Meter mix up

databar

I went to read meter which I haven't read for a year and noticed I have the meter reading
the wrong way round high/low to low/high
I have been with Scottish power a bout 5 years and I think this has been the wrong way round all that
time, will I get a huge bill.....
anybody got any advice please, can't ring them till tomorrow to find out.

grumpycrab

databar wrote: »

I have been with Scottish power a bout 5 years

I would have expected Scottish to have sent round a man to read your meter more than once in 5 years?

databar wrote: »

and I think this has been the wrong way round all that time,

What do your paper (or online) bills say?

System

grumpycrab wrote: »

I would have expected Scottish to have sent round a man to read your meter more than once in 5 years?

What do your paper (or online) bills say?

I work for Scottish Power, most of the meter readers have nt a clue which way round they go on many of the digital Eco 7 meters.You can t rely on them getting it right.They ve never recieved any special training, they just put the readings in any old how..Thats how G4S work , sloppy and disorganised. The occupier should know better as they would expect to know which reading is the half price rate. .Most likely they have been billing the expensive day units in the night rate, hence the occupier is happy. Night storage users quickly spot it on their bills when the night rate gets transposed.
If the OP can prove that also Scot Power meter readers messed it up then they may knock something off for goodwill.Also Scottish Power have always ignored any of what they think of the UKs OFGEM rules in actually obtaining a physical reading every two years but as usual the Spanish make their own rules up and do what they want and ignore OFGEM