Going nuts over electricity bill

catherinelucy

Moved into a rented flat just before christmas and have had our first bill through from E.On - don't understand it at all! First bit makes sense - looks like we owe them about £55. But then what are the 'withdrawn charges' - and how does the total end up at £151?! Please help!

Bill reads as follows:

Readings


Meter number L79R3****Normal previous
52974 read by you on 18 December 2011

Normal current
53300 read by us on 02 February 2012

326 Normal kWh (kilowatt-hours) used







ChargesNormal primary units used
118kWh at 25.24p each

29.78

Normal secondary units used
208kWh at 12.33p each

25.65






Total electricity charges 55.43

Discount for new charges
£1.66 CR
Cancelled discount for cancelled charges
£2.37

Withdrawn Charges

Total excluding VAT

CR

£78.95

VAT @ 5% on -£22.81
£1.14 CR

Total (Including VAT)
£23.95 CR


Balance brought forward on account dated 3rd February, 2012
£175.37


Total Payments and Other Transactions
£0.00






Balance
£151.42

Pont

There is an E.On rep who is quite active here - hopefully they will advise you.

The only thing I can suggest is the previous renter owes E.On the outstanding balance - it would seem to me that your bill is £55ish. As you have the readings I'd give them a call and ask for an explanation.

Former_E.ON_Company_Representative:_Malc

Hi catherinelucy

This sounds a bit odd. Withdrawn charges are usually where we've re-billed an account. This is often because we've received actual meter readings and have used these to replace estimates.

However, as this is your first bill, there should be nothing to withdraw.

Did you contact us when you first moved in to advise us of a change of responsibility and give us meter readings at the time?

If you did, the account for the previous tenant will have been closed to these readings and a new account opened in your name from the same readings.

The first bill should start from these readings and bill through to the reading on 2 February.

Let me know if you would like me to look at this for you. Just drop an email to the address in my Profile and I'll gladly take a look.

Malc

homebased

Take a look at this Firm EBIco they are a not for profit energy supplier.
You used 326Kwh in total of electricity.
In the Yorshire Area the cost from EBIco would have been 14.333p per Kwh inc VAT. your bill would been £46.72 total with many option to pay. If it works for you please pass it on.