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SSE want to charge to replace prepaid meter
Hi. Hope you guys can assist. I moved into this rented property approximately 5 years ago. At the time the electricity bills were addressed to the landlord who didn't pass them on to us. Having had a visit from an SSE debt collector one evening we told them we hadn't received any bills but we (my wife & I) had no qualms…
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Simply switch not paying up - asking for bill..
Hi all, this may seem a bit of a naive question, but just feel a little uncomfortable with the situation and know there are a few sensible people on here! I recently switched elec/gas and went via SimplySwitch who offered £40 cashback. The switch went through in April and surprise, surprise no cashback. I got in touch with…
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Cheap Energy Club made my bills higher!
okay so I thought joining this and doing a transfer to another supplier would be great but my bills went soaring. Seems after speaking to the wonderful staff at NPower (two 3 hr waits, 3 transfers from one staff member to the next including once to the wrong person and having to go through security checks each time) that I…
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Energy Industry Over-Regulated
http://www.bbc.co.uk/news/business-28736921 And this isn't even according to the energy companies...
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NPower
We moved home 18 months ago and the people that used to live at our house used NPower as their energy company. We changed energy companys but it took a few weeks for it to go through. NPower billed us for energy but the bill was wrong. We contacted them several times with the correct information of dates and energy used…
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N Power re-creditting
I read with interest on this thread people having problems having monies re-creditted from N Power. I seem to have the opposite.....last week I had bills for both fuels deducted from the accrued credit balances in both accounts...no problem, both accounts were left with a credit balance. Late last week and again today I…
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Huge Bill From Utility Warehouse
Just received a huge bill from Utility Warehouse, in the £500 range. Apparently after checking our meter they have found that we have been undercharged, and so this month they want us to make up for all of this in one go (making up for a number of months I believe). Really not happy about this as we are just about getting…
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Npower Economy 7 times
This may sound like a silly question but please help me out......Npower say on their website that for the East Midlands, Economy 7 rate is for 7 hours between 23:00 and 07:00 hours......unless my maths is totally wrong that's 8 hours? Unless Npower randomly choose which 7 hours between 23:00 and 07:00 they apply the…
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First Utility messing with my bills
Been with First Utility for nearly two years. All fine until I changed tariff about 4 months ago. Now when I get an estimated bill, the following month they will issue my current bill, but also retroactively go back to the estimated bill, change the estimate slightly and issue a small credit or debit (so far it's only been…
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MSE News: MSE maintains pressure on the Government to refund those hit by Green Deal
"The Secretary of State for Energy and Climate Change suggested he has not completely ruled out refunding homeowners"... Read the full story: MSE maintains pressure on the Government to refund those hit by Green Deal cashback closure Click reply below to discuss. If you haven’t already, join the forum to reply. If you…
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Eon decreased direct debit, now i have a massive outstanding amount to pay.
Hello everyone, I have been with Eon since moving into this flat just over a year ago, at the end of July. It is all electric and has no gas. My direct debits to start with were £66 each month and as i haven't lived anywhere with only electric heating before i wasn't sure what i should expect to be paying. In January they…
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Moorcroft threaten legal action for British gas payment I am not responsible for.
It would be great to receive some advice. My husband recently received a letter from Moorcraft Debt recovery regarding a British Gas account payment with no account or address mentioned therein. We contacted them to enquire the details of account no./period etc. as we have never had a British Gas account. They then…
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Over charging
Could really do we some advice. We moved into the rented property 9th June. We left Scottish power on the 26th June and we owe them £351.56. They had an estimated reading of 17638.70 and the end reading was 19925. With eon we have used 758 kWh since 4 th July till Monday this week. We believe we don't owe so much. It's a…
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electric metre
Hi, Wonder if anyone can help, im going away for 2 weeks and im on a electric metre im planning on topping it up before we go but im panicking will run out. Does anyone know if I leave the key in the metre will it automatically use the emergency credit id needed. Cherie
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Advice on setting timer please
I live outside UK for 10 months of year, but have to keep some heating on in the 3-bedroom, detached house. I have had gas central heating on only over the coldest months for 3 times a day for 2 hours each time, only when the temperature has got down below 10 degrees. Despite this, my gas bill has come to around £650 for…
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Electricity bill for £2,127.71!!!
Hi My sister has just received a bill from her electricity supplier for £2127.71. Monthly direct debit increasing to £298 per month. A little background history – Start of contract 17/10/12 and the direct debit was set at £65.66 per month (3 adults in the property). New metre installed on 27/12/12 and when her direct debit…
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EDF unable to submit my monthly readings online...
Not sure if its me, but i cant access the online meter reading.,
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gas meter scottish power
Does anybody have any experiance with scottish power changing their gas meter? they changed my old one 18moths ago and now they are saying that they need to remove it to send it away for testing apparently they need to check its as it is a new type they never installed before. To me it sounds like they have some other…
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Coop, taken the plunge
Because the Coop will be about £200 a year cheaper than Eon I have taken the plunge and set in motion my switching to them from Eon. Pity I can't go through a cashback site.:( I hope I don't live to regret it :(
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Anyone else had trouble with the MSE club?
or is it just me. My switch has gone into a black hole. I've read the FAQ which admit that energy providers don't always have the information. There seem to be few avenues to chase it up. I have emailed them but they aren't being responsive. It's 8 weeks now. I will be going elsewhere. I've done a few switches with uswitch…
