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I owe Npower over £5000
Over the space of 5 years I have accumulated a debt of just over £5000 with Npower. In the early stages I received letters and phone calls about the debt on my account (when it was around £1000-2000). After setting up a payment plan and switching to paperless billings Npower stopped pursing me for my debt. This was about 3…
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Gas inset fires - open front or glass fronted?
Am about to re-do the fireplace and am replacing an old valor 426 oxysafe unit. We need to establish what are the pros and cons of glass fronted versus open fronted units. Can anyone advise which are the best? Pros and cons of each etc. We have 3 young children and therefore am swayed towards the glass fronted HE units? We…
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British Gas & Past Due Credit Solutions problem
Hi, I'm new to this so sorry if anyone has already answered a question similar to this but I am really quite worried about this. I sold a home in July this year and in that home we had a prepaid electricity meter. No gas only an oil tank. The meter was always in credit and only occasionally did we use the emergency credit.…
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Any One had any dealings with Hassle Free Boilers?
Has any one had a new boiler from Hassle Free Boilers? They advertise that they install a new boiler for zero up front costs, maintain it for free cover all break downs for a weekly cost between £ 8.27 - £ 8.96 per week depending on the size of the boiler you need? It seems like another company called everlasting boilers?
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How long does it take to get a Charis grant?
I've had ongoing issues with NPower - very long story short; I'm on ESA so needed to pay for my electricity via Fuel Direct, but NPower refused to set-up Fuel Direct and were going to disconnect my unless I called them, I can't use a telephone and they refused to talk to anyone else calling them on my behalf to find a…
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Can anyone please advise me about dual fuel please?
Hi After years of living abroad we have returned to the UK, bought a house and I am now trying to circumnavigate the utility 'maze'. The house we bought had oil heating but we have had it changed to mains gas. I chose to go with e.on as they were the only utility company who could fit a meter in time for us to move in. The…
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Faulty digital electricity meter?
Hi Went to take a meter reading this morning and found that all the digits are flashing 88888 etc. The meter is an Ampy 5193A model. The red LED is flashing away which I'm led to believe indicates power is being used and our supply is fine. Any idea why I can't read the meter? Thanks in advance Steve
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Npower problems. Bill revered still taking payments
Hi everyone 1st time on here! I am having big problems with npower. They supply me with both gas and electric. I pay then £150 per month Here is brief story: I give metre reading on 17th July as I was £750 in credit . Metre reading was last read in feb and i completely cleared the bill. For some reason npower only give me…
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from dual fuel to separate
Hello, I'm moving house in a week! Currently on dual fuel, Eon Energy Online. I was going to just have them supply the new flat as I can't deal with the hassle, but as they are making me phone them too much I might as well. My question is that the cheapest dual fuel tarriff on offer to me from the sites is from M&S (with…
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Direct Debit Overpayment Refund
I'm with British Gas and my ex-partner (whilst were were together, after being apart for 12 years) had been paying some of the gas bills via Direct Debit (through his bank), though I am the BG acc holder. We have now split up again (AND I WILL NOT BE GIVING HIM ANY FURTHER CHANCES!!) but it doesn't look as though he has…
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British Gas - Free Electricity
My daughter has received an offer from British Gas to get free electricity on Saturdays. Surely there has to be a catch ??
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mini fridge
during the recent heat wave I am finding I need to get up to go downstairs for an extra cold drink along with the one I have took up originally. which is difficult for me due to mobility. recently while in a boot fair managed to get one of those mini fridge was knew just didn't have shelves. I think you could fit in 8 x…
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First house!
Hi. So I'm moving into a house soon and as a first time buyer I am so confused about what gas/electricity plans and companies I need to be with. The lady who already lives there is with British gas for both and she says she spends around £40 cash and £30 electricity per month - she lives on her own. Does anyone have any…
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Any sparkys able to give a second opinion?
Just bought a new house and as part of the survey etc we needed an EICR done which threw up the following work that needs doing: Fit back boxes to back bed and dining switch Fit spur to intruder alarm Fit spur to display lights Fit neutral to landing light Main bond of water Replace distribution board We've been quoted…
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pre payment meter advance
Hi I just wondered, If you are in credit say £30 or £100 on the Meter and the price goes up... Do you pay the original lower rate for the electricity or not. I,m supposing the Meter does not "know" till the next top up
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EDF Blue and Price Promise April 2014
I am on the above scheme and I've been informed by DD is going up. When I queried why, as I thought the price was fixed until April 2014. I was told only the unit rate is fixed and not the DD. This wasn't made aware to me at the time of signing up over a year ago. Is there anything I can do.
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Npower - advice needed
I am posting this message on a number of internet forums to see if anyone else has had similar problems with NPower and hopefully be able to offer any advice as to my next move. I moved into my current property in Dec 2011 with a friend. NPower had provided the house with both gas and electricity so, to make things easier,…
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Npower: stealth reduction in annual discount?
Npower have changed its electricity standard tariff without informing its customers. They have decided to remove the daily standing charge and instead reduce the annual discount. The daily standing electricity charge effective from 20th August 2013 to most customers was 9.4 pence (exc VAT) per day ie approx £34 per annum…
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Scottish Power unfairly charged me early termination fee.
My dual fuel deal with Scottish Power ended on 30.06.13, so I initiated a switch to a cheaper supplier during June (via the cheap energy club), asking the new supplier not to switch me until after the above date. My supply of elec was transferred on July 10th, and gas transferred on July 24th. I was therefore shocked to…
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Student House
My DS is moving into a shared student house with his mates that has been vacant for the summer. The landlord's agent says that teh previous tenants have cancelled their gas and electricity. Do they just sign up with a provider like a normal householder or does he need to check if there is an existing provider? As it will…
