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House "tied in" to simulated metering?
Hi, I'm going to do some digging into this online now but thought this would be the best place to start. My husband last night casually said we'd been using a bit much electricity this month as SSE sent a notification that the Direct Debit would be £187. That seems high for a month as, despite my husband's protests to the…
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Storage heating best tariffs in London
Hello everyone, My wife and I just moved to a 2 bedroom flat and I found with disappointment that all heaters are storage heaters. I try to phone up my old provider to move the account, but they told me that unfortunately they can't do anything about this because I have two separate meters (related meters) and I am…
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EDF and Quidco (cashback not tracked)
I applied on-line for a switch but it hasnt tracked. Did anyone had the same problem?
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GB Energy new Tariff
GB Energy have launched a new tariff today http://www.telegraph.co.uk/bills-and-utilities/gas-electric/gb-energy-supply-launches-new-cheapest-fixed-rate-tariff---but-y/ Reported in the Telegraph. Only available for a month
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Massive Hike Since Ovo Installed Smart Metres
Good morning, Has anyone else experienced a massive hike in their energy bills since having smart metres installed? Ovo installed ours in December and we have just had a bill for the first full quarter since. Our electric usage has doubled but our gas has increased 4 times compared to the same period last year. The bill…
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3 Years on and NPower STILL owe me money HELP PLEASE
Hi, I'm looking for some advice/feedback from anyone who has or is in a similar situation to myself. In 2013 I moved into a property with my partner, we took out a mortgage on a house that had previously been rented out. The electricity and gas were both on pre payment key meters. The electricity provider was Eon and the…
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Extra energy advice needed
Basically I signed up in November for a fixed price tariff. We sold our house and were buying a new one and were planning on simply transferring our supply over to the new house. Last minute the seller of our new house pulled out so we've been forced to move in with family. I've been bogged down with work, revising for an…
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Northern Powergrid are demanding they dig up my drive!
My neighbouring property of my semi detatched house has been sold to a builder and he is renovating. Northern Powergrid have been in touch. This builder has moved his power supply during the renovation. Apparently both houses share the same power supply and as such they wish to dig up part of my paved driveway and knock…
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Back-billing - energy supplier asking for their refund back!
I have had years of trouble with my duel-fuel supplier, but more recently they advised me by phone that as I haven't had an invoice/bill from them for so long, I can get all money paid to them up to 12 months ago, refunded to me. I obviously took them up on this, but have then found out that as I was paying their estimated…
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shower help
Hi all, Im looking for advice in regard to having a shower fitted. I live in a town house with flat roof. My big cylinder tank is on the ground floor as is the boiler (not combi) and fuse board. Bathroom is on the top floor with a cold water tank in the bedroom beside it. We've got an electric shower and need a pump. My…
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Changing pre payment meter - losing balance?
Hi all, I've finally got round to changing my suppliers, hopefully as a first step towards getting 'proper' meters (the prepay ones were in when I moved here). I've had a letter from British Gas saying that I need to use any electric on the meter or I may lose it. I like to keep plenty on the electric and there's a balance…
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Is someone stealing my electric?
I've been checking my usage everyday cause its just to high. I'm all electric. I live in a 1 bedroom house maybe 600sq ft. with a basement. My daily reading have been 30 kwh a day for 1 person. I have been trying to figure it out by turning things off at the breaker. Also once every 5 days I'll have a reading of 3-4 kwh a…
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prepayment meter final bill
Hi all. I currently have payment meters for my gas and electricity. I recently switched for Scottish power to OVO energy. I had a cheque because they owed me £20 for electricity. However I've had a letter saying I owe £250 for gas. Can anyone tell me how it's possible to owe all that money when you have to put money on the…
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Losing customers but increasing profits...
I thought it might be interesting to discuss this artcile and whether or not the scenario outlined above is a further sign that the market is broken or just a company doing a good job of making money.…
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Solar Panel Buy Back
Hello folks. We have a solar panel installation on our roof which seems to be doing what it says on the tin. We have been approached by a company offering to buy the installation - the deal is that they then take on all maintenance responsibilities, and they get the FIT, whilst we still benefit from the electricity they…
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Best way to estimate usage for a new build
We have sold our property and are moving eventually to a new build in another part of the country. To get the best deal how do we estimate our usage? I thought use figures from existing house as it is modern (12years) and approx same size as new one. Any thoughts?
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Free Gas Boiler Help Please...
Hi there, I was wondering if any of you knowledgeable folks can help me? I have an Ideal boiler which is 10 yrs old now and has been condemned as unsafe by the engineer from the insurance company. The insurance company have concluded that the boiler is not financially viable to repair. I originally received a grant from…
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What's happened to the Warm Home Discount?
Hi everyone, We've recently moved home and used to be with npower. We've yesterday changed our supplier to Sainsbury's Energy. We were hoping to apply for the Warm Home Discount as we are on low income, but both suppliers websites now say the scheme has closed. Does anyone know why and whether it will reopen again?
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Take scottish power to ombudsman or not?
Hi All, About 8 weeks ago, I had a letter from a debt collection agency stating that they'd been instructed by Scottish Power to recover monies owed from an account which closed in 2014. (£95+25 admin) I have previously had 2 letters from Scottish Power about this matter and I have on both occasions, contacted them to…
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Best Electric Supplier to swap Prepay to Credit Meter
I'm currently a Dual Fuel British Gas customer. I won't bore you with full story, just to say they've been a complete shambles trying to swap prepay electric to credit meter. I'm waiting for complaint to be addressed using resolver. Does anyone have any experience switching to a new supplier and immediately swapping to a…
