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Energy

Archives for October 2011

New House - No Supplier, Help?!
We moved house just over 2 months ago. At the previous house we were with Ovo. When we moved, I went on the Ovo website, to the bit about moving house, sent them all the details, new address and all meter readings old and new as requested. It is only the last week or so that I realised they haven't taken any payments since…
Switching Gas or Electric? - I don't think so....
I think switching Gas and Electricity is a waste of time. I have done it a few times!!!! Reasons why not... 1/ Everytime I've done it I have ended up with a big bill of the fuel I have used from previous company. 2/ They say it's cheaper but in the long run it's NOT. 3/ All of the companies are in it together, no…
Best supplier for couple buying their first house
Hi, me and my partner have just purchased our first ever house, we will be moving in a couple of week, we are moving in from living with parents so never had utility bills before, what is the best advice, we have bought a newish house 2 bedroom semi, we will be only using a low amount of energy, both at work all day just…
Warm Home - Scottish Power
Thanks to the original OP had a link to SP criteria. Believed my friend would be eligble due to highest DLA benefit. www.scottishpower.co.uk/support-centre/service-and-standards/warm-home-discount.aspx+Scottish+Power+Warm+Home+Scheme&cd=2&hl=en&ct=clnk&gl=uk After 2 conversations he has been told he won t qualify as they…
will they reduce my DD?
just checked on my Scottish Power duel fuel account - to discover we are £840 in credit!! this is probably due to the fact that we are paying them £260 a month.... I think we had one month arrears and an underpayment which was why they set the DD so high; but obviously I dont want to carry on paying that amount if I dont…
connecting gas stove to existing flue liner
Hello. This question may be better asked in a DIY forum, but I thought I would give it a try here. I have an existing 4inch gas chimney flue liner that was used for a gas aga. I have removed the aga and I now want to replace it with a gazco gas stove. The flue pipe of the stove is 5 inches and as I understand it the flue…
If I have a E7 meter - can I switch back and forward between E7 and normal tariffs?
If I have an E7 meter installed, can I switch back and forward between E7 and non-E7 tariffs in winter and summer? Or is there a fee in switching?
Time For Change But Who?
Hello I received a letter from E.On stating they are wanting to put payment up to £116.00 a month for duel. I'm paying £96.00 a month and i'm in credit. I will be switching my supplier due to the £116.00. I have compared duel gas and electricity Prices using ukpower and energyhelpline and both go with npower but i do not…
MSE News: HomeServe suspends sales amid mis-selling probe
This is the discussion thread for the following MSE News Story: "The home repairs group has halted sales and will retrain nearly 500 staff after discovering possible mis-selling..." Read the full story: HomeServe suspends sales amid mis-selling probe
Britishgas website down?
Is it just me of their site is really down? Can't pay the bills online. :(
MSE News: Npower fined £2m over poor complaints handling
This is the discussion thread for the following MSE News Story: "Npower has become the second of the big six energy firms in four months to be fined over complaints handling ..." Read the full story: Npower fined £2m over poor complaints handling
Npower fined £2m and EDF being investigated over complaints
http://mobile.reuters.com/article/idUSL5E7LV0JV20111031?irpc=43
Help please about a pre-payment dual fuel meter...
Hi all, Please can anyone help on this as I am totally in the dark (no pun intended) as we've always paid by DD. My son, together with 3 friends has moved into a student slum (yep, it really is and I've got Environmental Health going round tomorrow). I am not happy with the house as it is damp and goodness knows what else.…
u switch wine
have i done it right or not? eon, would have cost me 150 more if i stayed with them so switched to edf, caped till dec 2012 and i stand to spend same as last year i went direct to u switch.com.. do i still get that 12 bottle of wine or i had to go to diferent site first?
Talk to me about free solar panels.........
I have read all the bits on here but would appreciate peoples experiences with the free companies............ What to look out for and if there are any specific questions I should ask..........any companies to avoid (it seems to be all the rage to get installed round here at the moment but I have only had one company have…
Pay as you go Gas Meter card query
Apologies if there is an existing thread on this, but I couldn't find it. We have 2 cards for our Hydro Electric Pay as you Go gas meter in the house. One is registered and the other isn't. I put money on to the wrong card today :( Does anyone know if I can get the money transferred over to another card, or if I can…
Union tariffs
Anyone know anything about union tariffs. Was looking to join a union and see that on the GMB website they say you can get a discount on gas and electricity but don't say what the discount amounts to. Anyone know for sure?
How to achieve a lower than 55 degree return temp on boiler?
Hi guys, calling all you plumbers out there, I have a Baxi Duotec HE 28kw running 10 rads and a towel rail, 2 rads with no TRV's and the towel rail with no TRV either. All rads are on, so all radiators heat up. I am wondering, until recently I have set the flow temp on the boiler to 55 degrees so I know the the return is…
First Utility tariffs
Hi all I am trying to get quotes to switch away from First Utility as they are increasing their prices, but I'm finding it difficult to work out which is the best alternative deal via the switching websites linked to from MSE. We use First Utility for electricity only (we don't have a gas supply to our flat) and according…
New Boiler Advice - Vaillant or Potterton?
I need a replacement boiler, but I have no idea on what I should be looking for. The engineer has recommended 2 boilers: Vaillant Ecotec 618 Potterton Promax 18 From what I have read Vaillant are a better manufacturer. But Does anyone else have any advice on which one to go for? Thanks.

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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