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Energy

Archives for January 2017

Electric radiators v gas central heating
Hi! So we have just bought a house to renovate for ourselves. The house currently has sunflow electric radiators installed in every room. The previous owner paid over £8,500 for them to be installed!! We are now debating whether it is best to leave them in or have GCH installed? Will the running cost of these electric…
Advice/grant assistance with replacing boiler
Hi all, Our 20 year old boiler appears to have stopped working. It's probably time for a new one and we've had some discussions about switching to a combi but, from what I've read (and since we already have a hot water tank etc), we may as well stick with our current system type since we're a family of 4 and combis may…
Is it possible to change supplier without registering
Lorem ipsum dolor sit amet, porro legendos dissentiet sed ne, pri id postea theophrastus. Altera consequat ne duo, est ei vivendo scaevola. Aeque oblique interesset no !!!. Eu sumo theophrastus sit, augue solet no vel, pro in adipisci pertinacia. Pri probatus principes posidonium et, id tation nostrud dissentiet quo. Vix…
Pre-pay...but not pre-pay
Help me please, I'm rather confused. Last month I was helping my parents (in their late seventies) get the best deal with various outgoings. They told me that they paid for both their gas and electricity by pre-payment card. Not the cheapest I know, but they like to be able to budget. I switched their gas supplier without…
Thinking of buying an electric only flat - advise needed
Hi I recently moved into an all electric flat as a renter and I love it. I have had notice my landlord is selling - after I've only been here a month, it is a forced sale. I am considering buying it as it is my perfect flat, in the right area, and I can buy for a VERY reasonable price. It is all electric however, and I've…
coop energy
I switched to Coop Energy through this site and it's been a nightmare, the account is set up online, as in I can login and see my name and address, there's no meter readings, there's no page showing me how much I'm paying them and when, there's nothing telling me if the switch from British Gas has happened at all. I keep…
An 'off grid' house
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Meter mix up
I went to read meter which I haven't read for a year and noticed I have the meter reading the wrong way round high/low to low/high I have been with Scottish power a bout 5 years and I think this has been the wrong way round all that time, will I get a huge bill..... anybody got any advice please, can't ring them till…
Combi Boiler service issue
We had a full service on our Alpha combi boiler last October, by a Gas Safe registered company. Subsequently had a few problems, the most serious of which was a load of blackish/brown gunk dripping out the bottom of the boiler onto kitchen work surface. Company came back and said they found no problems, but "tightened up…
Scottish Power - Smart meter
They keep following on to get one installed. It sounds all good but whats the catch? One post said it has cost albeit its recovered bit by bit(for few years) in monthly bill not noticed much. But on asked Scottish Power said there is none. How about switching!
Fuel Estimate help
My wife and I are returning to the UK in July and looking to buy our first property around January 2018 in the South West. We are open to a house or bungalow, in our early 30's have no children and both work full time. We are starting to put together detailed budget planners to get a good understanding of what our…
OVO cheque received in two days
I left OVO on Thursday and I have a balance of £72 on my pagy account. They informed me that a cheque would be raised, and I would receive it within 10 working days. Two days after their promise, it was on my doormat, sent by first class post. I just hope I do not rue the day I left them, as their customer service was…
New supplier
I am looking to switch from SSE, was with NPower before that. I have always paid quarterly as I don't trust suppliers to submit honest estimated bills. NPower send me a quarterly electricity bill of over £1000. The estimated daily electricity use was 44kwh per day. All the cheapest companies only seem to do direct debits.…
Combi Boiler advice needed
Hello everyone, we moved into a rented house a month ago. The Landlord has put in a whole need heating system including radiators and combi boiler. It is a pre paid meter and its costing the earth! We only have it on in the morning and a few hours in the evening and its costing around £4 - £5 a day! We are in the process…
Warm Front Cancelled?
I have received the Warm Front grant for the past 4 years, I received an email from First Utility telling ne that I would no longer get it. No explanation given. Has this happened to anyone else, and have the rules changed from last year?
Prepayment meters
Can you ask for a pre-payment meter to be removed and go onto a quarterly direct debit if you owe no outstanding debt?
Feedback on ENGIE
Anybody have any views on Engie. They have a reasonable looking deal til June 2019.
Expose them, British Gas (£500 forced overpay)
British Gas (£500 forced overpay) they are ripping off customers and legally getting away with it The short hand version, they are switching people to higher prices by making the cheap once impossible to pay for, they cant keep getting away with this. I overpaid by £500 approx This may see complicated (I’ve tried to…
Shocking DD change by Scottish Power
I am stuck with Scottish Power on their Beat Breast Cancer December 18 Tariff and today I submitted my readings for the last two months, only for them to put it straight onto my account, and put me into debt. They then told me they are going to change my direct debit from March. How can they do this and allow me to get…
BG account - website access problems
This morning received notification of a bill around twice what I might have expected. Previous bill was based on reading, not an estimate, and now a one- rather than two-person household with less time occupied during the day. Tried accessing account online and at first got a message that there was problem with the site…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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