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Oil combi boiler
I have recently moved to a new house the boiler is years old and it has a separate immersion tank, I was looking to get a new oil combi boiler put in but was unsure of costs. Has anyone recently had one fitted and can tell me how much it cost. All the radiators/pipe work is ok just need the boiler I need. We only have oil…
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Npower : Related MPAN disconnection
Hey all, I'm wondering if anyone else has had difficulty sorting this and how they managed it, a little bit of background though: I have 2 mpans for my electricty supply, as I understand it its an old YEB economy 10 setup. I currently have gas at the property so theres no reason to keep this setup and I was hoping to move…
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MSE News: We’ll keep using fake debt firm to target customers, Npower says
Npower customers are targeted with fake debt collection company letters, but the firm says it won't stop using them... Read the full story: We’ll keep using fake debt firm to target customers, Npower says Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
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Scottish Power Billing Help
Hi, looking for some advice on what to do with my current Scottish Power complaint. It dates back to a quarterly bill at the end of Jan this year. I felt that it was too high & had been given some bad advice on what deal/package to take when i moved into my new home in July 2013. As is the norm, they wanted to base my…
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Changing Key meter to traditional monthly DD
Hi all, Just wondering if anyone knows a company who will (for free) change the meter type I have, from pre-pay key to a normal meter which allows me the use of Direct Debits, etc. It's a new rented property (landlord is happy with the change), I did ask one company, but they asked for £100 to change the meter. I…
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NPower misconduct?
Hi all History 1) Moved in Aug 2012 2) Started paying £80 mth 3) By June 2012 Npower put bill up to £160 mth 4) Between June 2012 and Dec 2012 Direct debits kept failing to reach NPower due to NPower errors with DD set up, however, there were 2 adhoc payments of £200, and £25 compensation for the stress hassle. 5) This…
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SP to ovo switch problems
I switched fron scottish power to ovo in late march and have still to receive a final bill for the gas. Scottish power blame ovo saying the meter reading they gave them is too high, which it is. I've asked ovo twice to give scottish power the correct reading so the account can be closed ( I'm about £100 in credit). However…
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Npower broke into my home for non existent bills
OK so. First off. I received letter from Richburns on behalf of npower, saying that they were going to court on the 19th of June to get a warrant. Shocked, I phoned the court to confirm this which they couldn't find anything. Thinking this was bullying I phoned npower who couldn't confirm it on the phone either as I cannot…
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Npower's year late bills
Hello I wondered if you could advise me please. I moved into a property in October 2012 I changed my gas supplier from Npower to British Gas when I moved in, I heard nothing more from Npower until 04/10/13 when I received a bill for £137.29. This was the first I had heard of owing Npower anything, I called them and asked…
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Energy Monitor Economy 7
Hello, newbie here, I am looking for some advice before I buy an energy monitor. We have economy 7 and 3 kids and I can't understand why our electric bill in a terraced house was £550 on our last bill as normally only £90 per month. We are with M&S which is southern electric , we swithched to them when Uswitch said we…
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British Gas EnergySmart Energy Monitor - Battery Replacement
Has anyone successfully replaced the battery in the Sensor unit for the British Gas EnergySmart Enegry Monitor device, and got the thing working again afterwards? I've bought a brand new CR2 battery and installed it, but the green LED on the sensor is now flashing constantly, and the display unit is not registering…
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EDF website
Just tried to access my Online account, cannot login. "Live Chat" was able to inform me that the site is undergoing maintenance and will be back online in 24 - 48 hours. A very fast response on the Chat line, quickest I have seen: some of these are very slow.
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Switching Energy Providers
I have moved into a house and will be switching energy providers, the new provider is a lot cheaper than the old one. I was wondering if I could give the old provider a final meter reading that is exactly the same as the opening one so I pay no money to the old provider and pay for the electricity usage to my new supplier…
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Scottish Power trying it on?
At my previous address I was on a pre payment meter with scottish power, when it came to moving house in March this year I phoned them up, gave them the final meter readings and closed the account, there was even £7 left on the meter. Naturally I assumed that was it, I'll only have to deal with bills from my new energy…
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NPower not billed me for 2 months?
Moved into our house in april which has duel fuel provided by npower at £117 a month. As gas meter was running very slow it got replaced so our bill in May was only 36 as we didnt get charged for gas. Its now july and we havent been billed since and now £200 in credit. Just called npower to ask why and they told me that…
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Solar installation do or don't
I must be on some telemarketing list, I've got offered Wine and Diamonds recently (see:http://forums.moneysavingexpert.com/....php?t=4870331) Anyway one which I was interested in was solar PV. Some random company arranged for a representative from loveyourearth.co.uk to visit. Their quotation is for a 2.6kW unit (total inc…
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Prepayment meters, good or bad?
Hi all, im looking to get prepayment meters installed, think its easier to budget rather than get big bills, I appreciate that you pay slightly more for your energy but saves like I say big bills and easier to budget, has anyone got anything positive to say about prepayment and any positive experiences, not getting them in…
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Fixed rate OVo- Good rate but worth it with exit fees ?
I have just switched from EDF to OVO as I will save £88 a year and get £30 cashback. This is fixed for a year with £30 exit fees for both G and E. I know being locked in with a fee isn't that desirable but within a year will prices surely come down so much and outweigh the benefit of this tarrif with OVO ? It's a conundrum…
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Over £100 a year for pilot lights, EEK!
I have Johnson and Starley gas warm air heating which is 23 years old and has 2 pilot lights, one for the heating, which is off at the moment, and one for the hot water. The heating is also not up to current standards(or whatever they call it) due to the flue going up to the middle of the roof and Scottish Gas, as per the…
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What's your summer usage and costs?
Wondered what people's summer usages are? I seem to spend the same on gas and elec. Between £13 and £16 each month for each fuel. That is excluding the monthly standing charge which is an extra £12 in total. I'm on the co-op tariff which I should really change
