-
compensation from n power
Hello We moved house a year ago and entered into a dual fuel contract with n power. A month in i noticed no direct debit was being taken for the gas. Month after month i phoned with a meter reading until in December it was finally escalated as a complaint. It is only now being sorted so we Will bring faced with a years gas…
-
ScottishPower wrongly charging termination fee
Hi Folks, Apologies in advance for the long post. I've recently been in the unfortunate situation of having to negotiate a switch from ScottishPower as I reached the end of my Online Fixed Price Energy August 2013 deal. I'm very relieved to have done a search and found I am not alone in being unhappy with ScottishPower's…
-
New supplier dilemma
Hi wondering if anyone can suggest what to do. My mum is collecting the keys to her new house tomorrow. She has been living with family for the last year since she sold her old house so hasn't needed a supplier. The old occupants of the house she is moving into were with Eon. My mum won't be able to live in the house for a…
-
Help! SSE chasing for payment for an account I never had!
Hi, i'm hoping somebody can advise me as I think I'm in a bit of a tricky situation.... Almost 2 years ago I moved into a shared new build apartment with 2 other people. I drew the short straw for putting the electricity bills under my name, so duly tried to set it up. The letting agent had already put my name down on an…
-
First Utility...Cashback Scheme
I changed to FU last year and in a phone call from one of their reps it was mentioned about a Cashback scheme, a kind of "loyalty bonus", up to the sum of £300. FU now deny there was any such deal on the table and have told the Ombudsman this. Anyone else had this kind of call from them about March/April 2012?
-
Pre payment meter, estimated leaving costs and threatened with debt
Basically I moved in around 10th of March thought he contract began 20th February and on the 26th May changed supplier, I told new supplier the meter was £3.26 in debt when it changed(though the £3.26 seemed to carry over as the amount stayed the same on the screen) Added to this I spend the odd weekend away at parents and…
-
scottish power reckon we owe money on a pre payment meter
we changed from scottish power in may to british gas for our gas, and in june they sent me a letter saying i owe them £40. iv phoned them up and asked why i owe this money as i have never been in debit with them i always have about £100 on my meter, they reckon cause i didnt top up in june i owe the £40 now they av sent…
-
FlowEnergy Switch took nearly 3 months
I'm a frequent searcher/switcher and was wondering if this is a rare experience .... Applied 1 May 2013 and the electric switch went OK but due to a breakdown in the switching process the Gas never completed until 23 Jul 2013... They have stated that : To make sure you don’t lose out, we’re going to pay you the saving on…
-
Increase in Electric consumption - Sky Box to blame?
Hi guys So I have been looking at my Electricity usage recently and between 26/02/13 - 28/08/13 I have used 280KWh more during the day (596kwh to 876 kwh) and 23Kwh more during the night (93 to 116) than the corresponding period last year. The only real change I can think of is at the beginning of March I had Sky HD…
-
E.ON Company Representative
I would be most grateful if you could give me an idea how long it takes for a final bill to be sent when someone submits a reading because they are leaving a property? Thanking you.
-
Advice on electrical quote
Hi there, I've just recently had to fork out for a new boiler installation, when an electrician was needed to tidy up some bodged electrics from the old boiler system. They found that the consumer unit was not done to standard and a number of areas in the house required fixing before I can get a certificate to say things…
-
Money stuck on a gascard
I accidentally topped up a gascard I found in a drawer somewhere I used to live. Only to discover that it was not compatible. Is there any way of getting the money back? Could I sell it somewhere?
-
Paying British Gas For A Service I Cannot Use
Hi there, Me and my wife have HomeCare 200 on our boiler and radiators, which we took out when it went down and had to have the PCB replaced. Today my wife thought that the system had stopped working again and when looking at it noticed that the display was completely black. On closer inspection it turns out that the…
-
Sockets not working, breaker not tripped
Hi, anyone answer this problem. The lights in my kitchen are working but none of my sockets are. The circuit breaker has not tripped and I have reset it a number of times. Any ideas what is wrong? The consumer unit is very new fitted a few weeks ago.
-
Please help someone !! .....
Im an unemployed guy and im just moving into a rented property on the 30th. im on jobseekers allowance and im trying to find the cheapest energy supplier asap. can anyone help please???........ cheers
-
Playing catch up
Hi can any tell me if I have to pay for 6months error from the gas/electric supplier. It all started when we moved house it took "the company" 6 months to get our payment cards to us. Now we are playing catch up from this and because we cannot afford the payment s they wanted, we are still in debt. Now they are sending…
-
ISupplyenergy
anyone use this company for electricity? doing comparisons i'm cheaper leaving dual fuel and going to separate gas and electricity supplies. Isupplyenergy are coming out as cheapest electricity but I know very little about them. anyone use them or know about them as a supplier?
-
Official MSE Free Solar Panel guide discussion
Hi all, We've written a new guide on Solar Panels to help if you're thinking of installing a solar panel system, and it'd be great to get MoneySavers' feedback. Please do share your experiences, any extra tips to help others and useful resources you've found along the way, as well as any points you'd add to the guide. Just…
-
Anyone recommend boiler cover please
Hi, not sure if this is correct thread. Last contract just expired. Can anyone please recommend a good company for boiler cover, including an annual service. TIA
-
Help with finding tarrif to compare
Hi, I am trying to help my elderly Aunt to check she is on the best electricity deal. I have a copy of her bill but don't know if she is on the Economy 7 or super saver or whatever it was that came up as a drop down option. She does have storage heaters and is on electricity only. her bill says that she is on Fresh Start…
