-
BG fixed tariff end Warning!
We are part of the Cheap Energy Club Fixed Tariff coming to an end at the end of February, with British Gas. In the first week in Jan, BG emailed us to say they were increasing our direct debit by £26 per month due to our consumption over the last year and in line with our Tariff Period of 1/1/17 to 31/12/17 and that they…
-
EON Dual Fuel
Ive been with EON for about 5 years and have been paying approx £52.00 a month for both gas and electric. Ive moved home in the past month and decided to stay with EON, they've doubled my direct debit to £104 per month!! stating it's because they don't know how much I'll be using and are basing it on the previous tenant!…
-
Dyson Energy Services
Hello All, Just asking for some comments / reviews from anyone who has had any dealings with Dyson Energy Services. Basically bought a house last September and over the last few weeks have been enquiring about free cavity wall installation. I don't receive any benefits so don't meet the criteria for the large energy…
-
Gas Usage? 7 to 8 units a day? Seems high comparatively.
Just checked my mums meters (only a small house) and amazed she has only used 80 units in last 8 weeks. We are using 50 to 60 per week & only have heating on 430pm to 10pm with temp set at 17.5deg. Ours seems a lot & quite a bit higher use than same time last year? Gas also used for showers say 3 in household per day.
-
£832 British gas bill
Hi Everyone, This morning i have just received a bill from British gas for my electricity, for the total of £832. After calling them up they have explained that they were estimating our bill, but now they have read the meter we have been under paying, hence the £832 bill. At no point did British gas ask us if they could…
-
E.ON Saver Fixed 1 Year v6
Looks like last week's v5 has gone, and v6 is now available. For me in SWEB, Electric only, it looks like the tariff is exactly the same. I guess maybe they've changed gas prices?
-
Issue with Megaflow DD170 Electric boiler with 2 switches and eco7
Hey Guys, First time Forum user, sorry in advance if i brake any rules by posting this or smth.. I've recently moved to a new 2 bed property where all the appliances are running in electricity. I've received my first bill for electricity for 2 weeks they've charged me with £120. After that I've started investigating to…
-
British Gas phone calls
I have just taken a phone call from what I thought was a Gloucester number only to find it was from a British Gas call center in India reminding me that I haven't paid my gas bill yet. I have no problem with receiving reminders but I do object to British Gas ringing me at work and dishonestly pretending to be ringing from…
-
Big Switch 6 ??
Please help my current fix is coming to an end and I had previously read the best way of bagging the best deal is to participate in a "big fix" but I cannot find any details of when the next one is planned. All my searches only turn up the earlier switches not the up coming ones. Thanks for your time:)[/FONT]
-
help please
In late march 2016 I decided to change electricity supplier from i-supply energy to Scottish power. I informed both companies with meter readings and left them to it. On the 6th april I received an e mail from I supply asking for further readings plus pictures of the meter and its reference number ,which I supplied.Then on…
-
Switching suppliers newbie
Hi this might be a bit of a stupid question but when I switch energy suppliers (never done it before), do I need to contact my current energy supplier to cancel it or will the new supplier do it. I'm currently with Utility warehouse and am looking to change to Iresa which is looking like it could save me around£240 a year.
-
Landlord asking for meter readings
Hi, I've just had an email from my letting agent stating that the landlord has been sent a large energy bill from a previous supplier for my property and they would like meter readings to establish average usage. This seems rather odd to me, how will my usage indicate what a previous occupier of the property has used?…
-
Credit balances - what are the rules for supply companies on refunding this?
Are there any rules over how much and how long a supply company can hold onto credit balances for? I have just renewed on a 12 month fixed contract with isupply, as it looked to be the best going for me. My issue is that they have been holding onto a £417 credit and have over the past 2-3 months made excuses why they…
-
Even the Great and Mighty Can Get Billing Wrong
Energy regulator Ofgem said British Gas had agreed to pay £9.5m in compensation to its customers and to the Money Advice Trust, a charity that runs a business debtline. The billing problems affected tens of thousands of its 400,000 business customers with more than 6,000 experiencing delays while switching to British Gas.…
-
EDF Warm Home Discount
Hi all My mum has just told me that EDF Energy charged her £140 on top of her latest bill instead of crediting it to her for the government's Warm Home Discount. If she hadn't had realised she would have been £140 out-of-pocket. Any other EDF customers on here been victim of the same thing? If so drop me a PM please, would…
-
Government funded gas boiler offer - phone spam/scam?
Pretty much every day for the past few months I've received an automated phone call (at various times of the day) with a pre-recorded message which starts off roughly as follows: "all gas properties in your area now qualify for a government funded boiler ....... " etc. The phone number varies every single time so I can't…
-
Smart Meter Problem
I'm currently with British Gas and want to change. I recently had smart meters fitted by British Gas but only the electricity meter reading is displayed on the smart monitor. They assured me that they would get daily readings but they have since told me that they get a gas reading about once a fortnight. My problem is if I…
-
How long to heat your house
Modern 4 bed detached with non condensing boiler. Temperature only rises by about 1 degree per hour So in the morning it takes about 4 hours to go from 13c to 17c. Is this normal?. It's an 11.7kw boiler. Also what kwh/units of gas do you use at this time of year in one day?.
-
Should I switch as fixed period is ending
Evening everyone, I'm looking for a little advice. I currently get my gas & electricity with Ovo and my 1 year fixed rate is ending 01/02/17. I'm trying to decide if I should switch supplier or stick and renew with Ovo for another year My current prices are : Gas - 2.60p/kwh with 27.4p/day standing charge Electricity -…
-
British Gas Speaking with forked tongue?
We have Homecare package from British Gas and wanted to share a 'beware' story lest you fall into an expensive trap. Our boiler has been clanking and the engineer diagnosed and replaced a faulty pump. However, it still continued to clank. He advised that the heat exchanger be replaced and a quotation arrived for £400 I am…
