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Npower - I owe £650 for their mistake.
I received a letter from Npower recently saying they were increasing my bill by £150 per a month. I phoned Npower today and they said i owe them £650 due to under paying. I have lived in this house for 8 months and have given them meter readings 3 times in 8 months, yet they have not phoned to say i have been under paying.…
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Scottish power put other's unpaid bill under my name and threaten court action!
Hi guys, I seriously in need of your help here. I shared a flat with a girl for about 6 months and she has moved to Australia since. Staying with her was not pleasant because I found out she pretended to be a student and did not pay council tax for a year! Plus the landlady was horrible and tried to charge us as much rent…
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ASHADEGREENER Solar Panels for Free!
Hi all , a nighbour was telling me about a representative who was selling or pushing the above product on our estate! Any way, it works something like this. They fit the panels for free, then any power produced dureing the day you use, and any left is then taken by the grid in the evevning. Has any Moneysavers had the…
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Any opinions? Gas usage
I have just been told that my annual gas usage is 46,112kw and electricity is 7600kw. I live in a semi detached 1910 brick built 3 storey house with 5 bedrooms, 4 rooms and conservatory on ground floor. Attic is insulated with polystyrene boards and windows have been replaced with double glazing. I have just replaced gas…
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Fees and charges
Just been on a comparison site. Scottish Power Online Energy Saver 20 has "no cancellation charges." But Scottish Power Online Fixed Price Energy November 2013 has "no termination fees." Is that the same thing?
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How do you know...
If the Gas dial spins at the correct speed... Or the Electric counter counts correctly? I mean the Gas/Leccy man can say its fine but that is no guarantee. At least with a phone bill it's itemised.
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Gas Supply Connection - Where to go?
I need a gas connection as I want to pull out all my economy 7 storage heaters and install gas central heating to my 2 bedroomed house. 6 rads/combi All my neighbours have gas and the house on the estate. We had gas 20 years ago coming in on a lead pipe, not sure what they did to block it off. Called Transco and they…
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Utilities for second home
My husband and I are buying a 2-bedroomed flat as a second home, which will be used by us and other family members for probably no more that 12 weeks a year in total. I would like advice on how to choose a untility company to provide my gas and electricity. I have looked at the price comparison websites but, should I…
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£ Reclaim for those with Night/Day readings
I thought forumites would be pleased to hear that Scottish Power have admitted that everyone in my building were being overcharged ie on the wrong tariff, as we have two sets of electricity readings. I've been credited with £750 for a 2 year period. It apparently affects lots of other people in newbuilds (ours was built in…
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Scottish power make up their own meter reading!
I recently moved from Scottish power electricity to another provider. The changeover happened the day I came home from a 23 day holiday. The only electrical item being on in the house whilst I was away was a fridge freezer. I gave SP a meter reading 10 days before I left for my holiday . At this time I had no idea when the…
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LCS Utility Debt Recovery??
Hello, We have a house, which we moved out of on 16th July 2011. Our current tenants moved in on the 29th August and have been there ever since. A few days ago, I received a letter to my parents address from "LCS" where I used to live a long time ago saying that I owe £125 to British Gas for a period of 17th July to 28th…
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Electric Problem - Meter confusion (young cpl)?
Hi everyone. I've recently joined moneysavingexpert forum in search of help. Me and my girlfriend (19 & 20) moved into our first flat on the 1st June. It's the first time we've independently had to deal with domestic duties, paying bills and such. Anyway, on our first day in our flat (one bedroom). The caretaker of our…
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Do I have to have a gas meter , If I don't use gas?
Hi I only use Electric, on a key meter , I have a card Gas meter, But in the 2 years I have lived there I have never used it, I only use electric , they are asking me now for £220+ for gas meter service, I have never asked for a gas card, but because I am with scottish power , they supply the Gas and Electric in my…
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High Resistance on Power Sockets
Our electric circuit is the old style, with mainly the old style fuse box. I do NOT want to hear about regulations etc. Our shower blew out the fuse a while back so we had to get someone in to re-do the wiring for it. He also checked the rest of the sockets. Some of the sockets have resistance of around 1230 ohms coming…
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EON - What's happened?!
Dear EON. I've been a customer of yours for years. In fact, I was transferred from Powergen and stayed with you. But now I fear it is time to move on. :( I've always had great customer service, but cannot stomach a 20% price rise as my SaveOnline10 comes to an end. Not that your new web site has made comparing prices easy…
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British Gas continue to harrass the elderly for readings
I would like an answer by a B.G. rep why you continue to use hired call centres to bombard elderly and infirm people to get the readings for them over the phone, today I met an old lad who s sight was so bad, and his health, he could only read with the help of a large magnifying glass, and he was phoned to get his…
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Credit
How much credit do you have on your elec /gas accounts this time of year? We are in credit by £230 with EDF and they have suggested we leave it but I've asked for it back! How much do people normally leave this time of year?
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British Gas poor service
Recently I changed to British Gas Dual Fuel, as part of the deal it was to be credited with Nectar points. I have been repeatedly trying to get these points since April 17th 2012 but to no avail. Having sent 6 emails and 7 phone calls I am no further forward, all that I get is that there is an IT problem, and this will be…
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British Gas Debt Collection Policy?
Does anyone please have a link to an official copy of this document? I've searched using Google and I've logged into my account on the website and searched on there using their search facility but I can't find a copy anywhere. The bit I'm particularly interested in is the timescale from the bill being generated to action…
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British Gas spam calls - 08000724699
Hi, I've recently left British Gas and moved to EDF's cheaper Blue Energy deal but recently I have been getting calls on my home number every day of this week from British Gas from the above number. The problem is that I am not at home, I am at work when they call. My wife takes these calls and she has told them this on…
