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Switched & Final Bill?
Hi I have recently switched from Scottish Power to Isupplyenergy, I was just wondering how soon should I receive my final bill & any credit due from the old supplier? I haven't as yet heard anything from either supplier to say that there is any dispute with the readings I gave my new supplier, (which is often the case for…
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energy club switch
how will this work out if you are already with the supplier that the energy clubs latest offer is ie i am with eon if i use the energy switch club link to change tariff would i still be eligible for the cash back ??
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Want to switch but.....
Hi Another newbie so patience please. We'd love to switch our electricity supplier, (no gas in our village). Our current provider is SSE and we're on the "M&S Energy Standard Economy 10" tarriff. Unfortunately I can't find this tarriff on the MSE website. At the moment, we have an immersion heater, (mains fed water…
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Cheap Energy Club advice
Hi, The CEC comparison takes part of the year at my current suppliers standard rate after my current plan expires. Of course I am not going to let that happen. (I will choose a cheap plan when mine expires). This makes the comparison skewed towards switching and is unfair to the current supplier. Am I right about this or…
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Had central heating installed, is true that it will take 2 month to get certificate
Hi all, I just got my central heating installed by some private company guy, after install, I have been told that it will take 4-6 week to get the certificate. I gave them call last week(4th week)they say it will take about 2 month. Just want to know is true that certificate take that long to come? And I Must admit that I…
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Scottish Power bill error
After a long conversation with Scottish Power as to why I suddenly had a bill for over £500, I've been told that their system didn't work properly & they failed to bill me for my gas for 5 months - hence the system has caught up & issued a huge bill. I pay by monthly direct debit so I don't have to fork out the bill but it…
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electric meter no key
my tennant as left and they can not be contacted... there is no pre payment key to be found and i do not know who the supplyer is,, the meter says its £20 in arrears ,, i would like electric for the week end and to hand to a new tennat any advise please
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Electric only heating
Hello all, My first post here so apologies if I ask about anything that's been covered a zillion times already. Basically, I'm trying to work out what type of heating will be the most effective at keeping us warm at the cheapest possible cost. Nothing unusual so far..! The answer of course depends on the circumstances, so…
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Pre pay smart meter questions
Just got one installed and I have been told there is something that has to be plugged into the mains all the time. Just wonder how this works since what happens if I accidently turn it off at nighttime and wake up in morning and did this quite often or lets say I had it in kitchen and turned all the stuff off by…
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Combi boiler issues - council flat
Hi perhaps someone can advise please? The boiler in my council flat is arund 6 years old now, it is a combi boliler that was put in the flat when I moved in about 6 years ago. It broke down 4 times this year, each time resulting in multiple visits from various cuncil staff and the 8-1 or 2-6 appointment slots that mean I…
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Vampire energy
This week the government's Department of Energy and Climate Change is launching a 'vampire energy' campaign to show which energy vampires suck money and waste energy. What are your energy vampires? What are your tips to combat them? For more energy and money saving tips:…
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Big London Energy Switch
I've just had an email through from these people. I filled in my details after receiving a round robin email from my local council. These guys are saying they've found a deal that would save me about £250 per year (with Eon collective switch). This seems a lot of money to save, but I'm a bit sceptical especially as I've…
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Which energy supplier gives good service & answers the phone?
Is there any energy supplier who gives good service? And who actually answers the phone. We're having problems with Eon and a quick scan of this board shows NPower are bad too. Reading the Facebook page of Eon is shocking. I'm with Scottish Power and it's fine but I wonder if that's because I pay by DD and am a homeowner.…
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How to get money back from Scottish Power
We moved out from a rented property back in June. We were with Scottish Power there, having switched to them just over a year prior. The new house was with British Gas and we didn't transfer over the Scottish Power service when we moved. Long story short, in the year we had been with them, Scottish Power had over-estimated…
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SSE (scottish Hydro) not billing
Till March next year when my current tariff runs out in December!!! For some this may sound good but I'm paying them direct debit every month and this is not good for my budgeting and doing my head in!!! They offered me a stingy £10 compensation because I've been phoning them weekly (like they suggested) since September.…
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First Utility Off Peak Times
I'm on the isave Fixed July 2015 tariff and would like to ask if anyone knows the off peak or cheaper times to use either electric or gas through First Utility? Thank You
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Scottish Power £4000 energy bill mistake
Background: I moved into this property around June/July. Landlord didn't provide us with any initial meter readings and we forgot to take them so when I registered they said they would estimate from our move-in date however when I took the meter readings I made a mistake: I didn't realise it was 2 rate electricity meter so…
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Npower incompetence
Hi, I left npower in February and sent them my meter readings. They then sent me a bill in July. I was on holiday and got back to recive 2 more bills, but different. I have queried my gas and elctricity bill repeatedly on the phone, but they can't get it right. Soemitme sthey put my account on hold, other times I get…
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Economical use of a hot water tank
Hi guys, Wondering if anyone can help or offer advice. I recently moved into a flat and it’s the first time I’ve lived alone and I’ve never had any experience of a boiler that wasn’t a combi. But this flat has an old gas boiler (Ideal Mexico 2) and a hot water tank, which is not huge but does not have its own thermostat,…
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£2100 energy bill
Hey so a bit of friendly advice needed. My boyfriend texted me and said wehave been hit with an estimated electric bill for £1200 from SSE and he thoughtthat was high so phoned them. They then said it was £2100. Apparently our immersion heater has been on for 24 hours a day - I had no idea. Long story short it appears we…