Edf!!...

sarahmolly

i joined edf in about 2006 had no bill off them despite loads off phone calls to them then jan 2009 they say i owe over £800 so i let them fit a key meter to collect debt back at £5...now in 2012 i have finally managed to switch suplliers because edf said no debt etc..

now i am recivng debt collectors lets RE edf for this over £800 bill they say its from my previous account i have never had a previous account!! ggrrr where do i stand

chanz4

Did you topup the meter etc all the way though?

C_Mababejive

If you dont owe it..just ignore them. You will have your day in court to embarrass them and claim damages.

dogshome

Hi sarahmolly - I'm afraid you are going to have to make some effort to sort this out, don't just ignore it

Though EDF didn't send you any bills, you did have an account and the fact they didn't bill you will probably work to your advantage

WRITE to EDF heading the letter Complaint asking for a fully detailed bill covering the period from when they began to supply you, right up to the date the Pre-pay meter was installed, and annual statements showing power used and money paid for each year you had the Pre-pay meter They have to supply these - and why you are now recieving demands for back-debt when you were told there was none

Until this complaint is satisfied, you should not recieve any further demands for payment.
When you have the paperwork post the details here, as there is a good chance that you can benifit from the 'No Back Billing beyond 12 months' agreement

HalloweenJack

the OP says EDF fit a key meter and recovered the debt at £5 per week - they also let her switch suppliers which does mean she didnt have £800 worth of debt