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can gas and electric be changed without tenants knowledge?
Hi. I have a relative who was a council tenant and she had mental health problems. She began receiving gas and electric bills from a different company. She stopped receiving bills from the previous supplier. Is it possible that her supplier could have changed without her knowledge or consent?
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Latest British gas bill
Hi, I wonder if anyone can help me. I have had a nightmare with British gas for years following a new meter installation that didnt work properly, then replaced and then they got the meter reading (day/night) round the wrong way, then claimed to fix it, then back round wrong way blah blah. Finally established that I owed…
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Best way to use combi boiler to save money???
Hi. We just turn the heating on as and when needed, and never use the timer. But sometimes we may have the heating on for maybe 6 or 7 hours non-stop. Would it use less gas if we used the timer so that the heating, during them 6 or 7 hours came on for half an hour, then off for half an hour, during that time, or would it…
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SimplySwitch, no vouchers,no service.
I used this site to do a dual fuel switch in July 2011. They managed to swop the Electric OK but did not do anything about swopping the Gas,which when I found out about it had to do it myself. I received the standard Email saying cashback would be due & then complete silence,no reply to any Emails till Jan (telling me that…
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No bill from Scottish Power since 2010
Hi, I've not received a bill since I think August 2010 from Scottish Power for my gas. I think it all began when they took over my electricity supply without authorisation (this took about 6 months to resolve). I called SP in Sept '11 to query the lack of bills and they said my gas supply I had been transferred to British…
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Scottish Power have lied to me to get my business!
I am currently with British Gas, but as prices have increased I have been looking around for a better deal to switch to when my contract runs out later this month. After visiting their website, Scottish Power contacted me by phone and gave me a fairly competitive tariff, which beats all the others I have looked at, so I…
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Edf!!...
i joined edf in about 2006 had no bill off them despite loads off phone calls to them then jan 2009 they say i owe over £800 so i let them fit a key meter to collect debt back at £5...now in 2012 i have finally managed to switch suplliers because edf said no debt etc.. now i am recivng debt collectors lets RE edf for this…
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First gas bill received. Help!
Hi there, I have just received my first gas bill from npower and it seems rather high! Heres a breakdown; 20/09/2011 - 274 13/01/2012 - 1010 (estimate) 736 = 8237 kWh First 2406 at 8.206p = £197.44 next 5831 at 2.971p = £173.24 I took a meter reading on 4/2/2012 which came to 1546 Would it be worth querying the bill with…
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Changing Suppliers & Back Billing Code
Back in October 2010 we changed dual fuel gas/electricity supplier from EON to EDF for a cheaper tariff using uswitch. This change went fine and we started being supplied by EDF on dual fuel tariff from 6th December 2010 for the electricity and 21st December 2010 for the gas (we don't know why the gas took longer to…
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Valliant Boiler
Hello MSEs, We have a brand new valliant boiler installed by an independent engineers in 2008/2009 and its been perfectly working since then. Recently, I discover that it loses pressure often and always have to turn off and on two knob/pipes at the bottom of the boiler for it to get started again. We can't locate the the…
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Horstman 425 Tiara Pilot Light
I have a Horstman 425 Tiara boiler and will be away for a couple of days so we don't get a problem with freezing pipes we want to turn the water off if I turn the boiler to off on the programmer will it turn the pilot light off please if anyone can help.
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Room Thermostat
I have a non digital room thermostat on a wall in a alcove. I am not sure it is working properly. When the room is at the temperature I want or even higher the boiler is still going off and on every few minutes. It seems the thermostat is not switching the boiler off when the room temperature is reached. I hope someone…
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disconnected gas
this is my first post on here. I have just discovered my mums gas supply has been cut off a few years ago through none payment. her boiler has broken and her radiators have seen better days. she has not attempted to sort this out as only used gas to get hot water, (as boiler for heating does not work) so she used electric…
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Scottish Power worse than !!!!!! Turpin
Well with today being so cold I went to my 82 year old mothers to grit her paths and make sure she was warm enough. She buys duel fuel from Scottish Power, I was amazed to find that she was on their standard tariff. I thought this cannot be right so I telephoned them up and not happy had a go at them. It gets worse my…
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n-power and eon = dumb and dumber
My daughter is with npower on a quarterly meter and was plodding along quite nicely until the other day. she came home to no heating and thought oh dear a breakdown. On investigation her quarterly meter had been removed and replaced with a card meter courtesy of eon. now seeing as she pays her bills she thought this is…
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e on gas and electric
hello im looking for some advice please ive been with e on for the gas and electrtic for years now and pay via the post card on a fortnightly payment i was getting long term incapicty benefit and on 23 jan i stopped that amd put a claim in for carers allowance and income support top up as i am caring for my disable…
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Boiler stopping ?
Hi, We have a 3 year old Worcester condensing boiler which stops on its own before the temperature has been reached in the room where the control is. We can get it started again by running the hot water tap and it fires up for a while then stops, but we shouldn t have to do that. Any suggestions ? Thank you.
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Gas credits
Martin, Can you help me, I phoned BRITISH GAS just 10 minutes ago, about the £120.00 they have been giving people who are on benefits or disabled this money. When I phoned they said it ended on 31/01/2012 and that they were not registering any more people, it was closed down. I had never heard of it, a friend told me…
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eon what a joke
well where do i begin,,, to cut a long story short i was with eon then decided it was time to switch suppliers as i was able to, so i did, i stopped paying direct debit in october 2010 to eon, as i was well within credit, my new supplier took over in jan 11, i then get a bill from eon for £700 for gas!!!!! i rang them…
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Cost of calor gas heating northern ireland
We have just moved into a rented property and have no idea about the calor gas heating costs. No site shows cost. We had half a green tank when we moved in and it seems to be comi g downquite quickly in a week. Any ideas on cost of full tank and what we need to do to reduce costs. We seem to have to keep turning it on, off…
