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Even the Great and Mighty Can Get Billing Wrong
Legacy_user
Posts: 0 Newbie
in Energy
Energy regulator Ofgem said British Gas had agreed to pay £9.5m in compensation to its customers and to the Money Advice Trust, a charity that runs a business debtline. The billing problems affected tens of thousands of its 400,000 business customers with more than 6,000 experiencing delays while switching to British Gas.
https://www.theguardian.com/business/2017/jan/24/british-gas-compensate-9m-pounds-late-incorrect-bills-ofgem
https://www.theguardian.com/business/2017/jan/24/british-gas-compensate-9m-pounds-late-incorrect-bills-ofgem
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