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Ecotricity - Anybody with them?
Hello, I am considering moving my energy supply to Ecotricity - is anybody on the forum with them and if so could you please give me an honest opinion/review on what you think of them? Thanks. :)
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Moving into house - do I have to initially use existing supplier
Hello, I am moving into a new property in the UK (currently I live overseas) - is there any rule that first I have to contact the existing supplier and sign up with them, before changing to the cheapest later on? Or can I directly contact the supplier of my choice and just sign up and everything will be taken care of (i.e.…
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Smart meters are not compulsory
I am pretty frugal when it comes to energy use, there are only 2 of us in the house. We turn off lights, sky box goes into standby when not in use. The router gets turned off when the computer is not being used. Same for the TV, etc, etc. My energy company has sent me an email advising its time for me to switch to a shiny…
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British Gas for the 3rd time sent debt to meter which we dont owe.
This goes back a while now but last summer we had a problem with our Pay as you go meter for our gas and had to have it changed and stayed on Pay as you go. But due to someone not inputting our meter details right they though we was on a credit meter so in Jan of this year we got a letter saying we owe them £1200 and they…
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electricity costs - pv solar
I'm looking at a 3 bed semi. There's no mains gas, and retricted access so couldn't get oil delivered. Gas canisters are a pain, and expensive, it's heat pumps or all-electric. What would be the (very rough!) supply/instalation costs of, say, 5 (day!) storage heaters plus pv solar panels to heat them? And could pv panels…
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British Gas. No Maestro for online payments
I see, since I paid my last monthly bill, British Gas no longer accept Maestro cards for online payments. No excuses, no apologies, just a note to say if you pay by Maestro use the automated phone service or a different type of card. I pay all my household bills from one account via maestro, so now I've got to start making…
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Npower overcharging
One of my relatives recieved a bill from nPower last week (the first since February last year due to problems with a new computer system). However, the bill was £5000 whereas it has usually between £1000 and £1300. After phoning she managed to get it down to £4000 which she it still not happy with. This rise is due to the…
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Supplier switching advice required
Hi all, I am looking to switch from my current dual fuel supplier, Scottish Power, to alternative suppliers soon. My last quarterly bill was for quarter ending 27/05/2014 so I'm expecting my next bill to be for quarter ending 27/08/2014. Do I have any say to what the actual changeover to the new provider will be? i.e. from…
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Estimated final bill from EDF
Here I am again with yet another query only this time on a different topic.....switched energy suppliers (electric only) from EDF to Scottish Hydro. My supply date started with Scottish Hydro on 10th May this yr prior to which they were given a meter reading by me so they could set up new account with this & EDF could…
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High bill/usage! Help appreciated
Hello, I'm after a bit of guidance following a high bill from my supplier, EDF. I've recently gone from having migraines without the headache (just the aura) to full on migraine headaches in the last few months + beta blockers from this week. My brain doesn't feel like it belongs to me! Hoping a fresh pair of eyes can help…
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First-time home owners need help on energy tariffs!
Hello! I am a first time house-owner, how do I find the most competitive electricity and gas rates, if I have no idea how much the bills would typically be? Comparison websites seem to ask who the existing provider is and how much previous bills are but I have no starting point? I have contacted our providers (EDF) who…
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Energy Reconnection - left garden unsafe
Hi, looking for help! I woke up Thursday 6am with no electricity. Was impressed with SP Energy to have an engineer in 40 minutes and men on site in another hour to fix the cable going to the house that was broken. The it kicked off. At 11am I spoke to the supervisor who,told me he was doing me a favour by reconnecting as…
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Direct Debit
Hi, I'm hoping someone can give me some advice as I find energy billing a little confusing. My Npower dual fuel account ends at the end of November and my current balance is £330. I live in a 1 bedroom flat and so don't use much energy really. The balance of £330 seems quite high and I'm wondering if I should call them and…
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Green Star dual fuel
Official MSE Insert: Hi, you might also like to read our Green Star analysis. Back to pat morris's original post... Hi everybody. This is the first time I've tried this. I was approached by Energy helpline who recommended E-on to me last year. That move saved me £55 a month. I used to be with British gas dual fuel paying a…
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Scottish Power
Hi... I have just received an estimated bill for March 2013-September 2013 for Scottish Power for £221.02... this is a year late and we left them in June 2013... so over a year ago. We have also moved from this property in April of this year. Not sure how we can have an estimated bill after we've paid a final bill? Any…
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Scottish Power help at hand
If anyone is suffering problems with getting answers/satisfaction from Scottish Power's increasingly inefficient customer "care" team, fear not. I had a problem and though not yet resolved, the help I got from two top men there was amazing. So if you need help, try richard.tasker@scottishpower.com . He's "Head of Customer…
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MSE News: British Gas pays out after mis-selling Sainsbury's Energy deals
Over 4,000 British Gas customers have received compensation after British Gas admitted mis-selling energy... Read the full story: British Gas pays out after mis-selling Sainsbury's Energy deals Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New…
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worth switching to 'no daily charge' tarif for summer only?
I got a smart meter recently, and notice that without the heating I'm using less than 20p a day (sometimes as low as 10p) on hot water (I have a combi boiler). This is less than the daily standing charge for the gas supply. What's to stop me switching to a 'no standing charge' provider for the 6 months of the year when I…
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Scottish Power - reducing monthly DD
I've gone online and submitted todays readings for gas and elec, clicked on the link to change my monthly dd as I'm in credit by £250 and I currently pay £97. I see that I can alter the one off payment from £5 to £500 and that determines my new DD. Select £5 changes my DD to £67 and £500 is then £32PM Question is, does…
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Co-Op Energy - What a farce!
Before I go into detail, do they have a representative on here does anyone know?
