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EON Central heating care
Please can anyone let me know any positive experiences they have had with this, i am with EON central heating care, had my boiler services and rads in aug, unfortunately my boiler broke the weekend, i have seen nothing positve anywhere about this, called them on sat afternoon when boiler died, and the earliest appointment…
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The Big Switch
I have just seen this on the BBC News Channel. Basically Which are trying to negotiate with Fuel Companies for cheaper fuel for consumers. The more that join, the cheaper (hopefully) the fuel will be. The site to express interest is http://www.whichbigswitch.co.uk/
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EDF DD saga continues
After much hassle with EDF adjusting my DD amount upwards every time I gave a reading, I stopped entering monthly readings online last October and the payments stayed at £100 per month, which I had calculated would comfortably cover my usage. The other day, a man came to read my meters, so I figured I would see what…
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Going nuts over electricity bill
Moved into a rented flat just before christmas and have had our first bill through from E.On - don't understand it at all! First bit makes sense - looks like we owe them about £55. But then what are the 'withdrawn charges' - and how does the total end up at £151?! Please help! Bill reads as follows: Readings Meter number…
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When to expect credit from previous supplier
I have changed from Eon to Scottish Power. Change date was 30th Jan. I wonder when and how I will be getting my credit back? I have kept my direct debit 'open' for Eon just in case, they refund me directly.
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Eon billing issue.
After being on the phone with Eon customer services for 2 hrs this evening (yes, really!), I thought that I would throw my issue out to the whole MSE crew for advice. It is a relatively easy thing but it has been w-a-a-a-y overcomplicated. On December 6th, we needed a new gas boiler fitted in our flat. When the fitter sent…
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new metre
did you know that when a new electric metre has been put in they omit to tell you your economy Seven times have changed.How remiss:( Time..00.30pm to 7.30am only. Been doing my washing at 9.00 o clock thinking I was saving money only to find I wasnt making a blind bit of difference...what a waste:mad: how many of you out…
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£60 charge for switching gas and elec?
Can anyone advise how I go about not paying BG a £60 cancellation fee for switching to First utility? On the phone BG said I had entered into an agreement. When I asked where I had signed, they backtracked to say, okay, over the phone, a verbal agreement..... Any advise please? Thanks. :mad::cool: My cooling off period…
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Eon fixonline 9 expiring- where next?
GOT IN THE LAST FEW YEARS GOOD OFFERS BUT DUE TO END THIS MONTH AND 25%+ INCREASE COMING Looking at NPower Go Fix 10 quidco uswitch offer £22 plus £50 retail vouchers on offer Any one else with any better ideas?
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Am i paying a fair price for pre paid coin meter?
I'm paying about ten pounds a week for my electricity and I work full time and I only use it in the evenings. Is this a fair price? Or am i paying too much? It says 35 at the top on a dial which I don't know what it means as it is taped over. I'm not sure about this as my neighbour's dial is only on 20? Any advice would be…
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Huge gas bill
Hi, I've just recieved my first gas bill having transferred back to EDF from nPower for what is in affect the first quarter. The gas bill is just over £217 for this quarter. On the face of it, this doesn't look extortionate...however the only gas item I have is the hobs on my cooker! Everything else (boiler, heating, even…
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Can I transfer straight away
Hi, I Have recently transferred from an Eon pre-payment meter to BG. They agreed to change my pre-payment meter to a credit meter(without charge). I'm interested in getting the best available deal. Do I have to continue with BG for the short term or can I transfer to a better tariff with a different supplier straight off?…
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British Gas have taken the same payment out twice this month :(
Just been on my bank and British Gas have taken a second payment of £52.00 from my bank this month. I had to pay £52.00 to close my account with them as they have been nothing but a nuisance. I've rung them and they can't refund it until Wednesday ??? Why do I have to wait for them to refund something they've taken in…
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who are the cheapest gas elec supplier
Hi all I am currently on incapacity benifit and we are living on benifits. I am not a scrounger as i served with the forces for 15 years and now can not work due to a spinal problem, Who are the cheapest duel fuel that only has one price per unit of gas and elec,not two like bg Many thanks kev
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Spark Energy
Recently moved into rented accom. was told by the landlord that the gas/electricity was with EDF received mail from EDF stating that the account had been closed. Week later received letter from Spark stating that my wife had opened account with them. 2 problems with this: 1. Me nor my wife had ever heard of spark energy…
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have we got the wrong combo?
we have lived in our house from new for 11 years. we are currently with npower and their customer service is beyond crap. so spoke to some alternatives , one of which said their is really no way we should have an economy 10 meter with gas central heating ( it should be wet electric apparently) is this correct? if it is it…
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Economy 7 meters - how to decide whether it's better t0 move to a single meter
Hello MSE'ers I've got Economy 7 meters and was wondering under what circumstances it made sense to switch to a single meter. My annual electricity usage is 5800 kWh, 45% of it the night rate. I have storage heaters which are used about 2-3weeks per winter, and night-time heating of my water. I try to run my machines at…
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Beware price comparison sites
We switched our gas and electric back in September from Ebico to NPower as according to the comparison sites we would save over a £100.00 and as we thought luck would have it we fixed until 2013 just beating the price rises thinking we had saved evenmore. But all is not as it reads we have today got our first winter bill…
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heatwise
hi i have found out that my gas central heated property is fitted with a heatwise meter! in december we had a combi boiler installed & the emersion removed. on supplying eon with meter readings we were contacted to verify reads as the heatwise readings had not changed. explained that we had combi boiler & have always had…
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Changing From Meter Billing to Prepaid Meter
I am currently with Npower on Dual Fuel (Gas and Electricity) and pay £66 by direct debit every month for a 2 bedroom rented apartment. The last time i checked with Npower, I spoke to one of their agents on the phone, whom I gave a meter reading of my apartment. He advised I had used £108 worth of electric in December 2011…
