Can I switch electricity supplier if it is a de-energized meter?

kingjude

Flat has a prepayment meter. There is no debt on it or anything. In the UK Power database shows the meter or MPAN as de-energized but I am still being supplied electricity. I found a cheaper tariff with another supplier, can I switch over?

Wywth

kingjude wrote: »

Flat has a prepayment meter. There is no debt on it or anything. In the UK Power database shows the meter or MPAN as de-energized but I am still being supplied electricity. I found a cheaper tariff with another supplier, can I switch over?

I'm sorry, but I don't understand your question.

1. What do you mean by de-energised?
2. You say you have found a cheaper tariff, so:
a) Who is your current supplier
b) What is your annual consumption in kWh
c) What is your supply region (or first part of your postcode)?

chanz4

No it must show as energised

[Deleted User]

If you are a new occupier, beware of electric prepays showing no lights upon pressing blue button. They are commonly bypassed or gone faulty and not reported. You may need a new card in your name and the meter to be re-commissioned by the supplier

Ich_2

Can't help but think with the use of the word de-energised that the main fuse has been removed for some reason and then replaced by an unauthorised party!!

There could be more to this than apparent here

kingjude

De-energized meaning the fuse has been taken out. But like the previous post said, someone down the line put the fuse back in and started getting free electric. But I have a prepayment meter that was installed last year before I moved in.

So I can't get a new supplier until the current supplier re-energizes or updates the records about the meter? I am paying 17p per kwh and 6p kwh at midnight.

I saw a cheaper tariff on uswitch.

kingjude

My current supplier is EDF. I have been asking them to sort this out for 6 months now and they keep telling me someone is dealing with it. Ideally want to get out of prepayment meter. And start comparing prices.