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Prepayment meter
I just rang Scottish power, I am on a prepayment meter and enquired about switching to a credit meter to save money. I was told that prepayment is the cheapest option she gave the following tariff information.... On direct debit I would pay 15.56 per unit with a service charge of 41.43 per day On prepyment I am paying…
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New home- energy supplier
Morning all I’m after a little advice regarding my gas and electricity supply. I currently live in a flat which only has electricity, no gas (provided by E-ON). My bill is around £70 per month. However next month I am moving home- into a house which has both gas and electricity. I wanted to use an energy comparison site to…
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Need Help re: extortionate energy costs
Hi, Can anyone please help me, we are in a large 3 bedroomed rented property, we moved in Aug of this year. We have a prepayment meter at the property which, to be honest, we found ok for the first few weeks, BUT now we are putting in £5.00 every 36hours in both the gas and electric meters (£10 in total). We dont have the…
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Should I reclaim credit from my provider before I switch??
Can somebody please advise me? I am with EDF and am £111.81 in credit. I have found a better deal with Npower and intend to switch asap (hopefully today in case they pull the voucher deal!). My question is, do I ring up and request a refund before switching? I'm not quite sure how these things work, so if I don't do that,…
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calculating gas units
Five years ago we moved into a new house, i'ts a 2 bedroomed new build house with 5 radiators, we had a new combi boiler fitted, we dont cook with gas or a gas fire. Up until recently all that lived in house worked all day so no gas was used until we got home and first thing in morning. Since moving in the house we have…
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Cheapest Way to Sort Out Condensation
We live in a stone wall house (rented) with aluminium framed glass front door, aluminium bay window and two huge aluminium window frames on the first floor. We have had problems with damp and mould ever since we moved in 2months ago. Landlord has been in with experts but the worst thing is the condensation which pools in…
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Hurrah for the Ombudsman!!
I had a longstanding dispute with British Gas over credit on my prepayment meters when I changed supplier (Last November). Despite numerous phone calls and 3 letters, I appeared to be completely invisible to BG. I warned them in July that if I did not get my refund I would be seeking further advice, and in August contacted…
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EDF admit taking the WRONG gas reading!!
I have just moved to my new home, have just received a final gas bill from EDF of£981. On phoning them to query this big difference, their advisor has admitted they took an incorrect meter (4688kwh) reading in April, and when I phoned in my final reading in Oct (7457kwh) I noticed huge difference. The advisor tried to…
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Who else can move my exterior gas metre?
I have just received the most offensive quote to move 2 gas boxes, Which currently sit side by side on a single brick boundary wall 3 feet off the ground, 2 metres to the left. I read a lot of postings which warned that it could be expensive. But during the site visit their surveyor said that on a scale of 1 to 10 the job…
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Old Boiler..
Hi there, looking for some advice from anyone that knows more than me about boilers - that'll be all of you :A Just moved into our new house and we have a Potterton Boiler with a hot water tank upstairs. I called Potterton and gave them the serial number and they said it dates back to 29/01/1993. Is it worth renewing my…
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Best price for Homecare 200
Good afternoon people- Got my renewal for Homecare through last week for £260.73 Did the usual and they lowered to over the phone to £234.66 and said to me if you go and get a cheaper quote we'll try and price match. So went digging about and uswitch came up with- 1) Scottish Hydro 'Shield' -£185.90 (11 x £16.90) and they…
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Do any company's offer special rates to people living on benefits?
I'm trying to find out for mate. He had treatment for cancer sometime back that went badly wrong and has left him with heath problems inc CFS and mobility issues. He's stuck in the house most of the time (due to the CFS). He's now worrying about paying his heating bills over the winter. He's with BG and EDF. BG tell him…
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Switched to npower, but for the wrong address
We live in a flat in a converted Victorian terrace. There are two other flats in the building. Last week I switched to npower through MoneySupermarket. The contract came in the post today. I noticed that it just had the house number on it, not the flat. So I phoned npower to make sure that they switched our supply, not our…
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3 year's worth of gas real dometic usage data on-line
I get emails every week asking about the real level of domestic gas usage in a typical UK home. I now have three years worth of real data and show how I have attempted to reduce my gas sepnd. Come and take a look - use Google to search for "Typical UK domestic gas energy consumption" and look for the 'gare' web site. You…
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Help with new central heating system
Hi, I moved in to a new build at the end of Sept, we have gas central heating, controlled by a thermostat in the hall. Now I have the thermostat set at 22, so in theory when the temp drops below 22 the heating should kick on to bring the temp up. However, some of my radiators at set at setting 3 and some are set at setting…
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I need advice on switching my gas and electricity?
Hiya, I realise I'm probably 10years behind everyone. I've just realised I need to switch my gas and electricity! Currently I am with scottish power for both my gas and my electricity, I have pre-payment meters for both, as I ran up arrears a few years ago. Electric arrears are paid, and I owe £90 on my gas, which I can…
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Eon unpaid bill from 2 and halsf years ago. question and help!
I moved out of a house in June 2009. I was at this house from 18th Dec 2008- 18th June 2009 (rented) so for 6 months. During this time as far as i can remember we never recived an electrity bill but did pay gas and water. Eon have sent a letter to my current address Dated Nov 2011, stating that we now owe them £638 for…
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EDF switching to annual meter reading/billing
Hi, I recently switched to EDF Fixed Price 2014 and have also had gas central heating installed for the first time so I am very keen to monitor my bills. EDF have just told me by email that they have switched to annual meter reading and billing for direct debit customers and I will receive my first bill July 2012. I have…
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Are Any of the Energy Companies Still Fully UK Owned?
HI Folks Don't know about you, but I'm sick and tired of my hard earned being squirreled away by companies that appear to be "British", but in fact are actually owned by Foreign based companies. Scottish Power have done themselves no favours for me by requesting unreasonable monthly direct debit payments, so where do I go…
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Has anyone switched on their radiators yet?
Hi all Is it just me or is it true that it is a lot colder today? I notice the weather has been colder recently but it's only today I realise it is 5 degrees at 12 noon! I live in London (a flat) and the indoor temperature is currently 16.5 degrees and have all my windows opened (very small gap just to air the flat) . Last…
