter. I'm not sure which supplier she is with although I could find out but I don't think it's relevant to the post. She sent her last meter reading in in September 2016. When she sent in her December one it was noted that the readings hadn't changed during the last quarter. I'm…
-
Gas Kwh on in home display
My move to monthly billing, from PAYG OVO, has gone ahead and am wondering about my gas charges from my previous supplier OVO. As my smart meter does not work with my new supplier, I have to give my meter readings. Yesterday, I gave my opening readings of 1437 (elec) and 271 (gas). These were taken just after midnight.…
-
Electrical fault in street causes internal fault
Hi The other day the power went off in my mother's street. A power post caught fire and a fuse was changed in the street. After her power came back on a set of four wall lights failed to come back on. Nothing had tripped. There are three light switches on a wall plate. Two of the light circuits work but the third fails to…
-
E.ON Saver Fixed 1 Year v6
A little bit better for me, about £40 better off, but do I join up now or wait to see if they better it in the next 10 days....decisions, decisions....!!! :undecided
-
Breeze Energy reviews: Give your feedback
This is a feedback thread on energy supplier Breeze Energy Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t…
-
EDF - Direct Debit price increase?
Hello all, This is my first time on the forum, my first time renting my own house and first time using EDF Energy. I've managed to get my electric prepayment meter switched over to a smart meter - and agreed on a £68 a month direct debit each month. This was fine - until I received a bill the other day explaining this…
-
EDF Energy £80 back through Top Cashback
If you go through the Top Cashback site and sign up for a new fixed dual fuel tariff with EDF Energy they will give you £80 cashback! This offer is only on for the next 3 or maybe even 2 days - so hurry. We gave them the details of our consumption for the last 12 mths and they sent us a quote by email - did this just so we…
