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Is it possible to change supplier without registering

DavidP24
DavidP24 Posts: 957 Forumite
edited 6 August 2017 at 9:46PM in Energy
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Comments

  • CashStrapped
    CashStrapped Posts: 1,305
    Part of the Furniture 1,000 Posts Combo Breaker
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    You must always register and create an account with the existing supplier at the flat. You cannot switch until he does this.

    Are the bills being sent in someone else's name? If so, he needs to stop.

    The old supplier will just put him on a standard tariff with no exit penalties if requested.
  • macman
    macman Posts: 53,129
    Part of the Furniture 10,000 Posts Name Dropper
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    If it's standard tariff, how can it be a special deal? Standard is always the most expensive deal, so do your own check on any comp site, rather than trust anyone promoting a 'lower rate'. The charity will probably be receiving a commission for each sign up.
    No free lunch, and no free laptop ;)
  • System
    System Posts: 178,493
    10,000 Posts Photogenic Name Dropper
    Community Admin
    DavidP24 wrote: »
    It was confusing, when he moved in there were energy bills from 3 different suppliers, two were previous tenants and one was the HA's preferred supplier. They had a welcome pack and an internet link that offered a special deal of "the standard tariff".

    So I will get him to register with current supplier and then switch as soon as he gets confirmation from them, he does not want to pay by DD so his deals are limited, but he has this access to a lower rate recommmended by charity that supports him.

    The Landlord is not responsible for your contract with a supplier. You should register with the Deemed Supplier to avoid any future arguments. They will want up to date meter readings and the date when you took over responsibility for the property. Once you have contacted the Deemed Supplier, you can initiate a switch. All-in all, it should take you no more than 15 mins.

    PS Deals recommended by a Charity are no different from the market deals that are available to us all.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • spiro
    spiro Posts: 6,405
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    If he has been paying the bills and tries to change supplier there is nothing the current supplier can do to stop him switching because there is no debt.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • phillw
    phillw Posts: 5,692
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    edited 2 February 2017 at 7:17PM
    spiro wrote: »
    If he has been paying the bills and tries to change supplier there is nothing the current supplier can do to stop him switching because there is no debt.

    He's probably worried that he'll be entered into a fixed length contract. It should be possible to avoid that. However if he didn't give an opening read or any actual reads since then his bills are based on estimated bills and he could have a debt that needs paying when he switches.
This discussion has been closed.
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