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Metering interference??????
Hey, I just got back from staying with family for quite a while and received a letter from NIE ( Northern Ireland Electricity ) saying the electric box was tampered with. I have no idea what this is about at all?? I live in a shared flat but the letter was sent to me because the electric was registered to me over 5 years…
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Meter report interpretation
Hi to all, A customer of mine had their meter tested recently after they felt that their bills were running higher than they should be. I did some electrical installation work for them last year. They had the following data sent to them. Performed MAT MSN) 3320, type= credit, constant/pulse= 200. Revs= 1. Volts= 237. stdrd…
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Costs of running a usb fan?
Hi all, I wondered if someone could help me with my calculations over energy usage costs... My partner has just been told that they have to pay £5 each to cover the cost of electricity for one year, to power a desktop fan (USB fans also charged at the same amount) My initial thoughts were that its disgusting that they are…
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"2011 prices" offer from the MSE energy club
I received the message about the 2011 blagged price offer that finishes today. I am looking to change so wanted to take a look at this. I logged into the Energy Saving Club page, but could not find this specific offer. I found the usual comparison list. So is this 2011 a completely separate thing, if so where can i find…
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End of gas/electric contract
My gas/electric contract recently ended with Co-op Energy and I have started a new contract with them. Should the money held in my account from when the old contract ended be carried forward and put into the account for the new contract or should they refund me the money that was held in the account when my old contract…
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My E7/Heating solution!
Hi all. I've been lurking these forums recently trying to work out how best to heat my new flat, which has only an electric supply, no gas. Some of the threads on here have been enormously useful, and I feel I have a much clearer understanding - a lot of you seem to know what you're talking about! The flat is on the 9th…
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Wrong unit rates on Cheap Energy Club
Hi all! I'm a user of the the Cheap Energy Club(CEC), and today (once more) I tried to save some money in bills, and discovered that GB Energy Suply unit rates and standing charges showed in CEC are different than those in my bill. The deal is the same, Premium Energy Saver. Gas: CEC: Unit rate: 2.783p per kWh Standing…
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Smart Meter - What's The Point?
I am currently with EDF. Year ago they replaced both my meters (gas and electric) for smart ones. Then I thought there would be no need to update them anymore as they can read my usage every day (gave them consent to do this). But it seems they do not use this as I would have hoped. They last billed me last November and…
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Wrong Gas Meter
Hi, I moved into a private let flat about a year ago. The letting agency had already established Scottish gas as the supplier for both gas and electricity. I received all my details for the electricity but not the gas. I checked with Scottish gas, they couldn't find the meter and then checked a few other things only to…
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help - legal action (confused) rented property - switched suppliers/final bill
to break it down and simplify the matter. i moved into a rented property and switched suppliers to the co-operative energy for gas/elec. i set up a direct debit and paid them each month after several months i switched to ovo energy gave them my meter readings and set up direct debit with them and paid them monthly. i then…
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Gas Supplier - wont let me pay my bill
Hope someone can tell me where I stand with this?! I'm trying desperately to pay someone for my Gas bill but no one is owning up to supplying my property!? I moved in to a rented property back in Dec 2015. When i got the keys, my letting agent advised that the supplier for gas and electric was being transferred to E-On…
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man came about a free boiler
Has any body had any experience with J&J Crump&Son a Worcester bosch group Are their any hidden charges? Our present boiler is 11 years old isar he24 but we have had no problems with it. Any advice would be welcome.
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EON Bill Dispute
Hi - I have had a complaint in with EON for the past few months over a disputed "debt" that they have added to my home electricity bill. On 26/4/2016 I asked for a full breakdown of the debt - but have now got a letter from bcwgroup bullying me. What i need to know is - can EON "sell" the disputed debt on when I have still…
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LCS Debt Recovery / SSE Southern Electric
Hi all, Hope I've posted this in the right place. I've been receiving letters addressed to the 'Legal Owner' from a debt recovery firm called LCS chasing £120 for SSE Southern Electric. Thing is, I've never dealt with SSE. They're actually asking for payment for electricity between July 2012 and Feb 2013 - so they've left…
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Gas/Elec Bill query...
Hi All, I just got my gas/elec bill (first one) been waiting and waiting and decided to phone them up as I received nothing from them at all...... so phoned them up, they said they been waiting for my first reading - i advised no one told me i had to phone you and someone did come found a couple of months ago to take…
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Complaint and Ombudsman
Dear All, In November 2014 I transferred my gas and electric from Energy Provider A to Energy Provider B. In December 2014 Energy Provider B told me that Energy Provider A was trying to take back the gas. I called them up and they assured me no such thing was happening. So back to my new provider and they assured me that…
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Bill Shock - ScottishPower
Hi All, I wanted to share this with someone to understand if this has happened to anyone else and how they dealt with it. In a nut shell, I have lived in my property for 9 years, a 1 bedroomed single floor flat, I moved to Scottish Power(SP) in 2011, they did some readings and set my monthly bill at around £25-£30, this…
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Dual Energy - any experiences?
Apologies if there is another thread - I couldn't find it if there is. We're looking to change over our electricity supplier at work and our broker has run quotes with Dual Energy coming out cheapest. I have not heard of this company before and was wondering if anyone has any experience of using them - good or bad. Thanks…
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virgin broadband taking money
morning all, i've been with virgin media broadband for 3 months now, and i've just received a bill for £46.79 even though i signed up for a £22.49 a month for the first 12 months. so upon contacting them, it appears due to their "technical issue" they didnt take payment for the first 2 months and are trying to take it all…
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MSE News: Two new prepay energy tariffs offer £100+ in typical annual savings
Some energy customers with prepay meters could save an average of almost £120/year by switching to a new tariff...Read the full story: 'Two new prepay energy tariffs offer £100+ in typical annual savings' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…