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still being charged despite switching utilities
I have been abit behind on my finances but I checked my account today so I was shocked to find i am still paying a monthly fee from a previous gas supply. In september, i decided to switch to edf dual fuel and they assured me that they would sort everything out re my previous suppliers and the transfer was completed in…
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Switching utilities with account in credit
Hi all, Apologies if this is covered elsewhere, had a look, couldn't see anything, but I could have easily missed it! Just wondering what happens if you switch gas and electric while your account is in credit? I appreciate some of this will be used to pay the final bill, but I know for a fact there will be some left as our…
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Are utilita any good?
I've recently used the energyhelpline to see if I can save any money by changing suppliers. And it's come up that my biggest saving would be through Utilita. I've never heard of this company before, and was wondering what other peoples thoughts are before I go ahead and switch :) Any help, advice or experience would be…
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Can I switch electricity supplier if it is a de-energized meter?
Flat has a prepayment meter. There is no debt on it or anything. In the UK Power database shows the meter or MPAN as de-energized but I am still being supplied electricity. I found a cheaper tariff with another supplier, can I switch over?
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Central heating / hot water programmer
Hello all, can you please provide some advice, I would like to purchase a central heating / hot water programmer to be capable of the following, I would like the ability to be able set the hot water independently Monday to Friday up to 3 times a day at set times, also on the week end set the hot water at different time…
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Frozen boiler condensate waste...what to do.
That time of year again...advice here.
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nPower Meter Problem
Good evening! I'd like to try and get some advice about what to do next with nPower as we've had problems since last April regarding our meter. We moved into our current house in December 2011 and the purchase came through in March 2012 so we changed from prepayment electricity to direct debit electricity (or so we…
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EDF Price Reassurance Scheme
My mother is a member of the Government's Warm Front Discount Scheme, and recently received a letter from EDF Energy saying that because of this she would also be eligible for their Price Reassurance Scheme. The text in the main letter doesn't explain much of what this is. The accompanying booklet explains that it is a…
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Warmfront Boiler - switching boiler cover from British Gas to Warmfront etc etc
Hi all I got some really fab advice on here a few months back, which resulted in getting a free Warmfront installation for a Worcester boiler last week! So thank you :D I also wondered if anyone knows about the following: 1. We have boiler cover with British Gas (along with electrics and plumbing, and a few appliances) - I…
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Homecare plan or alike
On my previous thread I explained that I had a boiler problem and that I was going to get a gas installer to have a look at it. Anyway, went to work today and two people told me that they used BG Homecare and they both really rated it. One used it once and the other used it twice. Neither had anything bad to say and one of…
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Scottish Power Direct Debit Inflation - Check Yours!
Scottish Power recently decided to put up my monthly direct debit payment by almost 20%, and explained this was because it had added up my bills for the past 12 months and divided by 12 to get a reliable monthly figure. When I checked, I found they had added up 14 months worth of bills, including two winter bills. During…
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De-energized? What next?
I moved into a flat 6 months ago that has a prepayment meter and wanted to get a credit meter as I find the prepay tariff high. I called EDF to change the meter or just get the prepay thing out. I was told that my meter does not match the address and that they will sort it out and all this happened before the olympics and…
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Gas market whistleblower sacked after accusing firms of price fixing
Oh dear looks like the gas price was fixed after all! http://www.guardian.co.uk/business/2013/jan/18/gas-market-whistleblower-sacked
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N Power Switch - Time?
Hi All, I have read a few threads here about problems with Npower and getting a contract. I initiated a switch from BG to them on 12/12/12 via their website. I received an email suggesting to expect a contract 'shortly' soon after. On 19/12 I received a one page letter, picking up that I have a smart meter and suggesting…
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How much to heat yopur house ??
During this cold spell it would be interesting to see how much it is costing people to heat their houses. If you have gas CH this is a fairly easy evolution - record your gas usage for a 24 hour period. Obviously this will vary with the size of your house and how warm you want your house. If people then post the details,…
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Ripped off by my landlord?
We have sub-meters in my flat that we put pound coins in, in order to pay for electricity. I have been told by my landlord that it is set at 5.6, and he promises he is not making a profit. So for every £1 we put in, we get 5.6kw on electricity? Does this sound too high? Is there anything I can do about it?
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heater,how much
hi sorry if this is a stupid question does anyone know how to work out how much it would cost to have a heater on. its oil filled rad i think and says its 1200kw. i pay 13p a unit electric. also how much a electric blanket a double that says 2x 150w managed well without much heating but now its freezing and my flats so…
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Please help!!
Hello, I really need some help! We have pound coins electricity meters in our flat. We have no boiler and we have 3 separate gas heaters. The one in the bedroom is useless, so we have an electric heater but it is using far too much electric! This week it has cost us £20 in pound coins for electric! We have it set on a…
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a new boiler - who can i believe?
Hi, I have had my boiler serviced by British Gas. They've put a "at risk" notice on it but I can still use it. They tell me to replace it this year. I have heard that they are expensive so I should shop around for quotes. However - is the boiler really at risk? How do I know whether the quote I get is valed? My issues are-…
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Economy Energy, who are they?
Who are these people? Never heard of them, had a rep stop me in the street a few days back and I gather they only offer prepay and the rep told me THEY supply the energy, nobody is behind them like Sainsburys Energy and BG for eg, but their website seems vague! http://www.economyenergy.co.uk/index.html
